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The Watson Hotel

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The Watson Hotel
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4,040 Reviews from our TripAdvisor Community

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Showing 2,970: English reviews
Dublin, Ireland
Reviewed 6 May 2013

Spent four night,s at this hotel in April,and I was very pleased.The staff were very nice and helpful even when they were very busy, and that was most of the time.There was a lovely black security man,who let us use his phone when we had a problem using the public phone.The room,s were cleaned on a daily basis and the...

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Helpful?
Thank lorainedurran
New South Wales, Australia
Reviewed 4 May 2013

I tried to find nice things to say regarding our stay at this hotel, so after we left it in the morning to go sight seeing it was great, good location. Coming back at the end of the day you are always hit by the smell in the lobby & disgusting old carpet. The lifts take forever & the rooms...

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Thank Astikuta
IHGCare, Guest Relations Manager at The Watson Hotel, responded to this review

Dear Astikuta, Thank you for staying with us and leaving a review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve. Despite the challenges you faced I was pleased to note that you appreciated the location...

Toronto, Canada
Reviewed 2 May 2013

Location - upper W midtown Manhattan, just a few blocks from Central Park, a little further walk to Times Square. But can walk almost anywhere or a short subway or cab ride. Great location! Room - a little musty-smelling and tired-looking but clean. A small room and small bathroom but a big plus was the strong shower spray! The room...

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1Thank the_lowdown
IHGCare, Guest Relations Manager at The Watson Hotel, responded to this review

Dear the_lowdown, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are delighted to read you liked our location, however, we regret falling short of your expectations. I have taken note of your comments and we will use these to monitor and improve our product and services...

Portland, Maine
Reviewed 2 May 2013

So, first of all, my room was $333/night - which was flat-out highway robbery! I guess they can get away with that in the Big Apple, but anywhere else this would have been an $89/night room. Very basic, very plain, actually quite shabby (peeling paint on the ceiling, exposed plumbing on the toilet, tiny bathroom), no fridge, no microwave -...

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Thank LiftLady
IHGCare, Guest Relations Manager at The Watson Hotel, responded to this review

Dear LiftLady, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Melbourne, Australia
Reviewed 1 May 2013

The hotel is located a fair way from the cities main attractions, but having been to New York many times, it was nice to be in a different area. There are plenty of interesting and diverse restaurants that give the area a real local New York feel. The hotel rooms are quite big, unusual for ny, and the beds are...

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Thank davfog35
Pune, India
Reviewed 1 May 2013

We stayed in Holiday Inn Midtown / 57 th street from 17 Apr to 21 Apr 2013. We found that the location is excellent for walking down to Central Park, Carnegie Hall concerts, Lincoln Theater,Museums, Times Square, Metro connections ( JFK and other areas as well), prime sight seeing attractions in Manhattan. We in fact walked almost 5 to 6...

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Thank airwarrior
Reviewed 30 April 2013

I'm an IHG fan and have stayed at properties ranging from InterContinental to Holiday Inn Express---all very nice. So when Priceline assigned us to this HI property on NYC's West Side, I thought it would be okay. It's really a dump. Hasn't been updated in years (although renovations are allegedly coming) and beds are really small. Bathroom is bad. Better...

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Thank Amos74
IHGCare, Guest Relations Manager at The Watson Hotel, responded to this review

Dear Amos74, Thank you for taking the time to express your thoughts and concerns. Please accept my sincerest apology for the issues you had with your room accommodations and the experience you had with the noise which affected your stay negatively. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling...

Reviewed 30 April 2013

I stayed here with my Mum in Sept 2012. It was her 60th birthday present so the hotel had to be good, I didn't want it spoiling a trip of a life time, but I also didn't have the world to spend! Went for the Holiday Inn although I was worried about the fact that some of the rooms had...

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Thank Lucy177
Wall Township, New Jersey
Reviewed 30 April 2013 via mobile

My daughter and I only spent one night ....and it was wonderful! Aldi, who took care of us at the Front Desk, was fantastic! He was knowledgeable, polite and so very nice! The room was very large for NYC standards and very clean. Be sure to ask for a room facing 56th St....very quiet! Only criticism was the bar. The...

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1Thank Gerri M
Boston, Massachusetts
Reviewed 29 April 2013

I stayed in the Hotel with my mum and my best friend. It was really nice and clean but the doubel bed for 2 was to small. A littel to noisy on the floor, but the rest of the stay was good. The service at the Bar was very good, thanks to Ben for the good drinks.

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Thank lisa22_13

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Watson Hotel

Address: 440 West 57th Street, New York City, NY 10019-3013 (Formerly Holiday Inn Midtown / 57th St)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: ₹ 5,578 - ₹ 24,531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Watson Hotel 3*
Number of rooms: 597
Reservation Options:
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown
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Questions & Answers

Here's what travellers have asked, with answers from The Watson Hotel staff and other travellers.
130 questions
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See all questions (130)

Questions? Get answers from The Watson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a hotel that offers better service”
 of 5 bubbles 357sg, 13 Feb 2017 | Read review
“Our room on the 11th floor was very quiet.”
  • We were on the 11th floor. The sun was setting.
 of 5 bubbles SarahK281, 6 Feb 2017 | Read review
“Ask to be higher up you get to see better views (see pic)”
 of 5 bubbles neilk359, 4 Feb 2017 | Read review
“higher up, the less noise”
 of 5 bubbles jameshU9307AW, 1 Feb 2017 | Read review
“get away from the lifts”
 of 5 bubbles jonglasgow67, 29 Jan 2017 | Read review
5 of 5