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Hilton New York Grand Central

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2,292 Reviews from our TripAdvisor Community

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Showing 1,993: English reviews
Long Island, New York
Reviewed 11 April 2015

Sharing an evening together with my husband just to get away for the weekend was an amazing treat! Tess, at the front desk, was pleasant both over the phone and in person. She is professional, checked in on us, and made sure we were informed of all the local hot spots to check out. A special thank you to Tess!

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Helpful?
1Thank Steven M
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Steven M, Thank you for the great comments of our property and especially about your interaction with Tess. It is always a pleasure to read how our associates made a special impact on a stay. We would love for you to stay with us again in the future. Best Wishes, Paul Schwartz

Valencia, Spain
Reviewed 10 April 2015

The best of the hotel is its placement, closest to the Chrysler building, the Grand Central Station, the UN building. Also at walking distance (30 min or less) from Saint Patrick's cathedral, MoMA, Times square, Central Park (south), and the tram station to Roosevelt Island (highly recommended trip). We got a family room: two beds of 1.35 m width, plus...

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3Thank GdVG
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear GDVG, I want to thank you for providing your feedback of our property as it is necessary for us to get feedback to improve the quality of our product and service. Our location is excellent for getting around the city area fairly quickly and staying in a more quiet reserved part of New York. As for your room I...

New York City, New York
Reviewed 10 April 2015

Cozy hotel, in a really cute neighborhood of Tudor. All the staff is really great! Stayed here for our anniversary! Kevin at the front desk was really helpful, with honest recommendations in the area about places to eat!

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1Thank RavenFoods
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear RavenFoods, Thank you for the great review of our property. It was short and to the point. Kevin is a great asset at the desk and loves to help guests make a memorable stay especially when staying for a special occasion. We would love to have you back with us again soon. Best Wishes, Paul Schwartz

Edinburgh, United Kingdom
Reviewed 9 April 2015 via mobile

We stayed at the Hilton Manhattan East using BA Avios points and if I'm honest that's the only reason we even considered staying this side of town. That being said the hotel is really quite nice. The rooms aren't tiny, which is a bonus for NYC and are very clean and modern. The lobby area is clean and welcoming and...

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1Thank Edinburgh182
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Edinburgh182, Thank you for the great review of our property. Our staff at the hotel are amazing and all go the extra mile to keep you happy. Our concierge desk however are run by a third party company called Apple Commuter. I thank you for letting us know the issues you have had with them as I will review...

London, United Kingdom
Reviewed 9 April 2015

I've been to New York a few times and can happily say that this is one of the friendliest hotels I've stayed at. I chose it for the location (so close to Grand Central) but was also very impressed the service. The room was spacious and comfortable with everything you would expect from a Hilton. The lobby was decorated different...

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2Thank wazz1000
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Wazz1000, It is always a pleasure to read a great 5 star review about our property and how well our associates took care of a guest. Tess is an all star at our desk and has always worked hard to make sure everyone she encounters is kept happy. Our renovations were completed in November and we have now added...

Sydney, Australia
Reviewed 9 April 2015 via mobile

My partner and I are on an extended trip to the States and we stayed here for Easter weekend.. A wonderful hotel with great rooms and brilliant service. Tess looked after us like we were family and truly made our visit special.. Will definitely be back!

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Helpful?
Thank SydSide
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear SydSide, Thank you for the great review of our property. We had a lot of families with us over Easter and Tess was a big hit that weekend ensure all of our guests were kept happy. We would love for you to stay with us again soon. Best Wishes, Paul Schwartz

Reviewed 9 April 2015

I have stayed here 4-5 times in the last year and have usually found their rates competitive with lesser properties and rooms clean, attractive, and comfortable as expected for a Hilton. This is NYC, where rooms tend to be small and stuffy, the rooms here are above average for NYC but don't expect a huge room. They do have some...

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1Thank Invisible_Man_001
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Invisible_Man_001, I want to personally thank you for taking the time to write a review of our property. We loved having you with us and we would love for you to stay with us again. Our rooms with balconies are some of our premiere rooms and I'm happy you got to enjoy them. Our location on 42nd st keeps...

Reviewed 9 April 2015

After a long flight and unpleasant US immigration my trip to New York did not get off to the best of starts. I then arrived at the Hilton East. What a difference good customer service can make! The lady on the front desk, Tess I believe, turned my mood and impression of New York round in an instant. Courteous and...

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Helpful?
Thank peterro55
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear peterro55, Thank you for the great review of our property. Tess does an amazing job of always taking care of our guests and making them feel welcomed. We are located on 42nd and 2nd so we offer great proximity to many different attractions. We actually are only 2 short blocks from Grand Central. We would love to have you...

Danbury, Connecticut
Reviewed 9 April 2015

the property was great!!! very clean. it was an old historical building that has been repurposed and they did an excellent job. the room was spacious, it was a corner unit. we were close enough to the subway and that made getting around easy. the manager brian was very friendly and so was robert. we chatted with them a while...

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Thank david k
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear David K, Thank you for the great 5 star review of our property. We are actually considered an Historic Hotel of America so the design we leave to its traditional feel. Brian and Robert are great members of our team and always make sure to point you in the right direction. Look forward to having you stay with us...

Pittsburgh, United States
Reviewed 9 April 2015

The entire staff is outstanding. From the front desk Kevin, Christina and Shenikwa are wonderful. The entire Bell Staff is excellent. There have been significant upgrades throughout the hotel. The new "grab and go" is outstanding.

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Thank Tommy M
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Tommy M, I want to personally thank you for taking the time to review our property. I am very happy the team has created a home away from home feel for you and we always love having you with us. We took a chance on the lobby renovation and I am happy to see you are loving the new...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Formerly the Tudor Hotel, this Midtown historic boutique hotel was transformed and reopened in 2010 as the Hilton Midtown East. 300 Guest Rooms and Suites located on East 42nd St. Walking distance to Grand Central, Midtown and the United Nations. ... more   less 

Additional Information about Hilton New York Grand Central

Address: 304 East 42nd Street, New York City, NY 10017-5905
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: ₹ 13,091 - ₹ 27,294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New York Grand Central 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Hilton Manhattan East Hotel New York City
Tudor Hotel United Nations
Crowne Plaza United Nations
Tudor Hotel New York City
Hotel Style:
#142 Business Hotel in New York City
#180 Romantic Hotel in New York City
#187 Luxury Hotel in New York City
#217 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New York Grand Central staff and other travellers.
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Springfield, Missouri
2 months ago
New York City, New York
4 months ago
4 months ago
Denver, Colorado
3 months ago

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Questions? Get answers from Hilton New York Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the King Spa Room and remember to always Tip”
 of 5 bubbles WeshouldTravel, 19 Mar 2017 | Read review
“Choose a higher floor so you get a better view”
 of 5 bubbles rs1126, 13 Mar 2017 | Read review
“I saw no good rooms.”
  • Suite bar area no refrigerator!
  • suite sitting area looking toward scarred desk
  • blank wall by sitting area where a picture was removed hardware lett
  • King bed swallowing room
  • Tiny sink area in bath
  • Suite closet in bed room with safe door that would not stay closed
  • sofa in sitting area
  • toilet, bidet, tub from sink
 of 5 bubbles A7454RMjamesc, 12 Mar 2017 | Read review
“Avoid rooms on East 42nd St. due to noise.”
 of 5 bubbles AtlStew, 1 Mar 2017 | Read review
“Superior room was very spacious”
 of 5 bubbles carrier735, 28 Feb 2017 | Read review
5 of 5