In the City that never sleeps, this Residence Inn was nicely situated in lower Manhattan. The hotel itself is nestled in a mixed use highrise area so lower floors stare at residents. We had a high floor room (Marriott Gold Elite) so we had a lovely view of the New York skyline and rooftop gardens. The room itself was a bit squishy. The luggage closet couldn't quite accommodate our 24" suitcase and we wound up using the couch as the suitcase rack. The kitchen is fully stocked with a hotplate. There really isn't a market nearby so either you have to use a delivery service (and they wait outside until you get it from the delivery person) or completely forego the kitchen. The bathroom was small by Residence Inn standards but then again, everything is a bit smaller in NYC. It was clean and sufficient counterspace. The amenities were fully stocked and housekeeping was very gracious in providing a couple extra lotions without any complaints. The bathroom needed another hanging hook to steam clothing. The bathroom used a sliding door so there was no door hook. If you need to steam clothing, keep this in mind. There were plenty of electrical plugs and charging wasn't ever an issue. I recommend a travel router to route your WIFI with some measure of privacy. The wired ethernet connection wasn't working, unfortunately. Parking was about a 5 minute walk as there is no onsite parking. The overnight rate is $45 (I think) and looking back, I'm not sure why I bothered with a car while in NYC (I had to travel to New Jersey but I probably should have held off on a car until I actually needed it). Breakfast is the regular COVID fare. It was the small foods every day. I personally don't like the breakfast biscuit but others seem to enjoy the damp steamed biscuit itself so go figure. They have regular pot coffee and 2 machine grind dispensers. Really appreciate it. There was a relatively small breakfast area and a larger overflow lounge next door. It never felt overwhelming crowded. The cliente were either business travelers, couples or families. It was a good mix and everyone was polite and courteous. The beds were fine but we could have used an extra nightstand for my wife's devices (tablet and phone). Otherwise, it was a nice room and pleasant stay. Subway. The hotel is next to the Fulton Stop so it was easy access uptown and an easy walk to the Wall Street. Bonus, the pizza places around the hotel were amazing. Plenty of great restaurants within 10 minute walking distance. Just make sure to dress warmly as Broadway becomes a windtunnel at night.…
Spent a weekend here with family. This hotel feels nothing like your typical suburban Residence Inn. It's made for Manhattan with chic urban styling throughout. Location: Outstanding. It's a block south of Fulton Center with the Fulton Street subway hub and many available subway lines going every which direction. Even with weekend subway disruptions you'll still find a convenient way to get wherever you need. Fulton Center is also connected underground to The Oculus and Brookfield Place with tons of indoor shops and dining options if the weather is bad. If exploring Lower Manhattan by foot, there are so many attractions within a 15min walking radius such as WTC, Wall Street, Battery Park, Pier 17, Brooklyn Bridge, and even the lower end of Chinatown if you walk briskly. I felt safe immediately around the hotel, even at night. Service: Check-in was very friendly. Maid was very attentive, noticed when we exited our rooms for the day and made sure to ask for our room number so she could get started with housekeeping. Room: We requested a higher floor during reservation and got the 16th floor (I believe there are 18 in total?). Three elevators here, all working well, some of the fastest I've seen in Manhattan hotels, never had issues with long wait or overcrowding despite a busy weekend. Room was very quiet with hardly any street noise, very clean with well functioning heat & AC. Loved the full size fridge, and small kitchenette with microwave. Beds are comfortable. The room itself is quite spacious for Manhattan standards too, and the high ceilings are a great touch. Breakfast: There's a typical Marriott free buffet breakfast here but I never woke up in time to get it. Also after 10am they reprogram the coffee machines so even though it's free during breakfast, you have to pay for lobby coffee - never saw this before at a Residence Inn! I have no complaints. I would absolutely stay here again if I had the chance and the price is good.…
Great spot for visiting 911 museum and Statue of Liberty. Stayed one night in a Maiden Lane Suite. HUGE room for NYC! Jane at front desk was so nice and friendly. Breakfast was decent and saved our party of 5 a lot of money on breakfast. Loved the Starbucks coffee. Enjoyed the Amazon Go store and nearby O’Hara’s pub.
Just checked out after 4 fabulous nights at this wonderful hotel. First off, Jane at the front desk was AMAZING. She greeted us with humor and kindness and truly set the stage for the rest of the trip. She upgraded our 2 queen room to a Maiden Lane Studio which was a fantastic surprise and so much appreciated. We enjoyed the separate living area for the three of us to relax and watch TV together after a long day of walking. The rooms were in good shape and felt extra spacious for Manhattan. We all commented how quiet the hotel was while sleeping, despite being at full capacity. I would 100% stay in this part of town again, quiet streets at night, no sirens at a hours, and felt safe walking around. The subway stops were all within 1 block and had the rest of the city at our fingertips. The breakfast area was pretty congested in the morning, specifically the toasters. The bagels were delicious and I was pleasantly surprised at the quality of the breakfast as I know Marriott is changing their breakfast standards. Each day had scrambled eggs and scrambled egg whites. One day had waffles, which despite being in bag, were surprisingly good. I didn't try the souffle or the sandwich as they didn't look appealing to me. The free Starbucks freshly ground coffee was especially appreciated. Great job to the staff at this hotel!! Highly recommend.…
Stayed here for 3 nights to attend a conference nearby. I have become a big fan of the Residence Inn brand since the Marriott/Starwood merger was completed and have had a great experience staying at multiple locations (none reviewed yet) including LAX, Midtown New York, Bethesda Maryland. Residence Inns are not for the fussy - they are basic but spacious and provide a hybrid serviced apartment/hotel experience. When travelling to cities I am familiar with and have a full schedule, where I don't intend to spend alot of time in my room, this is excellent value for money. I love having a large full size fridge in room and also really like the option of on-site laundry this brand generally provides. Pros: - Easy downtown location for business or leisure. 1 block from Fulton Station and walking distance to the WTC memorial, Wall Street, amongst other tourist destinations - Friendly and helpful staff - from check-in/check-out staff to cheery and diligent cleaners in the breakfast room - Lobby floor has a mini mart for drinks and snacks and daily breakfast served was nothing fancy but did the trick - bagels, toast, eggs, standard continental breakfast - Good safety protocol requiring hotel key card to enter building in evening Cons: - Room itself was small (but it's NY...) and I would say good for 1 person. It would be a bit crowded for 2 people. Bathroom was a little tight with 1 sink, 1 shower, toilet. - The desk work area was sufficient for one person but did not have universal plugs for international travelers - Hotel is a little old and tired - you can feel and see it in the carpets and furniture but relatively well maintained…
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