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Residence Inn New York Downtown Manhattan World Trade Center Area

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Traveller (385)
Room & Suite (310)
Dining (36)
Overview
Hotel website
170 Broadway At 4 Maiden Lane Adjacent To The Gap, New York City, NY 10038-4154 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Residence Inn New York Downtown Manhattan World Trade Center Area
Special Offer: Sunny savings in New York
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (801)
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630 results
Traveller rating
382
191
37
13
7
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LanguageEnglish
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382
191
37
13
7
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All reviewsmaiden lanewall streetbattery parkfulton street subwaythe financial districtexecutive studiostatue of libertyone world observatoryfree breakfastwtc memorialnew yorkfull size fridgethe breakfast areadowntown manhattanfreedom towerlaundry roombreakfast staff
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1 - 5 of 630 reviews
Reviewed 2 days ago

I am at this hotel now, nothing like the pictures! We ordered a 35 square meters room and we have got a small room with tiny bathroom! Also they did not clean our room for 3 days! No trash cleaned, no new towels, no toilet...More

Thank daniel h
Reviewed 4 days ago via mobile

This is one of my go tos in downtown. The room was smaller than I’ve had in the past. The breakfast is fine. The staff at breakfast are kind and welcoming. The tv channels are a bit limited but it’s a good consistent place.

Thank Sara_sakflva
Reviewed 1 week ago via mobile

First Impressions are strong. In the hospitality industry this is widely understood and they appropriately select individuals for this “front line” role with their customers in mind. If one accepts this premise then one must also accept the fact that the Residence Inn Downtown WTC...More

3  Thank Catchatorre
Response from NickC4971, General Manager at Residence Inn New York Downtown Manhattan World Trade Center AreaResponded 5 days ago

Greetings Catchatorre, I appreciate your candid feedback, and am embarrassed to read of such a poor and unacceptable experience. While we do have some new staff members at the property, the willingness the serve others is something that is sought after in the interview process...More

Reviewed 1 week ago

Check in went smoothly. The room was fine at first glance. The comforter was yellowed and dingy looking and the fitted sheet did not fit the mattress, it kept coming off during the night. The room was only cleaned twice during our 4 nights at...More

1  Thank Beth W
Reviewed 1 week ago via mobile

Currently staying at hotel - family of five. Everything has been perfect. Such a great location- near Fulton Street Station from where you can take a wide range of lines. Staff have been incredibly helpful and friendly. Great spacious room. Everything one needs us catered...More

Thank Howard H
Response from NickC4971, General Manager at Residence Inn New York Downtown Manhattan World Trade Center AreaResponded 1 week ago

Hello Howard, Thank you for the positive feedback! We are fortunate to be located steps away from a hub like Fulton Street Station. I am thankful the team has made a favorable impression on your family and we look forward to hosting you again on...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 228 - US$ 634 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 228 - US$ 634 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Photos
Traveller (385)
Room & Suite (310)
Dining (36)
Amenities (22)
Business Centre & Event Rooms (8)
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
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Questions & Answers
Ask a question
queen_of_all_hearts4
11 September 2018|
AnswerShow all 3 answers
Response from lizzydizzy21 | Reviewed this property |
Hi just ask the front desk they will be more than happy to keep it there pick up later
1
Vote
queen_of_all_hearts4
7 September 2018|
AnswerShow all 6 answers
Response from Rickyexpress | Reviewed this property |
Like the above two answers, I will agree that it will be easy to split the bill. My advice would be to put the reservation under one name to keep it easy, and then upon arrival let the front desk clerk know how you would... More
1
Vote
Tumpa C
26 May 2018|
AnswerShow all 2 answers
Response from lizzydizzy21 | Reviewed this property |
Hi sorry did not use laundry our stay was 10days
0
Votes
Room Tips
"Insist on street view or you will get a dark, dingy view"
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"Lower floor, as the elevators can take a long time"
Read review
"The larger Maiden Lane studio/ family rooms are worth the extra $$ - our room was huge!"
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"The Maiden Lane suites are large and quite nice. High floor will help to ensure you don't hear the..."
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