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Crowne Plaza Times Square Manhattan

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9,041 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Times Square Manhattan
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Showing 6,931: English reviews
Mogadore
Reviewed 11 August 2014

My 3rd trip to NYC and my second to stay at the Crowne Plaza! We stayed somewhere else last year and I was so sorry that we did not come back to the Crowne Plaza...I wish I had time to write about all the great qualities of this hotel....I love the bar and now know most of the bartenders on...

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Helpful?
2Thank Rbeck109
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Rbeck109! Wow! We loved reading that review! We're so happy to hear about your experience with us. We're excited about the fact that you've visited us even when you're not staying with us! That's amazing. Next time, just stay with us!!! We'll see you towards the end of August and we're more excited to have you come back! Have...

Ellington ct
Reviewed 11 August 2014 via mobile

I'm not sure that I stayed at the same hotel that the people who gave it a bad rating did. I told them it was my wedding anniversary and got a free upgrade to a suite. The room was very clean recently updated and the service from everyone from bell staff to concierge to restaurant manager to front desk was...

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Helpful?
1Thank Alanjschwartz
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Alanjschwartz, Thank you very much for your review! We're happy to hear your stay was a good one. We always like to hear from our guests, good or bad. Mostly good, however. I do have to ask, sir. What prevented you from giving us a five star rating? What could we have improved on? Again, thank you for staying...

Vienna
Reviewed 11 August 2014

We booked this hotel already in March, 2014, for our August visit to New York. After reading some of the comments on Trip Advisor, I had some misgivings before our check-in. But the hotel and staff more than exceeded our expectations. We arrived before the rooms were ready, and that meant we needed to store our luggage and return after...

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Helpful?
1Thank Tarnungus
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Tarnungus! Thanks so much for the wonderful review! We're excited to hear your expectations were surpassed. That's the kind of service we try and provide and I'm glad you got to see the final product. Our staff really loves what they do. You can see the pride in their craft. Our location makes it that much more easier. We...

Leicester, United Kingdom
Reviewed 10 August 2014

So so glad I booked this hotel on our first ever trip to nyc. It was the absolutely perfect! Perfect location, opposite the m&m store and a few doors away from Hershey's :-))) The staff were extremely friendly and so were the staff at the concierge desk. You will be able to book Broadway tickets as well as other excursions...

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Helpful?
2Thank PriSach
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi PriSach! Thanks much for the fantastic review! You've given some great suggestions to future guests. We thank you for that. Did you also try out the New York Sports Club on the 15th floor or the lap pool? We're happy to hear everything went to your liking. We'd be glad to have you back. Visit us again soon! Regards,...

San Francisco, California
Reviewed 10 August 2014

We stayed at the hotel for two nights prior to joining our cruise. The hotel's location is perfect. Right in the middle of Times Square and within minutes of the Port of New York. We were given a room on the 45th floor and we could see the our ship arriving. When we checked in, we were greeted with a...

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Helpful?
1Thank Andy J
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Andy! Great to hear about your trip being a success. You had the view of the Hudson if I'm not mistaken. One of my favorite views! We hope you visit us again soon! We'd be glad to have you. Have a great summer and safe travels! Regards, Geoffrey Mills Managing Director

Atlanta, Georgia
Reviewed 10 August 2014

Stayed at the Crown Plaza Times Square using some of my IHG points. Rooms were alittle small but who cares, there is too much to do in NYC. The staff is excellent and all about service. From the wait staff at breakfast, the front desk clerks, the bell men, the bartenders, and housekeeping, they bend over backwards to please. Housekeeping...

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Helpful?
1Thank Joe M
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Joe, Thanks much for the review! We're glad you were able to enjoy your stay with us. Our staff will be thrilled to know you enjoyed their hospitality. We hope to see you back soon! Hope you have a great day and safe travels! Regards, Geoffrey Mills Managing Director

Beirut, Lebanon
Reviewed 9 August 2014

it was my first visit to this hotel and it was fair , i was expecting more from them but you get what you pay for. i will try to stay there again in my next visit maybe during jan 2015 but i dont know if my company will have a deal there. it was good price but you expect...

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Helpful?
2Thank fadi k
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi fadi, Thank you for choosing us as your hotel of choice. We appreciate your review and we take your concerns very seriously. Please let us know the dates for your return stay and we'll be sure to accommodate you with the service you deserve regardless of the price you pay. You can e-mail us at info@cptsnyc.com and we'd be...

Ottawa, Canada
Reviewed 9 August 2014

Perfectly placed for Broadway, Times Square, 5th avenue and other local attractions provided you don't mind fighting the crowds. The streets are crammed with people which is great if you like people watching but a bit overpowering if you want to get anywhere in a hurry. The hotel looks swanky but in reality is quite tired...parts of the hotel are...

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Helpful?
2Thank P L
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello P L, Thank you so very much for your review. We are happy to hear you enjoyed the location of our property. We're disheartened to hear about our decor and rooms, however. You are correct about our room renovations. They are a necessary evil but they don't interfere with out guest's stay. We are very careful of that. Also,...

Wales
Reviewed 9 August 2014 via mobile

Due to an error on our side we had not pre-booked the interconnecting rooms, we were told to reserve and hope for the best. Unfortunately upon arrival we discovered that there were no rooms left. However the staff were very helpful putting us in another room and then moving us to the interconnecting rooms the following day. The location couldn't...

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Helpful?
5Thank Worldtraveller5665
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Worldtraveller5665! We're so happy to hear you were accommodated with the interconnecting rooms! We can sell out of those fairly quickly, so that is good to hear. Our location is in the heart of Times Square so it can get quite hectic as soon as you step out. It can get frustrating but some like the hustle and bustle...

Chicago, Illinois
Reviewed 8 August 2014

Sandra E. at check in is one of the most pleasant and welcoming people that I have ever met! She was extremely accommodating and a great display of professionalism. The rooms are very clean and very well appointed. This hotel is my go to in NYC.

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Helpful?
1Thank James D
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello James, Thanks much for the review! We're happy to hear Sandra was able to provide you with the service you deserve. We expect nothing less from her, she's fantastic! We hope you'll come visit us again soon. Thank you for staying with us! Warm regards, Geoffrey Mills Managing Director

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 16,230 - ₹ 31,414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#136 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of Time Square”
 of 5 bubbles TCT2, 28 Mar 2017 | Read review
“Make sure you can control the room temp.”
 of 5 bubbles tracysL4883EW, 23 Mar 2017 | Read review
“Our room was on a corner, away from Times Square. One window looked back towards the river.”
 of 5 bubbles BlaineA_11, 21 Mar 2017 | Read review
“best views amazing staff in the heart of time square quiet very clean”
 of 5 bubbles DonFournier64, 19 Mar 2017 | Read review
“High floors with views over the Hudson appear quieter.”
 of 5 bubbles Pneuma1, 19 Mar 2017 | Read review
5 of 5