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Chelsea Inn - 17th Street

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Chelsea Inn - 17th Street
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102 Reviews from our TripAdvisor Community

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Showing 66: English reviews
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Toronto, Canada
Reviewed 1 week ago

I stayed at chelsea inn on Fed 11-13th, the deposit still not return. I sent many emails to them, the staff Delenia always asks me to wait ........It's takes more than one month. I HAVE NEVER MET SUCH A BAD HOTEL.

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Helpful?
Thank adicewater
920collinsprincess, Manager at Chelsea Inn - 17th Street, responded to this review

Dear traveler, My sincerest apologies for the inconvenience you are experiencing in regards to having your deposit return to you. Can you please email your reservations details and i will more than happy to look into your incident. My email address is paula@cshospitalitygroup.com. I look forward to hearing from you. Warm regards, Paula

Reviewed 2 weeks ago

Positive : The location of the hotel is great, it is in the middle of Manhattan and provides great access to the main subway lines. It is recently refurbished, the room had a huge TV. The guy who works in the reception and the woman who serves breakfast are both very helpful and cheerful! Negative : Human hair - all...

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Helpful?
Thank Greta P
920collinsprincess, Manager at Chelsea Inn - 17th Street, responded to this review

Dear Greta, Thank you sincerely for sharing your feedback with us. Comments such as yours enable us to constantly improve our product and service. We are very sorry that we did not live up to your expectations. That certainly is not representative of our property, and for that we apologize. Your comments are being reviewed by our entire management team...

Deutschland
Reviewed 3 weeks ago

The Chelsea Inn is located in the heart of Chelsea and is an easy walk to the orange (14th Str.), red (18th Str.), yellow and green (Union Station) lines. It is clean and the staff is very friendly and helpful. We had the basement room between the boiler and the laundry, which was a little cramped for more than two,...

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Helpful?
Thank Linda C
920collinsprincess, Manager at Chelsea Inn - 17th Street, responded to this review

Dear Linda, Thank you so much for taking the time to leave such a great review. We are happy to hear that you found our location and staff superb. We look forward to welcoming you back soon! Warm regards, Chelsea Inn Management team.

Reviewed 4 weeks ago via mobile

The hotel's location is fantastic, the price in the months of January and February is ridiculously low. But the rooms are cold, when we were there the heater in our room was not working and the only thing they offered was an extra blanket not a different room... there is an electric heater in all the rooms and now we...

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Helpful?
Thank behnazassadi
920collinsprincess, Manager at Chelsea Inn - 17th Street, responded to this review

Good day, Thank you for taking the time to review us. We are glad to hear that you found our location and cleanliness to be fantastic. We do apologies for the water heater not working properly. We appreciate your feedback as this enables us to make improvements to our services and to make sure we take an alternative approach when...

Reviewed 9 February 2017 via mobile

This lovely hotel is just few minutes walk from the Fifth avenue, Time sq and all the other NYC landmarks. The only minus here is when they switched the heating on it made such an unpleasant noise. But apart of that very enjoyable stay 👍

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Helpful?
1Thank Mirek V
920collinsprincess, Manager at Chelsea Inn - 17th Street, responded to this review

Dear Mirek, Thank you for taking the time to review us. We are delighted to hear that you found our location to be very centralized. We are about the slight problem with the heater. We take your comments very seriously as we are always looking for ways to improve. We look forward to hosting your stay with us once again...

Providence, Rhode Island
Reviewed 1 February 2017

I had a problem with a booking issue and a non refundable room. Paula contacted me promptly and resolved it to my satisfaction. I will be very happy to return to the city and look forward to staying at the Chelsea Inn once again. Thank you for the prompt response and fix.

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Helpful?
1Thank robert p
920collinsprincess, Manager at Chelsea Inn - 17th Street, responded to this review

Hi Robert, It was my pleasure to assist you. I am glad to hear that everything now is up to your satisfaction. We look forward to welcoming you back to our recently renovated hotel. I am sure that you and your party will have an amazing time. Warm regards, Paula

Reviewed 28 January 2017

We stayed over new years in Chelsea Inn. We paid 330$ a night, for three nights and I have to say I´m just shocked that such a place actually works. I´ll start with the positive: It´s a really cute hotel, with a nice city design and a very good location. But this doesn´t justify leaving us to a room with...

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Helpful?
5Thank Mik M
Reviewed 25 January 2017

After reading all the reviews I was sure we would be dissappointed but for the prices we paid I felt a coulple dissapointments would be worth it. Boy was I wrong!! This hotel had EVERYTHING we needed. it was very small but so cute! the brick/stone wall adds a great touch. and the celings are so high. I love love...

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Helpful?
1Thank alejandra e
920collinsprincess, Manager at Chelsea Inn - 17th Street, responded to this review

Dear Alejandra, Thank you sincerely for sharing your feedback with us. Comments such as yours enable us to constantly improve our product and service. We have recently renovated our property and currently working on removing old reviews that do not do us any justice. We look forward to welcoming you back in the near future. Warm regards, Chelsea Management Team.

Reviewed 24 January 2017

I've stayed at the Chelsea Inn going back to the 1990's; a home away from home when I visit the city. Today, I went to book 3 rooms for different people. The website directed me to Hotels.com, a first for me. In my confusion, I inadvertently booked one of the rooms for 1 additional day. I immediately contacted both the...

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Helpful?
Thank robert p
920collinsprincess, Manager at Chelsea Inn - 17th Street, responded to this review

Dear Robert, Thank you sincerely for sharing your feedback with us. Comments such as yours enable us to constantly improve our product and service. I would like to further investigate your incident. Would it be possible for you to email me at paula@cshospitalitygroup.com your reservations details? I look forwarded to hearing form you soon. Warm regards, Chelsea Management

Reviewed 22 December 2016 via mobile

This is a great place to stay if you're in visiting and plan to be out and about all day. It's got basic amenities (check for shared bathrooms) but nothing fancy. There is construction going on across the street so don't plan to sleep late if you have a window. Also we found that the shared bathroom was a bit...

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Helpful?
Thank Robbie M
920collinsprincess, Manager at Chelsea Inn - 17th Street, responded to this review

Hi Robbie, Thank you for taking the time to review us. We appreciate your feedback and take them into consideration in order to make the necessary improvements. We look forward welcoming you back in the near future. We also provide rooms with private bathrooms. Warm regards, Management team

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Staying in Flatiron District

Neighbourhood Profile
Flatiron District
Offering many of city’s best restaurants and shops set amid classic New York architecture, the Flatiron District is no longer under the tourist radar. At 23rd Street is the famous triangular Flatiron Building, which makes a good picture no matter what angle you photograph it from. Be sure to look up at the elegant architecture as you stroll the streets- much of this neighborhood is part of a historic district that was home to many of the city’s most famous department stores at the turn of the century. At the northern end of the neighbourhood, Madison Square Park is best known for being the home of a famous burger shack, but it can also be a quiet refuge to spend an afternoon, and it frequently hosts interesting public art exhibits. In the lower part of the Flatiron District you'll find Union Square, a bustling crossroads at all times of day and night.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
Chelsea Inn is a small boutique style hotel located in one of the most trendy parts of New York City - Chelsea. ... more   less 

Additional Information about Chelsea Inn - 17th Street

Address: 46 W 17th St, New York City, NY 10011-5705
Region: United States > New York > New York City > Flatiron District , Manhattan , Union Square
Price Range: ₹ 9,281 - ₹ 14,706 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chelsea Inn - 17th Street 3*
Number of rooms: 37
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Also Known As:
Chelsea Inn - 17th Street Hotel New York City
Chelsea Hotel 17th Street
Chelsea Hotel New York City
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Questions & Answers

Here's what travellers have asked, with answers from Chelsea Inn - 17th Street staff and other travellers.
16 questions
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Questions? Get answers from Chelsea Inn - 17th Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room at a lower level, as they have 5 floors and no elevator”
 of 5 bubbles 760gretap, 4 Mar 2017 | Read review
“make sure it´s on the bottom floors beacause there are no elevators, and they have rooms on the 5th floor!”
 of 5 bubbles 922mikm, 28 Jan 2017 | Read review
“No elevators so request to stay low.”
 of 5 bubbles 481alejandrae, 25 Jan 2017 | Read review
“no elevator, so stairs can be steep”
 of 5 bubbles O7742JUrobertp, 24 Jan 2017 | Read review
“Just don't go here. Try Marriott Courtyard instead for a few dollars more per night.”
 of 5 bubbles loraxb, 15 Nov 2016 | Read review
5 of 5