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New York Marriott East Side

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2,013 Reviews from our TripAdvisor Community

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There are newer reviews for New York Marriott East Side
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Showing 1,766: English reviews
Delaware, USA
Reviewed 17 May 2014

We arrived in the City shortly before 11:30 AM and were delighted that our room was available. Check in was smooth and efficient. The room was 1536. It had three windows and was very quiet and comfortable! Location is great for sight-seeing! Staff was always friendly. Valets were prompt and kind. Highly recommend this property and will absolutely stay again!!

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Helpful?
Thank Love2Travel004
Boston, Massachusetts
Reviewed 12 May 2014

We were surprised and delighted with this hotel! The staff was so friendly and helpful; the room was very large with 2 queen size beds, two large windows, coffee maker and a large, updated bathroom with rain shower. The beds were very comfortable, too! Great location: 5 blocks from Grand Central and 4 from American Girl and 30 Rock. Highly...

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1Thank kellie4561
London, United Kingdom
Reviewed 12 May 2014

Extremely poor value for money at over $500 per night; no room service, not even a bottle of water in room, you can "buy from the vending machine". The 16th floor had open wiring hanging from the roof on the way to the gym; btw getting to the gym means 3 different lifts to a cramped room if you are...

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1Thank shouldhavegonecampin
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning On behalf of the Marriott East Side hotel I would like to thank you for your concerns regarding your recent visit. From your comments, it seems you were very dissatisfied with the quality, the convenience and the cost of the room and for that we do apologize. Unfortunately we did not meet your expectations. However, our goal is...

Hong Kong, China
Reviewed 9 May 2014

Nice rooms. Comfy beds. Nice coffee machine in the room. Well located for business and restaurants. Friendly staff. Plenty of Hobbits and no Orcs. No elves sneaking into the room in the middle of the night looking for trouble. No dwarves. No wizards. No Bassilisk. Three point to Gryffendor. Free sorting hat. Nice lobby bar. Not too much traffic noise....

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Thank Dumbledore2
Charlotte, North Carolina
Reviewed 8 May 2014

This hotel was good in many ways, but it just doesn't live up to the price or the ranking of a five-star hotel. The pro's were the M-Lounge that I was allowed to use for being an Elite member. The location is excellent and it is clean inside. I found my room to be plenty large enough, with some nice...

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1Thank NicFagan
CareAgent, Manager at New York Marriott East Side, responded to this review

Thank you for this feedback. I'd like to apologize for having disappointed you in regards to the service provided. We pride ourselves on personalized and polished service service. I don't believe this represents our usual standard of service. I will ensure that this feedback is shared with our team. We strive to show all our guests an exceptional hospitality experience....

Cocoa, Florida
Reviewed 6 May 2014 via mobile

My mom and I stayed here this past weekend. The room was supposed to be handicap access Assessable however it was not. Beds were soft and pillows were comforable. There was a lot of excess traffic noises that we heard. The bathroom was average. It was an older hotel and the age shows. they offer breakfast here but beware...it's crappy...

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Thank puttsey1030
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Thank you for choosing the Marriott East Side hotel for your recent visit. We are always eager to hear about your experience with us. From your comments, it seems you were very dissappointed with the quality of the hotel, the cost for the buffet breakfast and also the street noise. We sincerely apologize for any inconvenience these issues...

Reviewed 6 May 2014

We really enjoyed the stay in this hotel. The view of the room was great, the executive lounge was very good and the staff was fantastic. We loved the city and the hotel was also a very positive contributor. Everything was fantastic.

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1Thank Jose O
England
Reviewed 5 May 2014 via mobile

This is supposed to be a 5 star hotel. My room is very small even by NYC standards is $500 per night and has no room service or mini bar. When I dialled room service they said they cancelled it 3 months ago In a five star Marriott Shame on you My time staying in Marriott hotels is coming to...

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1Thank DavidBianchi
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning On behalf of the Marriott East Side hotel I would like to thank you for your concerns regarding your recent visit to our hotel. It is extremely important for us to receive your feedback regarding our service and the quality of our hotel, as this enables us to identify and correct areas needing improvement. From your feedback, it...

San Francisco, California
Reviewed 4 May 2014

This is our go to spot in NYC. It is near a few places that we like to visit before we go upstate. We usually have a basic room overlooking the street, but this time we were upgraded to a bigger room. The room did have more space, which is a luxury in NYC, and since we were not facing...

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Thank SFLollyPopCouple
Kavala, Greece
Reviewed 3 May 2014

I stayed there twice. The first time was three years ago. The review would be the same then. It is a big hotel in a very good location. The rooms are big with plenty of space, but you can hear the noise from the street unless you are on a high floor or in the back. The bed is EXCELLENT...

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3Thank JohnK2006

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 

Additional Information about New York Marriott East Side

Address: 525 Lexington Ave, New York City, NY 10017-1204
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 10,983 - ₹ 35,746 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side
Hotel Style:
#65 Green Hotel in New York City
#177 Luxury Hotel in New York City
#231 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from New York Marriott East Side staff and other travellers.
27 questions
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Questions? Get answers from New York Marriott East Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor, away from elevator and ice machine. The rooms in front of the elevator are pretty noisy.”
 of 5 bubbles ArendJS, 17 Jan 2017 | Read review
“2103 was very comfortable - two double beds.”
 of 5 bubbles Allie_Zoe, 17 Jan 2017 | Read review
“Suites Offer Great Lounge room and Bedroom Space! Ideal for a family!”
 of 5 bubbles , 12 Jan 2017 | Read review
“Avoid the rooms at the front overlooking Lexington”
 of 5 bubbles 756StephenB, 6 Jan 2017 | Read review
“Perhaps ask about renovated rooms”
 of 5 bubbles mikedoylestown, 12 Dec 2016 | Read review
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