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Doubletree Hotel Metropolitan - New York City

Doubletree.comUS$ 220*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Doubletree Hotel Metropolitan - New York City
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4,524 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Metropolitan - New York City
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Showing 3,785: English reviews
Reviewed 6 January 2015

We stayed at this Doubletree a few days after Christmas 2014. We had tickets to the Rockettes Christmas Show and stopped by St. Patrick's Cathedral on the short walk to Radio City. Rockefeller Center was quite busy as we were days from New Year's eve. The hotel's free breakfast was adequate but the seating was inadequate at this time of...

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Helpful?
Thank ACraigH2Oskier
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear ACraigH2Oskier: It is great to hear you enjoyed your time with us and our city too! Our hotel is centrally located in midtown east at 51st Street and Lexington Avenue and close to all NYC has to offer. In terms of accommodations, we have various stay packages to suit your needs. There are packages with breakfast included. We appreciate...

Jim Thorpe, Pennsylvania
Reviewed 6 January 2015 via mobile

Stayed here for the second time on business in Midtown. I want super impressed with it the first time but figured I'd give it another chance. Second time wasn't a charm. The rooms were ok. The noise outside the hotel was of course high, as is to be expected. The hallway and adjoining room noise was also high. Made for...

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Helpful?
Thank sec0ps
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear sec0ps: We are disappointed to learn that we did not meet your accommodations. We can offer ear plugs for a better night's sleep or a room change to provide you with a more comfortable stay. In that, we continually strive to meet and exceed your expectations. Best Regards, Kim Ng, Guest Experience Manager

Tel Aviv, Israel
Reviewed 5 January 2015

let's start with the pros: the location is unbeatable: smack in the middle of midtown Manhattan, on Lexington avenue and 51st street. walking distance from every attraction in the area, and on top of a subway station. the rooms are spacious (even the standard room which I stayed in), there's a big screen TV, and most important - a very...

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Helpful?
1Thank aharon l
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear aharon I: Glad to know your overall stay with us was a pleasant one! Great to hear you enjoyed our room accommodations and service. At our restaurant, a full American breakfast buffet is $30 per person including taxes. We do charge a nominal fee to store your bags that consists of $1.00 per bag in and $1.00 per bag...

Hamilton, Bermuda
Reviewed 4 January 2015 via mobile

We had the pleasure of staying during holiday season. Probably due to it being the busiest time of year, the attention to detail wasn't the best. There always seemed to be so many people in the lobby(!) But - there were a few standout people that helped. Vicki at the front desk comes to mind... while the room was a...

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Helpful?
Thank bda_dave
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear bda_dave: It's great to hear you had a fabulous time in our city during the holidays! It is hoped you were able to see all the city has to offer- many attractions, places to eat and shop. Glad Vicki welcomed you to our home. We always seek to provide you with a comfortable stay. We hope to see you...

Arlington, Virginia
Reviewed 4 January 2015

I stayed here the week before Christmas - very good rates for an excellent location. As expected, the hotel was PACKED with loud family groups who crowded the lobby and made lots of noise in the hallways and rooms. Bring patience and earplugs and you will be OK. Rooms are relatively large (the original hotel was built many decades ago),...

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Helpful?
1Thank Janet1414
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Janet1414: We are delighted to hear you enjoyed your stay with us! Our standard rooms average 245 sq. ft. and has either a queen, king or two queen beds that sit on floors 2-15. Our deluxe rooms and suites are located on floors 16-19. Our rooms face 51st Street and south of Manhattan. Should your surroundings become too noisy,...

Melbourne, AUS
Reviewed 3 January 2015 via mobile

Firstly, we were on level 18 and had perfect wifi access so not sure why others couldn't get it. Pays to be with HHonors ;) there is also wifi in the lobby. Check in was easy and the cookie was delicious! The gym is good, restaurant and bar adequate and lobby gift shop convenient. Staff were mostly friendly and room...

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Helpful?
1Thank erin182
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear erin182: It is wonderful to learn of your pleasant stay with us! Great to hear you enjoyed our accommodations and service. Yes, Gold and Diamond HHonors members do receive complimentary WIFI within their room. Our hotel is centrally located in midtown east at 51st Street and Lexington Avenue near city attractions, as well as, corporate businesses. We welcome all...

Cabin John, Maryland
Reviewed 2 January 2015

Three night stay, including New Year's Eve (which should be the most chaotic night over the year in any midtown hotel). Unlike some reviewers, we had nothing but good experiences with the hotel staff during what should be among the hotel's most stressful times. Check in was smooth and friendly, even with the use of a Groupon purchase. Wait help...

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Helpful?
1Thank Hawaiiexpat
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Hawaiiexpat: We are excited to hear you had a GREAT time with us! Thank you for your candid comments and feedback on our room accommodations and service. Our complimentary internet access is only available in the lobby area and business center. Your request for complimentary WIFI within our rooms will be taken into consideration and reviewed by the team...

Long Island, New York
Reviewed 2 January 2015

Great room in a wonderful location in Midtown Manhattan for two nights . Attentive and friendly staff. Easy Valet Parking- simple check in and check out. Before our stay I contacted the Concierge and she was great, helpful with reservations to many local restaurants (2-4 blocks from Hotel)

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank TDoherty3
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear TDoherty3: We are excited to know you had a memorable holiday stay with us! It is great to hear you enjoyed our accommodations and services. Thank you for your wonderful comments and feedback. We look forward to your return! Best Regards, Kim Ng, Guest Experience Manager

São Paulo, São Paulo, Brazil
Reviewed 1 January 2015

I stayed in this hotel in a business travel. Suites are very confortable however the aisle was very noise due each floor is huge with a lot of suites. Staff is not very helpful. I have 2 experiences: 1) I lost my scarf in the bar and nobody in the hotel helped me to find it and 2) I bought...

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Helpful?
Thank Fabiormart
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear fabiormart: We are delighted to hear you enjoyed our room accommodations. We do apologize for any inconveniences experienced with locating your missing scarf and package. There is a lost and found that can be checked for recovered missing items. Thank you very much for your patience as we located your package. At times, the contact information on delivery confirmations,...

Accra, Ghana
Reviewed 1 January 2015

This is a very good Hotel but it would be perfect if tea/coffee making facilities are provided in the rooms. Provision of Fridge/Refrigerators in the rooms would be excellent. Good breakfast facilities and nice location of the hotel though a very busy route. Late check out time should be extended

Review collected in partnership with DoubleTree by Hilton
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1Thank Johnson U
nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Johnson U: It is great to hear you had a good time with us! Our hotel is centrally located in midtown east at the corner of 51st Street and Lexington Avenue. It is in walking distance to city attractions, shopping and many places to eat. Mass transit is also nearby for an easy commute uptown and downtown. On premises,...

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022-7562
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 11,989 - ₹ 30,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
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Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Hotel Style:
#203 Luxury Hotel in New York City
#226 Family Hotel in New York City
#235 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Metropolitan - New York City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sign up for Hilton rewards, its free and you get WiFi with it.”
Ale00783, 24 May 2017 | Read review
“7th floor rooms were quiet.”
Flip-Alet, 24 May 2017 | Read review
“Lexington Avenue rooms give view.”
davidjU6831WW, 23 May 2017 | Read review
“Use Hilton Rewards. Ask for an upper floor or an upgrade.”
butchf930, 22 May 2017 | Read review
“As always try to get a few rooms from elevator but even then my sleep has never been disturbed here.”
66DennisG, 17 May 2017 | Read review
5 of 5
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