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The Roger

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The Roger
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2,313 Reviews from our TripAdvisor Community

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There are newer reviews for The Roger
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Showing 1,994: English reviews
usa
Reviewed 3 days ago NEWvia mobile

One of the better, recently remodernized and now up-to-date hotels south of 42nd, reasonably priced with solid service. Spacious bedrooms, well-insulated, good linens, gray/brown color palette. First floor public areas include a stylish bar and coffee area. My only negative was the absence of a walk-in shower in the otherwise updated bathroom (even though there was enough space to accommodate...

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Thank spencerusa
Reviewed 3 days ago NEW

The hotel is small but very nice. Location is perfect, near the Empire State Building and not far away from many other attractions. Great service and courtesy of the staff. Recommended for everyone who want a nice hotel in a nice location

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Thank navaguido
Reviewed 3 days ago NEW

Loved the hotel and the bed were nice and comfy, the bathrooms were a bit small but thankfully there was a full length mirror in the room i could pull the floor lamp over to do my makup at. i will say the only thing i would really change is the price of the breakfast, 37$ for a bagel and...

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Thank C7855CIbc
Reviewed 3 days ago NEW

Lovely atmosphere, good location, very stylish and warming interior & lovely staff. Ideally located for touring the sights. Good food in the mez restaurant too. Wouldn't hesitate to book again if going back to NYC

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Thank 965nickym
Fenwick, United Kingdom
Reviewed 3 days ago NEW

Clean,comfortable and an excellent location. Great views of Empire State from the terrace in our room. The breakfast was good, though perhaps a bit of variety would have been welcome. The staff were pleasant and helpful. All in all a very pleasant experience.

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Thank Jean M
Reviewed 4 days ago NEW

We were a family of four staying at your hotel. However, this was not taken into account during our stay. Only 2 glass cups, 2 face towels, 1 hand lotion (which was never replenished), etc. For the cost and higher end status of this hotel this should have been anticipated. We did really enjoy the wine service in the evening,...

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Thank familystay337
Jeff_Hentze, General Manager at The Roger, responded to this review

Dear familystay337, Thank you for taking the time to review your recent stay with us. We do apologize that the quantity of your room amenities fell short of accommodating four people. Aside from this hiccup, it sounds as though you had an overall tremendous stay with us while you were visiting NYC, and we are pleased to hear that! We...

Dallas, Texas
Reviewed 4 days ago NEW

We stayed 3 nights and were impressed by the size of the room, the quality of all the finishes, and most of all the staff. Highly recommend! The only negative was the amount of noise from construction in the morning, but that's temporary and can't be helped.

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Thank Haley F
Jeff_Hentze, General Manager at The Roger, responded to this review

Dear Haley F, Thank you for taking the time to write this lovely review and recommendation! We are pleased to hear that you found the accommodations comfortable. Thank you for your compliments to our staff, we will be sure to pass those along. We do apologize for the noise during construction, and appreciate your understanding. Thank you again, Haley. We...

San Francisco, California
Reviewed 4 days ago NEW

Overall, this is a very nice, quite hotel on Murray Hill. I have stayed here for business before, and appreciate that the property is clean and quiet. They offer complimentary coffee in the mornings and wine in the late afternoons. I was definitely looking forward to my second visit. Visit number 2 had me in a much smaller room, which...

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Thank 376juliannec
Jeff_Hentze, General Manager at The Roger, responded to this review

Dear 376juliannec, Thank you for taking the time to review your second visit with us. We are disappointed to hear that you didn’t have the same top notch experience as your first experience with us. We apologize for the temperature issues, and we do hope you had an opportunity to tell our front desk staff upon check out. We would...

Chicago
Reviewed 4 days ago NEW

We had a wonderful trip in NY and the Roger was a large piece of that. Great staff who were always attentive and trying to lease, rooms were clean and comfortable, and the location was perfect, very walkable.

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Thank johneV7996ET
Jeff_Hentze, General Manager at The Roger, responded to this review

Dear johneV7996ET, Thank you for taking your time to review your recent stay with us. We are pleased to hear that we were able to make your New York stay even more enjoyable, and we will be sure to pass along your compliments to our staff. We do hope to have the pleasure to welcome you back on your next...

Reviewed 4 days ago NEWvia mobile

The Roger feels European and is quiet and comfortable with immensely helpful and kind staff. The rooms are small and cozy and well maintained. The evening manager, Briana, was especially warm and helpful and Phillip, a front desk resource, also deserves praise. On my next trip to NYC I definitely plan to stay at the Roger.

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Thank Ken C
Jeff_Hentze, General Manager at The Roger, responded to this review

Dear Ken C, Thank you Ken, for taking the time to write this lovely review and recommendation! We will be sure to pass along your compliments to our staff, and specifically Briana and Phillip. We can’t wait to welcome you back to The Roger again soon!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
This June, The Roger is unveiling a sophisticated new look after extensive renovations of its public spaces and guest rooms. Standing at the crossroads of uptown and downtown off Madison Park, the new Roger is a marriage of chic design and old world comfort, while continuing an unyielding commitment to superior service. The fresh aesthetic of the Roger’s public spaces is curated by hospitality guru Steven Kamali and designed by the notable Anna Busta. A collaboration of renowned talent has distinguished a transitional hotel that caters to the demands of the modern traveler and local tastemakers alike. The vaulted lobby lounge provides an ideal space for any time of day or occasion, from morning business meetings to lunch with family, or catching up over cocktails with friends.To update the spacious guest rooms, the Roger tapped Annette Jaffe of MSM, whose timeless original design has kept travelers returning year after year. Jaffe’s new rooms are characterized by lush custom pieces and applied moldings to naturally compliment the historic building’s unique rooms and inviting terraces. Whether for only a night or a weeks long stay, the Roger is the savvy traveler’s home away from home. ... more   less 

Additional Information about The Roger

Address: 131 Madison Ave, At 31st Street, New York City, NY 10016-7057 (Formerly Hotel Roger Williams)
Region: United States > New York > New York City > Midtown
Price Range: ₹ 16,640 - ₹ 34,565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Roger 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Hotel Roger Williams
Roger Williams Hotel
Roger Williams New York City
Hotel Style:
#56 Green Hotel in New York City
#113 Luxury Hotel in New York City
#128 Business Hotel in New York City
#178 Romantic Hotel in New York City
#222 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Roger staff and other travellers.
27 questions
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Questions? Get answers from The Roger staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask and smile at reception”
Moonlighter88, 7 Apr 2017 | Read review
“Always Ask For a Spacious Room... DONT let them bully you... the reservations and front desk is a battle zone so be prepared”
swb1967, 4 Apr 2017 | Read review
“Rooms on the higher floors (14 &15) have great view.”
Shedders1711, 29 Mar 2017 | Read review
“Ask for a room with a nice view.”
  • Blow dryer/bag. Someone left us a gum wrapper. Not cool.
  • TV & mini bar area. Small fridge as well
  • White toilette and tub with toiletries
  • Nice photo art above the beds.
  • Toilette and tub, four inches apart
  • Entering the room
  • Window & side table separating the beds.
  • Small coat closet with Iron/board, hangers, drying rack
FaritaSF, 26 Mar 2017 | Read review
“The lifts are quite small and slow, so a lower floor will be more convenient.”
JimBob99999, 10 Mar 2017 | Read review
5 of 5