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Hotel Riu Plaza New York Times Square

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305 W 46th St, New York City, NY 10036-3810
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (3439)
Room & Suite (1026)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Plaza New York Times Square
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#118 of 515 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Riu Plaza New York Times Square is located in the heart of Manhattan, in the renowned "Restaurant Row", surrounded by Broadway's most famous theaters, and a few steps from the iconic Times Square, known throughout the world as the symbol of New York. John F. Kennedy International Airport (JFK) is approx. 26 km away. This hotel is ideal for both leisure and business travel. The 647 modern designed, elegant decorated rooms with free Wi-Fi offer maximum comfort, and in our 4 stylish and modern conference rooms you can successfully organize your events and meetings. We also offer our guests a buffet restaurant, a bar with hot and cold drinks, a Grab & Go kiosk and a fully equipped 24h gym.
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Room & Suite (1,026)1,026
Full view
Property amenities
Parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Paid wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Special diet menus
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
VIP room facilities
Refrigerator
Flatscreen TV
Bottled water
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, Spanish
Hotel links
Special Price:Book now with 10% off!

Location

Full view
100Great for walkers
Grade: 100 out of 100
643Restaurantswithin 0.5 km
246Attractionswithin 0.5 km
4702Reviews512Q+A100Room tips
Traveller rating
  • 2,522
  • 1,503
  • 370
  • 151
  • 156
Time of year
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Popular mentions
Trina Samara wrote a review 10 May
Norfolk, Virginia36 contributions3 helpful votes
+1
When we arrived at the RIU check in was fast and easy. Even though we arrived early, our room was available. The room was also clean and up to par. Hotel employees were very friendly and helpful. The breakfast included was in a box. Fast elevators and the hotel overall was kept clean and safe. Everything we needed was within walking distance including the subway. We will definitely stay here again.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza New York Times Square
Responded today
Dear Trina, Thank you so much for taking the time to write this nice review about our Hotel Riu Plaza New York Times Square. These are exactly the types of comments we strive for. How wonderful it is to hear that your stay was comfortable and you enjoyed all aspects of your stay. We are thrilled to hear that you had a great experience and hope to welcome you back anytime! With our best wishes we remain, Hotel Riu Plaza New York Times Square Online Reputation Manager
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Ana Isabel C wrote a review 9 May
Madrid, Spain1 contribution1 helpful vote
we were in June, we were of moon honey and in general I have a good remember. The staff were kindy and if you don't speak english or no much , fastly they looked for person that speaking spanish. The rooms maybe was small, but as you only sleep in there you didn`t need much space. The location is perfect, it is near the times square, underground, brodway...for my the loaction are one of the best. The price maybe are some expensive, but if you want to be in the center you must paid it. We didn´t eat in the restaurant, only had a breakfast, and in my opinion were really expensive, if you walked 1 o 2 street more, you can take the same more cheap.
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Date of stay: June 2020
Value
Service
Sleep Quality
Room Tip: pros- location Cons - cafeteria a little expensive
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1 Helpful vote
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Mindy I wrote a review Apr 2021
4 contributions
Upon arrival, we weren't greeted just plain out ignored. The room is GROSS!!! There are stains on the ceiling, walls, curtains, and sheets. No water, no ice, no coffee maker. Community soap and shampoo left from the previous guests for everyone to use. I say MOVE ON TO ANOTHER HOTEL. I asked to move rooms and was told no. I have already paid for this and we are very far from home...this sucks for the amazing 16th birthday trip we had planned. We will never be back and we will keep everyone we know from staying at the RIU!
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Date of stay: April 2021Trip type: Travelled with family
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza New York Times Square
Responded 2 weeks ago
Dear 603mindyi, Thank you very much for choosing us and for sharing your feedback. We strive to provide our guests with service that exceeds expectations and we are deeply sorry to hear this was not your experience. The current lack of amenities is because of our strict anti-covid-19 protocols, which has been implemented to safeguard our guests and employees. We would have liked to have been informed about your wishes during your stay as many of the mentioned amenities are available to customers at our reception. Please rest assured that we have communicated your concerns with our management team to be taken into account for future improvement. We look forward to welcoming you back and share a more pleasant experience with you. With our best wishes we remain, Hotel Riu Plaza New York Online Reputation Manager
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Sparrock wrote a review Apr 2021
Georgetown, Guyana1 contribution
Place was clean. Staff were kind and courteous. Rooms well modern and comfortable. Overall a very pleasant experience and I will definitely stay there again if I'm in town. The breakfast was delicious, wifi was fast. Only thing is the TV's can be upgraded so we can use our apps.
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Review collected in partnership with riu.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Veronica T wrote a review Apr 2021
Monterrey, Mexico2 contributions3 helpful votes
Good location and decent room. They claim that due to COVID, they will not clean the room every dat but we stayed for 4 nights and our room was only cleaned on the first night. They offer free breakfast but they closed the service before the limit time even though we were making a line for more than 30 minutes. I read decent reviews before staying there so I was surprise of our bad experience. My recommendation, go to ANY other hotel, not the RIU Plaza Times Square.
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Date of stay: April 2021
Value
Service
Sleep Quality
Room Tip: Just don't stay there, you will have a bad experience.
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3 Helpful votes
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza New York Times Square
Responded 3 weeks ago
Dear vtapial, Thank you very much for choosing us and for sharing your review about your recent stay. We are really glad to read your nice comments about the hotel´s great location and your room´s commodity however we are sorry the service was not to your satisfaction. Please note that the current lack or reduction of certain services is because of our strict anti-covid-19 protocols, which has been implemented to safeguard our guests and employees. Your feedback is greatly appreciated, and we truly hope to have the pleasure of welcoming you back again soon. Greetings, Hotel Riu Plaza New York Online Reputation Manager
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PRICE RANGE
US$232 - US$464 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Midtown West / Hell's Kitchen / Manhattan
NUMBER OF ROOMS
647
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Frequently Asked Questions about Hotel Riu Plaza New York Times Square
Which popular attractions are close to Hotel Riu Plaza New York Times Square?
Nearby attractions include Broadway (0.3 km), Times Square (0.3 km), and Come From Away (0.2 km).
What are some of the property amenities at Hotel Riu Plaza New York Times Square?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Riu Plaza New York Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Riu Plaza New York Times Square?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Plaza New York Times Square?
Yes, parking is available to guests.
What are some restaurants close to Hotel Riu Plaza New York Times Square?
Conveniently located restaurants include Obao, Frisson Espresso, and K Rico Steakhouse.
Are there opportunities to exercise at Hotel Riu Plaza New York Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Riu Plaza New York Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Plaza New York Times Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Riu Plaza New York Times Square?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Riu Plaza New York Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.8 km), World Trade Center Memorial Foundation (5.8 km), and Hamilton Park (2.7 km).