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New York Marriott East Side

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Traveller (460)
Room & Suite (287)
Dining (26)
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Overview
  • Excellent26%
  • Very good44%
  • Average20%
  • Poor7%
  • Terrible3%
Travellers talk about
“m club”(39 reviews)
“great location”(349 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Special Offer: Sunny Savings in New York
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Offers from New York Marriott East Side
Special Offer: Sunny Savings in New York
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,336)
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Traveller rating
548
852
396
146
80
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548
852
396
146
80
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All reviewsthe concierge loungem clubgreat locationnew yorktimes squarestreet noisehigh floorlexington avenuerockefeller centergrand central stationcorner roomfew blockschrysler buildingwould stay here againbell stafffitness centerearly check
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21 - 25 of 2,022 reviews
Reviewed 30 April 2018

The Marriott East Side is located in the best part of NYC. Getting around is easy from here, and the doormen are friendly and very helpful in getting cabs. The staff is also great- my issue is with some of the guest rooms. I have...More

Thank DeeDee3579
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 1 May 2018

Dear DeeDee3579, Thanks for taking the time to share your experience with us and thank you for being our guest. We are glad that our staff were friendly and that you enjoyed our convenient location but we are very sorry to hear that your room...More

Reviewed 30 April 2018 via mobile

Great location and great service from check in to housekeeping. But this hotel is desperately in need of an upgrade. Although I was bumped to better size room, the furniture, bathroom and overall feel was dusty and outdated. Can't believe Marriott will allow this to...More

Thank ZMR
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 1 May 2018

Dear ZMR, Thanks for taking the time to share your experience with us. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also with maintaining the overall look and feel of...More

Reviewed 25 April 2018 via mobile

Spent two nights in this mid town Marriott. Whilst the lobby was ok, the room was old and worn with furniture from the 80s. Service was below par. There wasnt a functioning helpdesk, no umbrellas to borrow (it rained heavily) and no guest service manager....More

Thank lahnsflo
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 26 April 2018

Dear lahnsflo, Thanks for taking the time to share your experience with us. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also with maintaining the overall look and feel of...More

Reviewed 13 April 2018

They do not offer upgrades to Elite members. They charge a $25.00 plus tax resort fee. You have the option to talk to the concierge to buy tickets to certain places and they will credit the $25.00. However, it is $25.00 per day and you...More

Thank Roger1801
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 14 April 2018

Please accept our apologies for not delivering the experience you expected. We always start the day with the goal of making sure each of our guests is 100% satisfied, and we regret this was not the case during your visit due to the noise near...More

Reviewed 12 April 2018 via mobile

I typically stay at this hotel 10-12 nights per month. It is very well located and close to the office, therefore has been my first choice. Of late however, a number of things have started bothering me about this place. The elevators for one are...More

Thank Sid V
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 14 April 2018

Dear Sid V, Thank you for choosing our hotel and for taking the time to leave feedback on your recent experience. We greatly appreciate your business and your loyalty but we were very disappointed to read that your recent stay was not up to your...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 241 - US$ 727 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Green Hotel in New York City
#197 Luxury Hotel in New York City
#223 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 241 - US$ 727 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Green Hotel in New York City
#197 Luxury Hotel in New York City
#223 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (460)
Room & Suite (287)
Dining (26)
Pool & Beach (1)
Amenities (23)
Business Centre & Event Rooms (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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bellar0se1995
17 January 2018|
AnswerShow all 2 answers
Response from Allan995 | Property representative |
Good Day, Local tickets can be purchased from the Concierge Desk, there is no fee for the mini fridge which we have in every room. Sorry to let you know that we do not have a pool. Regards Allan
0
Votes
mrhcosalter
21 October 2017|
AnswerShow all 9 answers
Response from Mary H | Reviewed this property |
Yes they do, we used it when we checked out.
1
Vote
MOMOF2B
13 September 2017|
AnswerShow all 4 answers
Response from KM579 | Reviewed this property |
It’s open but there are no evening snacks available on Friday or Saturday nights.
0
Votes
Room Tips
"get a corner room"
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"Our room was higher up, can't remember the floor number, but we had a lovely view of the Empire State..."
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"Do not stay there"
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"Rooms by the elevator are quieter."
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