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DoubleTree by Hilton Hotel Metropolitan - New York City

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Traveller (816)
Room & Suite (521)
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Overview
  • Excellent27%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“double tree”(145 reviews)
“great location”(728 reviews)
“new york”(519 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,301)
There are newer reviews for DoubleTree by Hilton Hotel Metropolitan - New York City
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All reviewsdouble treegreat locationnew yorkwarm cookieslexington avenuesubway stationrockefeller centercentral parktimes squareking roomaround the cornerstreet noisefew blocksbolivarlobbynycbellman
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1,941 - 1,945 of 4,411 reviews
Reviewed 4 December 2015

Hotel is in a good downtown location as it is close to times square. Rated as a 4 star but I would give it a 2.5-3 star rating. Lobby is small and lounge and bar area is small even cramped. Concierge service needs to be...More

Thank Dgd5380
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 7 December 2015

Dear Guest, thank you for sharing with us. We're disappointed to hear we did not quite meet your expectations during your stay. Your concerns regarding our concierge staff will be forwarded over to our management team immediately. This feedback is very much appreciated as we...More

Reviewed 4 December 2015

I stayed here recently with my boyfriend and we had a wonderful trip! The staff were friendly and very helpful and we were amazed at the size of the room for New York, much bigger than we were expecting. Everywhere was clean, the room was...More

Thank Wongiepie
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 7 December 2015

Dear Guest, thank you for the great review. We're delighted to hear that you and your boyfriend enjoyed staying with us so much! We're especially glad our staff was able to make you feel right at home from the second you walked through our doors!...More

Reviewed 4 December 2015

Stayed at the Doubletree Hilton for three nights in late November. The location is good. Reasonable walking distance to Central Park, Times Square and the usual tourist areas. I checked in and was greeted in a friendly manner as always in NYC and took a...More

1  Thank obduro
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 7 December 2015

Dear Guest, thank you for your detailed response. We're disappointed to hear we were not quite able to offer you the perfect experience staying with us. The concerns you've mentioned regarding our internet service, noise levels, and the state of our rooms will be forwarded...More

Reviewed 4 December 2015

Great location close to the subway and short walk to times square etc...Staff were helpful and the rooms etc... were pretty good and certainly clean and well kept.The price paid was good for NYC considering the location and quality of hotel.More

1  Thank 2079peter
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 7 December 2015

Peter, thank you for the great review. We're so happy to hear you had a wonderful stay with us! We're especially glad our location was able to suit your needs so well. We know how nice it is to have such little travel to worry...More

Reviewed 4 December 2015 via mobile

Myself and my partner were first time visitors to New York. We booked the hotel as part of a BA holiday. We arrived late on Thanksgiving and checked in within seconds of arriving. Our King room (918) was surprisingly spacious (bigger than in many European...More

Thank Paulaflo
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 4 December 2015

Paula, thank you for your words of recommendation. We're so delighted to hear you had a wonderful Thanksgiving weekend with us! We love being able to offer such great convenience and comfort for our guests day in and day out! We're also very grateful of...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 167 - US$ 423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#203 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 167 - US$ 423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#203 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (816)
Room & Suite (521)
Dining (47)
Pool & Beach (1)
Amenities (74)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Katy O
24 April 2018|
AnswerShow all 4 answers
Response from barbarajean974 | Reviewed this property |
Any information you might get from me (or anyone else on here) may not be current or correct. Your best bet is to call the hotel directly.
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Votes
Ben G
18 April 2018|
AnswerShow all 7 answers
Response from Michael L | Reviewed this property |
Yes
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Mick T
6 March 2018|
AnswerShow all 7 answers
Response from L H | Reviewed this property |
Hi! ALL hotels in NY charge taxes So, there is no difference between this hotels or others. It has to do with the NY authorities
2
Votes
Room Tips
"Up as high as possible."
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"Ask for an even numbered room. Odd numbered rooms look out on machinery"
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"Not sure what to advise. The doors to other rooms were slammed at all hours of the day and night."
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"Would recommend getting breakfast outside of the hotel"
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