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Crowne Plaza Times Square Manhattan

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8,577 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Times Square Manhattan
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Showing 6,575: English reviews
Reviewed 3 December 2014

Great central location but the rooms are getting tired. We were away for a month and this was the worst of the hotels we stayed in. The curtains were hard to close due to the position of the TV and cabinets and wouldn't close properly thus letting light in. The décor and rooms are in need of an upgrade. The...

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Helpful?
Thank Greg_Pam_M
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Greg_Pam_M, Thank you very kindly for your review. We're glad to hear from you. While we're disheartened to hear about your stay with us, we are encouraged. Every issue you faced is corrigible. We appreciate your feedback in helping us grow. We are currently going through renovations and while not completed yet, we're hopeful they will be soon. We...

Virginia
Reviewed 3 December 2014

had great customer service from Evelyn at check-in. Great welcome to NYC. Answered questions, resolved a complication and made us feel very welcome. Great location - nice facilities and quiet for NYC.

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Helpful?
Thank VGGVaBeach
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the review VGGVaBeach! We are glad that Evelyn was very welcoming and helpful! We agree that although we are located right in the hustle and bustle of times square, our rooms are quiet. We hope you will stay with us again and thank you for choosing us! Warm regards, Geoffrey Mills Managing Director

Fredericton, Canada
Reviewed 3 December 2014

Love this hotel. Very good location (as the only downtown hotel, best in the city really), and the staff is excellent. Rooms are large and well kept. Bed is comfy. Bathroom is OK but it could use a little TLC with the tile work, not sure last time it was updated.

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Helpful?
Thank brunes
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi brunes! Thank you very much for reviewing our property! We're so happy to hear you enjoyed your stay with us and we hope everything was to your liking. We do apologize about the bathroom but rest assured it will be worked on as our renovation process is ongoing. Thank you again, brunes for staying with us! We would love...

Leeds, United Kingdom
Reviewed 3 December 2014 via mobile

This hotel has all the amenities you could need & to top it off it's bang in the middle of Times Square so ideal for all your sight seeing!! Room was kept clean every day. We had N amazing corner room that have us views in one direction of the Hudson & to the other Times Square!! We also got...

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Helpful?
Thank Anon714
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you Anon714 for the 5 star Review! I'm glad that you had such a lovely stay with us. We agree that our room views are superb and are thrilled you were able to enjoy them. Please let us know if you plan to stay with us again and thank you for choosing the Crowne Plaza Times Square. Warm regards,...

Yorktown, Virginia, United States
Reviewed 3 December 2014

If you are going to NYC and you want to be in the middle of it all. I recommend the Crown Plaza Times Square. Staying at Crowne Plaza puts you right in Times Square, right in the Broadway district, only 3 blocks from Rockefeller Plaza, 5 blocks from Carnegie Hall, 6 blocks from Central Park. You don't need a car,...

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Helpful?
2Thank Philip T
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Philip, Thank you for your review! We're so happy to hear you had a great stay with us. Our location really is ideal for guests wanting to be in the heart of it all. We're so happy to hear you enjoyed the city. We hope you'll be back to visit us again soon. We can't wait to welcome you...

Santa Barbara, California
Reviewed 2 December 2014 via mobile

Spent the thanksgiving weekend at this hotel. The check in staff were very nice and quick to check me in. The hotel is in a great location right in times square. The rooms were not the most modern and the funiture shows its age (the headboard had missing buttons) but they were clean and pretty roomy for New York. Wifi...

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Helpful?
Thank lexig26
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello lexig26, Thank you very much for your review! We're so glad to have heard from you. It's our pleasure to have had you. We're happy to hear you had a great stay with us! We do apologize about our aging decor in our rooms but the good news is, we're currently going through a very expansive renovation and hope...

Edmonton, Alberta, Canada
Reviewed 2 December 2014

Over the years we have stayed at this hotel 4 times. LOVE, LOVE, LOVE everything about it, the staff is wonderful, there is a grab and go in the lobby, the rooms are spacious, clean, they have everything you need. It is right in the heart of the Theater District, so it is close to everything you want and need....

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Helpful?
1Thank Marilyn G
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Marilyn! Thank you so much for your lovely review! We're so glad to hear about your recent stays with us. Reviews such as yours make us proud. We take our position in the heart of Times Square very seriously but never seriously enough to not offer our guests a smile or a hello. We hope you'll make your fifth...

Wakefield
Reviewed 2 December 2014

We stayed here in October for our first wedding anniversary, and the hotel was excellent. Spacious room, which was spotlessly clean every day, comfortable bed and good view. Service was also very good throughout. Personally I do not love the location, and although very central Times Square for me, is great to see but we generally made our way away...

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Helpful?
Thank MissSarah25
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello MissSarah25, Let me start by saying happy first wedding anniversary! We are honored to have had you here with us on your first anniversary! We're glad you enjoyed the room, the view, and our staff. It makes us excited with joy to know your special stay with us was just that. We can most definitely understand that our location...

Leicester, United Kingdom
Reviewed 2 December 2014

I have to say this is one of the BEST hotels i have ever stopped in!!!! I took my better half for her 30th and upon arrival our bags were taken to our room. Our room was amazing and we slept like a log every single night - I wish I still had the bed! The staff were awesome and...

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Helpful?
Thank Points15
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Points15, Thank you so much for reviewing our property! We're so glad to hear you had a such a great time with us here at the Crowne Plaza Times Square. Our beds are second to none! We're glad you agree. Lastly, our staff will be thrilled to know that you had a great stay and they were able to...

Reviewed 2 December 2014

I have booked this hotel after reading Trip Advisor reviews. They offered me an early check-in at 9 AM without any extra cost unlike most of the NY hotels. This place is very close to the Times Sqaure and the rooms are very spacious for New York standards. They have a coffee shop, bar and restaurant at the lobby. However...

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Helpful?
1Thank Vijay R
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Vijay R, Thank you for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. Please let us know...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 11,121 - ₹ 45,292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#139 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
83 questions
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Rooms have curved windows for a great view!”
 of 5 bubbles Mark_Asbury, 8 Dec 2016 | Read review
“30th floor you are high up but there are still buildings higher than you could still hear the noise of the city but that's what we wanted.”
 of 5 bubbles pamelamD4861KU, 7 Dec 2016 | Read review
“I was on the 44th floor and it was super quiet- and my room looked down on Times Square.”
  • View from 44th floor
 of 5 bubbles BayNavig8r, 7 Dec 2016 | Read review
“We paid extra for city view but were rarely in our room so it was not worth the up-grade! But, we know now!”
 of 5 bubbles mbradley71, 7 Dec 2016 | Read review
“18th floor, corner times square room”
 of 5 bubbles 129elainep, 4 Dec 2016 | Read review
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