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The Plaza

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2,036 Reviews from our TripAdvisor Community

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Showing 1,684: English reviews
York, United Kingdom
Reviewed 10 July 2015

It was with a certain degree of trepidation that I agreed with The Boss’ request to head to the Plaza for drinks while in NYC. Her strong argument in favour was that it is mentioned in ‘Friends’. My meagre counter-argument was the mortgage. So, after dutifully blocking my bank manager’s phone number, we set out for Central Park South, suited...

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Helpful?
Thank cjk502
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your experience in regards to your recent visit to The Palm Court and The Champagne Bar. I do apologize for the less than satisfactory service that you encountered in The Palm Court and your comments are greatly appreciated. This certainly is not an example of the level of service and...

West Mids
Reviewed 9 July 2015

My husband and I booked The Plaza for our trip to New York in June this year. It was amazing and probably the best location for discovering New York. The hotel suite was fantastic, super clean and luxurious. We didn't use the restaurants as we wanted to sample the numerous dishes on offer at the hundreds of places New York...

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Helpful?
Thank xDRWx
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear Guest, Thank you for your comments. I am thrilled to hear that you enjoyed your stay at The Plaza, and I hope to welcome you back again in the future. Warm regards, Craig Reaume, Hotel Manager

Pittsburgh, United States
Reviewed 8 July 2015

Stayed at this hotel several times in the past 5-10 years and the hotel missed the mark this time. The bathroom needed a thorough cleaning. The little things you expect from a 5 star hotel were lacking ie clock did not work, inconsistent cleaning of room, never anyone in front to help get a cab, etc. Last visit all my...

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Helpful?
1Thank Teresa C
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear Guest, Thank you for your comments and please accept my most sincere apologies for this disappointing experience. This does not demonstrate the type of stay that we aim to provide and I sincerely apologize that we failed you in this regard. I hope you will give us another chance on your next visit to New York. Please don't hesitate...

Stockholm
Reviewed 7 July 2015

Fantastic stay in classic New York hotel; the location, the room and its fantastic bath room, the friendly staff, and not to forget the Eloise shop etc which was very much appreciated by our nine years old daughter.

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Helpful?
Thank ceciliabt68
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear Guest, Thank you for visiting The Plaza. We are delighted to welcome Eloise fans to her New York City home! Warm regards, Craig Reaume, Hotel Manager

Aptos, California
Reviewed 5 July 2015

Stayed for two nights. The service from check in to check out was everything that I expected. The Champagne Bar staff was great, as was the Concierge. The Spa was also an experience not to miss. The Room Service was over the top quality. I will definitely stay here again.

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Helpful?
Thank Mark R
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear guest, Thank you for your feedback! I’m pleased to know that you enjoyed your stay here at The Plaza, specifically The Champagne Bar and In Room Dining as well as the fabulous Caudalie Spa. I hope to welcome you back again soon. Warm regards, Craig Reaume, Hotel Manager

Glasgow, United Kingdom
Reviewed 4 July 2015

This hotel was outstanding me and my partner stayed here a few years ago when my partner proposed in Central Park at the Bethesda fountain The hotel was amazing with gold taps iPad controls and breakfast in bed Amazing looking hotel Looks exactly like it did in the film This was a while ago tho September 2012

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Thank Thomas B
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your experience at The Plaza with us after all this time. We hope to welcome you back again soon, perhaps as you celebrate a wedding anniversary! Warm regards, Craig Reaume, Hotel Manager

Victoria, Canada
Reviewed 2 July 2015

Stayed at The Plaza for a week on a girl's getaway, and it was perfect. The room was great, the service was outstanding and the Plaza Food Hall located on the lower level of the hotel was the perfect place to grab a quick breakfast or lunch. It was easy to get around and highly recommend biking through Central Park,...

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Helpful?
Thank Beccam414
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear Guest, Thank you for choosing The Plaza for your weekend girls getaway. I am delighted to know that you enjoyed your time with us. I will be sure to share your comments with Melody, as I know she will be very pleased to know you enjoyed your stay. We hope to welcome you back again in the future for...

Las Vegas, Nevada
Reviewed 30 June 2015 via mobile

Wow! This hotel made our trip to ny one of A kind the level of hospitality is too notch, we upgraded to a suite and had no regret, this hotel has become my favorite and the food court downstairs is fantastic well worth the prices all around

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Helpful?
Thank savvy_turtle
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear Guest, Thank you for your comments and I am delighted to learn you enjoyed The Plaza while visiting New York City. We hope to welcome you back again soon. Warm regards, Craig Reaume, Hotel Manager

Houston, Texas
Reviewed 30 June 2015

My wife and I took our 14 year old daughter and her best friend to New York and stayed at the Plaza hotel. I am so glad that I did as the staff of this 5 star hotel went to extraordinary lengths to make our stay exceptional. From check in to check out every amenity was perfect. I will definitely...

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Helpful?
1Thank Lane H
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing your experience with us! We look forward to welcoming you and your family back to The Plaza again on your next trip to New York. Warm regards, Craig Reaume, Hotel Manager

Ajax, Canada
Reviewed 29 June 2015

I've stayed at a 5 star hotel before, but honestly this felt like a whole different experience. Room was lovely, and well decorated. Size was good, and had an interior balcony which we enjoyed every day we were there. Cleaning staff we encountered were pleasant and helpful. We took breakfast from the food court located in the basement every day...

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Helpful?
Thank Toolsy
Craig_Reaume, Hotel Manager at The Plaza, responded to this review

Dear Guest, Thank you for your feedback and I am delighted to know that you enjoyed your stay! Thank you for choosing The Plaza. Our staff will be pleased to read your comments as they work very hard each day to provide a wonderful and luxurious guest experience. Warm regards, Craig Reaume, Hotel Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 35,668 - ₹ 1,14,992 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Amex, Fairmont Hotels, Booking.com, Travelocity, Hotels.com, Odigeo and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#27 Spa Hotel in New York City
#51 Green Hotel in New York City
#97 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
26 questions
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Bedale, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I´m speaking about tea, only”
 of 5 bubbles mliporac, 26 Nov 2016 | Read review
“Excellent location just at Central park and shopping and top Restaurant near by”
 of 5 bubbles 875markusz, 9 Nov 2016 | Read review
“top floors renovated section”
 of 5 bubbles AviBanon, 3 Nov 2016 | Read review
“ask for view”
 of 5 bubbles HowardJfan, 18 Oct 2016 | Read review
“Even if you get less of a view, ask for a room facing inwards to avoid the traffic noice”
 of 5 bubbles bulgenes, 6 Oct 2016 | Read review
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