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DoubleTree by Hilton Hotel Metropolitan - New York City

5,163 reviews
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Traveller (784)
Room & Suite (504)
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Overview
  • Excellent27%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“double tree”(143 reviews)
“great location”(713 reviews)
“new york”(516 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,163)Write a Review
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All reviewsdouble treegreat locationnew yorkwarm cookieslexington avenuesubway stationfire stationrockefeller centercentral parktimes squareeast sideking roomaround the cornerstreet noisefew blocksbolivarlobby
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1 - 5 of 4,294 reviews
Reviewed 2 days ago via mobile

Location is perfect if you are in for business on the east side midtown. Hotel rooms are bigger than some of the bigger names. Amenities are limited. Stay if the price is right. It bounces up and down.More

Thank Sherlock-usa
Response from Alex K, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded yesterday

Dear Guest, We appreciate the feedback. We're happy you had a pleasant stay with us despite our amenities not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a...More

Hotel's Favourite
Reviewed 23 December 2017 via mobile

We stayed in the Double Tree by Hilton Metropolitan for 5 nights during our recent visit to New York. The location of the hotel is excellent, sitting on Lexington Avenue at 51st Street. This enables you to have a short walk to many attractions such...More

3  Thank joshie01
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 26 December 2017

Thanks for the excellent review, joshie01! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our great location and friendly staff as well as our comfortable rooms. That's...More

Reviewed 3 days ago via mobile

I am shocked by the outstanding reviews of this hotel. My experience was something totally different from the moment we got there. We had early check in requirements that were not met; as a Hilton Honor’s member I was not offered water or the free...More

Thank farmtraveler83
Response from Alex K, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 days ago

We appreciate you taking the time to share your feedback, We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to each...More

Reviewed 3 days ago

My husband and I have stayed several times at this Hilton hotel. Always a nice experience. However this stay was truly exceptional particularly at check in February 13th, 2018. Marilyn offered us assistance truly above the standard receptionist. She was professional, helpful and has a...More

Thank judymortimer
Response from Alex K, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 days ago

We appreciate the outstanding review, Judy! We're so glad that you chose to stay with us. It's wonderful to know that Marilyn had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive...More

Reviewed 4 days ago via mobile

A spacious, clean room. This hotel is close to the subway station and very easy to navigate from. Delicious breakfast with a wide variety of choices!!! Not expensive at all. Worth the pay. Highly recommend! Will be back next time!More

Thank Naama R
Response from Alex K, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 3 days ago

Thanks for the great review, Naama! It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our clean and comfortable accommodations and our convenient location, but also our delicious breakfast! Your praise lets us...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 121 - US$ 371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#203 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 121 - US$ 371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#203 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (784)
Room & Suite (504)
Dining (47)
Amenities (74)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
karen023
4 February 2018|
AnswerShow all 6 answers
Response from Poly X | Reviewed this property |
There are rooms with this opportunity. Just ask for them . They called as whirpool
1
Vote
Jessica Y
4 February 2018|
AnswerShow all 5 answers
Response from Matthew J | Reviewed this property |
I think if you are a Hilton Honors member you can get free WiFi
1
Vote
Jessica Y
4 February 2018|
AnswerShow all 3 answers
Response from Karlo33 | Reviewed this property |
Because I am a Silver Member of the Hilton Honors, I get free WiFi for the room always. Nevertheless, just ask, they might have a promotion or something. I have been staying at this hotel for a long time, and have always... More
2
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Room Tips
"We were on the 19th floor. View was fabulous. . Very quiet!"
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"higher floors are probably quieter"
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"upper floors for sure - this is NYC so traffic is noisy"
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"Higher floors possibly or choose anther hotel."
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