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DoubleTree Suites by Hilton Hotel New York City - Times Square

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Traveller (1981)
Room & Suite (1042)
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Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“times square”(2,794 reviews)
“double tree”(310 reviews)
“warm cookies”(216 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
Special Offer: NYC, Up To 20% Off!
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Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
Special Offer: NYC, Up To 20% Off!
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Reviews (8,618)
There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,653 results
Traveller rating
4,068
2,436
725
243
181
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4,068
2,436
725
243
181
Show reviews that mention
All reviewstimes squaredouble treewarm cookiesgreat locationnew yorkliving roomtkts boothwet barpull out sofathird floorcorner suitestreet levellarge bathroomconcierge deskcan't beat the locationroom keycentral park
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3,151 - 3,155 of 7,653 reviews
Reviewed 28 January 2015

I came to NYC with my 2 teenage daughters. The location of the hotel is great. The hotel is very clean and quiet at night. The gym is small but it has good equipment. The staff is helpful, especially at the concierge desk, Ms Avita,...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Alicja M
Response from RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 29 January 2015

Dear Alicja M, Thank you so much for staying with us on your last visit to Manhattan! We are so thrilled that you and your family received such great service with us. Also, thank you so much for shouting our Avita at our concierge desk!...More

Reviewed 28 January 2015

I went on this trip with 6 of my friends. We had the most amazing experience in this hotel. Everyone was very helpful always attentive and always brought us what we needed. The cookies were amazingly delicious and we were offered cookies whenever we wanted....More

Review collected in partnership with DoubleTree by Hilton
1  Thank Cecilia P
Response from Martyn R, Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 31 January 2015

Dear Cecilia P, We could not be more grateful for sharing your "amazing experience." We are glad you to hear about the great customer service, delicious amenities and spacious rooms. We hope to see you soon. Warm Regards, Martyn Reed Assistant General Manager

Reviewed 28 January 2015

Great Location, Great and Friendly Staff, Very fare rates...I could not of asked for a better location for my first visit to New York - in the middle and easy walk to everywhere we needed to go....The Hotel Staff was very helpful in pointing us...More

Review collected in partnership with DoubleTree by Hilton
Thank Brooks D
Response from Martyn R, Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 31 January 2015

Dear Brooks D, We are ecstatic about your "awesome" experience! It is truly a pleasure to learn about your positive interaction with our staff. We would love to have your return to us on your second visit to New York! Warm Regards, Martyn Reed Assistant...More

Reviewed 28 January 2015 via mobile

We stayed here on a trip to NYC because this was one of the few hotels that could accommodate our whole party. The location was right on Times Square which was very central. The lobby was lovely with a huge tv which broadcast live pictures...More

2  Thank Maryg37576
Response from Martyn R, Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 31 January 2015

Dear Maryg37576, Thank you for your review of our property. We are happy to read we were able to accomodate your party. We are glad you enjoyed our famous cookies and "lovely lobby." I was sorry to hear about your experience with the cleanliness and...More

Reviewed 28 January 2015

My wife and I stayed here 6 nights and were amazed at the size of the suite for the money. The room was showing its age a little. Great location for theaters and restaurants. Subway station next door. The street entryway can get crowded to...More

Thank Bill_and_Yoko
Response from Martyn R, Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 31 January 2015

Dear Bill_and_Yoko, Thank your for your 5 Star review! We are glad to hear you were comfortable during your stay and we are pleased the location suited your needs. We hope you will return to see our newly renovated Gingers Restaurant! Warm Regards, Martyn Reed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 279 - US$ 673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#150 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 279 - US$ 673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#150 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1981)
Room & Suite (1042)
Dining (72)
Pool & Beach (2)
Amenities (35)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
angrhodes84
19 June 2018|
AnswerShow all 5 answers
Response from Alka P | Reviewed this property |
No. Only the bedroom has a door separating it from the living area. But the lining area does have a wall covering half the lounge area. Pretty quiet and private.
0
Votes
DMG63
10 June 2018|
Answer
Response from Paul B | Reviewed this property |
Yes - in the lobby, free access, very easy
1
Vote
DMG63
10 June 2018|
AnswerShow all 2 answers
Response from AmitUnstoppable | Reviewed this property |
There are no computer stations as such, but you can ask the front desk for printing boarding passes and they will help!
1
Vote
Room Tips
"we really enjoyed the Times Square view, the ads are always changing."
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"do not stay here"
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"We booked a premium room (21st floor and above) to avoid traffic noise."
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"Try and get a higher floor if you can to ensure there's no traffic/construction noise"
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