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6 Platt Street, New York City, NY 10038-4807
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (182)
Dining (10)
Room & Suite (6)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 07/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton New York Downtown
Updated 07/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#386 of 539 in New York City
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Baggage storage
Breakfast available
Happy hour
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish
Hotel links
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Full view
100Great for walkers
Grade: 100 out of 100
402Restaurantswithin 0.5 km
66Attractionswithin 0.5 km
503Reviews44Q+A52Room tips
Traveller rating
  • 134
  • 182
  • 90
  • 41
  • 56
Time of year
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Popular mentions
JSK wrote a review Apr 2022
Singapore, Singapore35 contributions7 helpful votes
The hotel is perfectly located. Rooms are a bit dated and not everything works but it does the job. The hotel is pretty noisy, so you hear other rooms a bit too good from time to time. However would recommend it for the location and if you are around for business and want a decent price pointZ
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Date of stay: March 2022Trip type: Travelled
ORD-TGU wrote a review Apr 2022
Tegucigalpa, Honduras6159 contributions554 helpful votes
The hotel is a standard mid market business hotel with small rooms. In the middle of multiple other buildings, there are no views. I had a top floor room overlooking some office buildings. The hotel does not have a pool, as most Manhattan hotels do not have pools. They do have a small gym in basement. The hotel is attached to a restaurant bar. Also, there is a small plaza in front of hotel to sit and relax.(since the lobby is tiny) My expectations were to have a clean and comfortable room and I was satisfied. Basic décor. Small bathroom with shower. Wifi was ok with multiple devices. Good housekeeping with free bottled water everyday. Starbucks nearby and Fulton subway close by. Location was good for sightseeing. $50 Uber from LaGuardia. I did have breakfast, limited to 4 menu options, basic but good, Service was prompt. Restaurant dinning room is dark. Finally the best part. Each and every interaction with the front desk Ladies was outstanding. Very friendly and professional. They seem like they enjoy their job. Like I said, satisfied with a clean and comfortable mid level basic business hotel.
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Date of stay: March 2022
Elie W wrote a review Apr 2022
New York City, New York3 contributions
Got to the hotel late at night and there was no one to check us into the hotel. When someone finally arrived they said that they were updating their systems so we had to wait in the lobby for a half an hour instead of being checked in and going to sleep. The person at the front desk was incredibly rude and did not try any workarounds. In the morning I spoke with the hotel and they offered us 25% off of 1 night of our stay even though we were staying for 6 nights. This offer was in my opinion completely ridiculous. I decided to check out after one night. They offered to refund 5 of the 6 nights but I had to pay for my one-night terrible experience. This hotel was rude and awful and an embarrassment to the Marriott/Sheraton brand. I plan on disputing the one night they charged me.
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Date of stay: April 2022
Room Tip: Go to another hotel
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Response from Jessica Soler, Other at Four Points by Sheraton New York Downtown
Responded 7 Apr 2022
Dear 48eliew, we are so sorry to hear about your arrival and stay with us. I can assure you ensuring our guests have an amazing stay is our # 1 priority and I'm sorry we fell short. We will continue to work hard to regain your loyalty.
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Denise G wrote a review Mar 2022
2 contributions1 helpful vote
I had a very poor experience staying here. Firstly, I arrived in the room upon check-in with wet towels on the sink and the carpet was stained with some white liquid — both of which I complained about to the concierge. They offered to change my room but they were only able to offer a smaller room than I currently had without offering a lower nightly rate so I refused. The dispensers in the bathroom that were labelled “Shampoo”, “Body Wash” and “Conditioner” all had the same product. I had asked the concierge if it was supposedly like that and they said no so they had called up housekeeping to fix it. As the staff came in, I was told that they were all supposed to be the same. The inconsistency is unacceptable as well as the quality of the toiletries/products provided. Most hotels would at least have a separate conditioner. On my second night, the heaters seemed to stop working so I was shivering all day. I had called to complain about it and they sent in an engineer to reset the system. The next day, it stopped working again. The shower took 5 minutes to heat up too. They had to call in the engineer almost everyday until I had grown tired of it and just slept in a cold room. Lastly, there was hair in the cups that they provided in the bathroom. This is absolutely not the kind of service I was expecting from the hotel as I have stayed in previous Marriott properties with decent to excellent experiences. The poor hygiene is just also very unacceptable.
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Date of stay: February 2022Trip type: Travelled
1 Helpful vote
Response from Jessica Soler, Other at Four Points by Sheraton New York Downtown
Responded 12 Mar 2022
Hu dng001, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and one of our main priorities. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
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Mosab omair wrote a review Feb 2022
1 contribution
Pooja housekeeping great job room is supar clean pooja very nice break fast good hotel. Very nice ،، il was nice stay will definitely recommend. Toy friends to visit this hotel thanks so much pooja room is. Very good
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Date of stay: February 2022Trip type: Travelled
$128 - $348 (Based on Average Rates for a Standard Room)
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
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Frequently Asked Questions about Four Points by Sheraton New York Downtown
Which popular attractions are close to Four Points by Sheraton New York Downtown?
Nearby attractions include World Trade Center's Liberty Park (0.2 km), Komnata Quest Manhattan (0.2 km), and Accomplice New York (0.5 km).
What are some of the property amenities at Four Points by Sheraton New York Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton New York Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Four Points by Sheraton New York Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton New York Downtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Four Points by Sheraton New York Downtown?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Four Points by Sheraton New York Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Four Points by Sheraton New York Downtown located near the city centre?
Yes, it is 0.6 km away from the centre of New York City.
Are any cleaning services offered at Four Points by Sheraton New York Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton New York Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Four Points by Sheraton New York Downtown?
The staff speaks multiple languages, including English and Spanish.