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The Tuscany - A St Giles Signature Hotel

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The Tuscany - A St Giles Signature Hotel
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1,647 Reviews from our TripAdvisor Community

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Showing 1,455: English reviews
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London, United Kingdom
Reviewed yesterday NEW

I planned a one night stay for my boyfriends Birthday on the 20th January 2017. I emailed the hotel weeks before letting them know that it will be a Birthday surprise and that I would like a nice welcoming Birthday gesture for my boyfriend (his name was on the booking info), but when we arrived to our room I noticed...

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Helpful?
1Thank Wendy G
Churchville, Pennsylvania
Reviewed 3 days ago NEW

Stayed for a weekend get away and was totally surprised. We arrived to a corner suite. Tremendously large for a NYC hotel. Modern, sleek decor. Fabulous shower. Walk in closet. Separate vanity/dressing area. Highly recommend. Have stayed again for business, chose a junior suite and was equally pleased!

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Thank pellechia
Reviewed 4 days ago NEWvia mobile

I have just left the Tuscany after staying for 3 nights. Couldn't fault the place, a large room, a large bed, great bathroom and shower and all the staff were friendly and helpful. If I return to New York I will definitely look at staying here again because of the above points plus it's great location. Thank you.

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Thank Tom B
Hamilton NJ, United States
Reviewed 4 days ago NEW

Comfortable and shockingly roomy (given it is in NYC) Deluxe studio that is nicely appointed and extremely quiet with a friendly and helpful staff. We were also surprised by the reasonably sized Fitness center All that is missing are the room service and restaurant amenities.

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Thank Edward G
Ottawa, Canada
Reviewed 4 days ago NEW

Very comfortable rooms, large by Manhattan standards! Great central location and very helpful pleasant staff! I would definitely recommend to family and friends and hopefully will return in the near future.

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Thank Deborah B
Marlboro, New Jersey
Reviewed 4 days ago NEW

Came into NYC to catch Bronx Tale and stayed at the St Giles. we stay here all the time. Great Service, Clean Rooms and very convenient to get to...We had a drink at the bar and stopped in at Sushi Roxx. Great Time..

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Thank Robert P
Bethesda, Maryland
Reviewed 1 week ago via mobile

Our friends told us they loved this hotel because of the large rooms. Reviews confirmed that. Our friends then booked with the understanding of getting large rooms. So, we were all quite unpleasantly surprised to get very small rooms - not much larger than a good-sized closet. The staff and manager refused to do anything about it. Needless to say,...

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Thank Artwx
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello Artwx, Thank you for sharing your recent review of The Tuscany. While we're happy to hear you decided to stay with us from your friend's recommendation, it's very upsetting to learn that you you were not happy with the room you had during your visit. I would kindly like to inform you that we have many different category rooms,...

Reviewed 1 week ago via mobile

I spend a lot of time in NY and The Tuscany is the best hotel. Great location, huge clean rooms with large modern bathrooms. What really makes the difference are the great people- Especially Shane. He makes me feel at home when I walk in the door.

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Thank Gparquette
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello Gparquette, Thanks so much for your marvelous review of The Tuscany! We're ecstatic to hear you enjoyed our spacious, modern rooms, and excellent location. We pride ourselves on providing warm, personal service to each and every guest, and we’re so glad that Shane and his colleagues were such a great exemplars of the standards we set for ourselves. I'll...

Canada
Reviewed 1 week ago

This is a great hotel and will stay here again and again. Located near Grand Central Station and on a quiet street. It was important for us to stay in a quiet place as Manhatten never shuts down. We didn't hear traffic etc at night. Close to coffee shops and restaurants. 10 minute walk to Times Square and all of...

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Thank DragonflyInnA
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello DragonflyInnA, Thanks so much for sharing your lovely review! We're elated to hear you enjoyed our spacious, modern rooms, convenient location, and were able to get some peaceful rest in the city that never sleeps. It's also wonderful to hear you enjoyed the commute from JFK to The Tuscany- you sound like a true New Yorker already! Thanks again...

Boston, Massachusetts
Reviewed 1 week ago

I stay in many NY hotels and this is by far the one with biggest room and biggest Bathroom! Lets talk about my experience. I was only here for a night, so I drove here from Boston and park at the hotel vault. I did my research before I came to NY and I find there is no cheaper parking...

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Thank leo l
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello leo l, Thanks so much for sharing your recent experience at The Tuscany! While we're delighted to hear you enjoyed our spacious, modern rooms, we certainly regret to hear you experienced any inconsistency during your stay. We very much appreciate your feedback and our management team will be reviewing it to make necessary improvements. I would like the opportunity...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 

Additional Information about The Tuscany - A St Giles Signature Hotel

Address: 120 East 39th Street, New York City, NY 10016
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: ₹ 12,903 - ₹ 30,753 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tuscany - A St Giles Signature Hotel 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany
Hotel Style:
#43 Business Hotel in New York City
#65 Romantic Hotel in New York City
#74 Family Hotel in New York City
#77 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Tuscany - A St Giles Signature Hotel staff and other travellers.
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Melbourne, Australia

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Questions? Get answers from The Tuscany - A St Giles Signature Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get higher floor to avoid any noise from the club located on the first floor”
 of 5 bubbles 287leol, 13 Feb 2017 | Read review
“Ask for a room facing away from the street.”
 of 5 bubbles joannf75, 29 Jan 2017 | Read review
“Service is horrible”
 of 5 bubbles allens519, 24 Jan 2017 | Read review
“10th floor was great - quiet and nice views.”
 of 5 bubbles E9175WEbenl, 17 Jan 2017 | Read review
“Higher floors (10th and above) provide a decent rooftop view of the environs.”
 of 5 bubbles O2295UTdavidm, 8 Jan 2017 | Read review
5 of 5