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NH New York Jolly Madison Towers

Booking.comUS$ 168*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 211*
US$ 168*
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US$ 177*
US$ 177*
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NH New York Jolly Madison Towers
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2,607 Reviews from our TripAdvisor Community

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Showing 1,118: English reviews
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Reviewed 5 days ago NEWvia mobile

It is clear that this hotel has some years on the bag, a renovation of the rooms would be appreciated, e.g. We could not open the windows and not all the blinds worked together with the AC was very noisy. But on the positive side is the location of the hotel, and we had cleaning each day. If you only...

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Helpful?
Thank Hans Christian T
Reviewed 1 week ago

I needed a hotel room with 2 separate beds that made most of proposals too expensive. With this hotel it was exactly what I looked for (room type and location) and for reasonable price. The rating of the hotel was not very inspiring, but I risked and was really awarded. It was very quiet and all exactly as depicted and...

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Helpful?
Thank RussianTaiga
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay, we are happy to have met your expectations. Best regards,

West Sussex
Reviewed 1 week ago

We looked long and hard at choosing a hotel – NYC is not exactly a mid range cost destination. This hotel had mixed reviews, but we booked it and overall it was well worthwhile. Three stars only as there is no restaurant and bar, but the rest of the facilities worked pretty well. Nice big room, big bath, excellent shower,...

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Helpful?
2Thank Thechiel
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the detailed feedback of your stay, very much appreciated. We are delighted that your stay was satisfactory and that you have enjoyed New York City. We hope in seeing you as a return guest in the near future. Best regards,

Dungannon, United Kingdom
Reviewed 3 weeks ago

That's the best thing about it. The rooms are not like the pictures on website, they are quite dark and small. Beds are comfy. Was a bit disappointed by the room after 13 hours travel, considering I've stayed in dozens of hotels, though not in NYC. So maybe this is the standard? We stayed in the 10th floor and didn't...

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Helpful?
1Thank Seers
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay, we apologize for the inconveniences that you have had. The hotel will undergo renovation in the near future, we are currently in a pre-construction phase nevertheless, there is no excuses for situations that you have encountered and we will promptly act upon it by addressing the matter with the respective...

Reviewed 3 weeks ago via mobile

This hotel is in a very good location, walking distance to Time Square, Central Park etc. First impressions were good (within the lobby) but the bedroom itself was very basic. It was always very hot and the air conditioning was clunky and noisy. Had to sleep through the noise because it was so hot inside. Small bedroom and bathroom.

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Helpful?
Thank Melissa S
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay, we apologize for the inconvenience that you have had. Best regards,

Reviewed 3 weeks ago via mobile

We stayed here from the 26th of April to the 1st of may and I have to say, I have zero complaints. We booked via a third party website, and chose at that point to upgrade our room. We stayed in a deluxe room on the 17th floor, and it was brilliant. Great location, literally a 5-10 minute walk away...

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Helpful?
Thank Alison K
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay, we are delighted that you have enjoyed your stay with us; we look forward in having you as a return guest at the hotel. Best regards,

Savannah, Georgia
Reviewed 3 weeks ago

The hotel was nothing like it was portrayed on line, when we check in we were told there was not room service, no gym, no spa, no bar, no food. We were told the hotel was under renovation. When we made reservation, a month in advance we were not told any of these things. The first room we got we...

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Helpful?
Thank harlem393
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, thank you for the feedback of your stay. No where on line do we say that we provide the services that you mentioned, therefore that is not how we portray ourselves. If you make a direct reservation with an agent you will be informed about all of the above; bedding type is never confirmed it is on request...

Madrid, Spain
Reviewed 3 weeks ago

Mal olor, ruido, y mucho polvo. Moqueta sucia y vieja, cama incómoda, ventana rota (nos quedamos con ella en la mano y luego no cerraba). Sin restaurante ni cafetería. Pedimos una solución y no nos la dieron. El personal, maleducado y nad amable, no hizo ningún esfuerzo por arreglar el problema, ni por hacer que nos quedásemos. Pasamos una noche...

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Helpful?
Thank EvaRodMar
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay, we apologize for not meeting your expectations. When making the reservation you should have been made aware that the hotel does not provide Food & Beverage services, there are however many restaurants near the hotel and a diner directly across the hotel. Best regards,

Buenos Aires, Argentina
Reviewed 4 weeks ago

Loved the location, cannot be better. Lovely restaurants nearby, close to Grand Central, walking distance to Empire State, Times Square, NYP Library. Awesome. It is a bit oldfashioned though, but still very pleasant and comfortable. Rooms facing the avenue/street might be noisy as are no sound proof.

Review collected in partnership with NH Hotels
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Helpful?
Thank Matias Anibal G
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay, we are happy that you have enjoyed your stay. Best regards,

Reviewed 4 weeks ago via mobile

It's been more than a month since I've been at the NH Ny Jolly Madison Towers, but still haven't forgotten how awful that my experience was at this hotel ESPECIALLY while doing check in. It turns out the receptionist was extremely mad at me as I 'hadn't showed up at the exact date when my PAYED reservation (which I haven't...

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Helpful?
Thank Andy E
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your comments. The Front Office Agent could not be "extremely mad" at you, if you did not arrive on the exact date of your reservation and were a no-show your reservation would have been cancelled with the no-show charges applied. Upon your actual arrival they needed to make another reservation for you, which might have...

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of New York City, the NH New York Jolly Madison Towers combines Italian-inspired elegance with art deco charm and an array of modern comforts. ... more   less 

Additional Information about NH New York Jolly Madison Towers

Address: 22 E 38th St, Midtown, New York City, NY 10016-2502
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: ₹ 9,926 - ₹ 21,409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH New York Jolly Madison Towers 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Jolly Hotel Nyc
Hotel Jolly Madison New York
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York
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Here's what travellers have asked, with answers from NH New York Jolly Madison Towers staff and other travellers.
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Questions? Get answers from NH New York Jolly Madison Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No-view rooms are quieter”
RussianTaiga, 16 May 2017 | Read review
“The higher the better ( although the price will increase.”
Thechiel, 15 May 2017 | Read review
“Just the 16th floor rooms are renovated and like the picutres”
carogp90, 19 Apr 2017 | Read review
“Go higher if possible”
eStevey, 9 Apr 2017 | Read review
“the only way to get a good room here is stay at another hotel”
nickb616, 2 Apr 2017 | Read review
5 of 5
Booking.com
US$ 168* /night
View Deal
NH HotelsUS$ 177
Expedia.comUS$ 177
HotelQuicklyUS$ 211
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Prices are for 1 room, 2 adults
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