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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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9,030 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Times Square Manhattan
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Showing 6,924: English reviews
San Francisco, California
Reviewed 10 January 2015

Crown Plaza in Times Square is the most convenient hotel in NY especially if you will be attending plays. Almost every major theater is within walking distance. Subway stations are nearby. The rooms are large and comfortable. Since we were staying for 2 weeks, we felt justified in asking for a corner room on an upper floor. The management granted...

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Helpful?
Thank eselene
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Eselene, Thank you for your great review, we really appreciate your feedback. We are very pleased to learn you found our property the most convenient hotel in NYC, we must humbly agree with you. We are very happy to know you enjoyed the space and comforts of your room; we were thrilled to learn our manager was attentive and...

Los Angeles, California
Reviewed 10 January 2015

I prepaid in October (through the Crowne Plaza Times Square Hotel Web Site) for a "Times Square View, King Bed" for a 4-day stay, including New Year's Eve. It was VERY EXPENSIVE. When I arrived at the hotel, they gave me a room facing away from Times Square, whose view of Times Square was completely blocked. When I complained, they...

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Helpful?
5Thank ssperl
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Ssperl, Let me first say thank you for your review and for giving us the time to review our property. We're very disheartened to hear about your stay with us. We take customer service very seriously, and we are very disappointed to learn you left our property with such impression. We apologize about the confusion of your room type;...

Reviewed 10 January 2015 via mobile

We are totally disappointed with Crowne Plaza Times Square hotel. Our company booked this hotel to stay during the NRF Show just because we want to ensure that we will get good a service from a Crowne Plaza hotel, but unfortunately we got nothing, only the worst service we ever had. Today, when the group arrived, the reception wasn't able...

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Helpful?
3Thank Sabrina S
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Sabrina, Thank you kindly for your review and for sharing your feedback with us. We truly apologize for the inconvenience you have experienced during your stay. I am aware our hotel’s director has contacted you directly immediately after receiving your message and made necessary adjustments to rectify the situation and achieve complete guest satisfaction. While we do believe you...

Bengaluru, India
Reviewed 10 January 2015

Good location for a short stay. We stayed for a day while traveling from Sweden. This being our first time in states, staying at a central location is what we have planned. Nice view from the room. Excellent service

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Helpful?
1Thank PSubhasis
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear PSubhasis, Thank you for your nice review, we do appreciate your feedback. We are very happy to learn you have chosen Crowne Plaza Times Square for your short stay. We are also glad to know you enjoyed our location and nice view from you room but most importantly that you were pleased with our excellent service. We would be...

Reviewed 10 January 2015 via mobile

Stay to celebrate the New Years. Hotel allowed to stay one night something other hotels do not allowed. Staff were pleasant as it was a mad house with the amount of people checking in and staying. Great experience

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Helpful?
Thank rrivera901
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Rrivera901, Thank you for your 5 stars review, we really appreciate your feedback! We would like to take the opportunity to thank you for choosing Crowne Plaza Times Square to celebrate NYE! It is definitely one of a kind type of experience. We are very happy to learn you appreciated our hospitality. We do have a very high demand...

Norfolk, United Kingdom
Reviewed 10 January 2015

In March 2014 I booked this hotel with a Times Square view for 9 nights for New Year's Eve as it would be my husband's 60th birthday and he always wanted to see New Year in Times Square, thus booking so early in order to get a really good room. I emailed ahead a couple of days ahead mentioning it...

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Helpful?
Thank MOPO1955
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear MOPO1955, Thank you for your review, we appreciate all of our guest’s comments. We are very glad to learn you enjoyed the location of our property and you found our room attendant and bellman to be nicest person. We also appreciate their hard work and kindness, thank you for sharing your opinion with us. However we are saddened to...

Reviewed 9 January 2015 via mobile

Awesome hotel. My wife and I visited on the eve with check in at around 1 pm. Room with king was larger than the last place I stayed in. Carpeting in the room was dated but every other detail was taken care of. From our room you could only view uptown, no ball nothing but crowds. You almost immediately have...

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Helpful?
1Thank Michael R
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Michael R, Thank you for your 5 stars review, we are very pleased to learn you and your wife found our property “awesome” - we love to hear that! We are also glad to learn you enjoyed your king size spacious room. We would like to take the opportunity to thank you for choosing Crowne Plaza Times Square to celebrate...

Edinburgh, United Kingdom
Reviewed 9 January 2015

We're just back from 5 days in NYC where we celebrated my husband's 50th Birthday. We chose the hotel based on location and a recommendation from friends who'd stayed there, and we couldn't have been happier with it. We had a Times Square view on the 20th floor and the room was clean, the beds were comfortable and it was...

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Helpful?
1Thank Sarahd3025
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Sarahd3025, Thank you kindly for your wonderful 5 stars review, we are overjoyed to learn you and your husband had a memorable experience while staying with us. Also we want to thank you for choosing Crowne Plaza Times Square for such special occasion. We are thrilled to learn you decided to visit us based on your friend’s recommendation. This...

Reviewed 9 January 2015 via mobile

The bed is super comfortable and the room is clean but there are 3 things i don't like about this hotel. 1. The shower pressure sucks. 2. Our tv keeps bleeping out alot - its like a digital reset so you get these lines that run across the screen and 3. Our floor rumbles. It almost feels like someone is...

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Helpful?
Thank xxxMaryxx
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear xxxMaryxx, Thank you very much for your review, we are pleased to learn you enjoyed the comfort of our beds and the cleanness of your room. We do strive to provide every room nice, refreshed and pleasant to every guest. We apologize for the inconvenience you have experienced with the shower water pressure and the beeping noise. We would...

australia
Reviewed 9 January 2015

i rarely complain ,but too many issues with room here to right a good reveiw positve was conceerge was great and position is very central to newyork high lights .front desk helped were they could . the room ac didnt work had to end up opening window on the 23 rd floor just to get room cool minus 2 outside....

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Helpful?
Thank sandersonsAustralia
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear SandersonsAustralia, Thank you for your review and for your candid comments, we really appreciate your time. We are happy to learn you enjoyed the location of our property and that you found our concierge helpful. However we are disheartened to learn your room was not satisfactory and that for the first two days you experienced few issues with the...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 16,311 - ₹ 31,442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#135 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you can control the room temp.”
 of 5 bubbles tracysL4883EW, 23 Mar 2017 | Read review
“Our room was on a corner, away from Times Square. One window looked back towards the river.”
 of 5 bubbles BlaineA_11, 21 Mar 2017 | Read review
“best views amazing staff in the heart of time square quiet very clean”
 of 5 bubbles DonFournier64, 19 Mar 2017 | Read review
“High floors with views over the Hudson appear quieter.”
 of 5 bubbles Pneuma1, 19 Mar 2017 | Read review
“The higher the better for noise reduction and daylight.”
 of 5 bubbles Nigel19482014, 17 Mar 2017 | Read review
5 of 5