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Empire Hotel

Hotels.comUS$ 223*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 496*
US$ 223*
US$ 496*
US$ 223*
US$ 496*
US$ 223*
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Empire Hotel
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5,777 Reviews from our TripAdvisor Community

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Showing 5,172: English reviews
Portage, Michigan
Reviewed 24 August 2016

Location, Location, Location.. Couldn't pick a better place if going to the Lincoln Center for the Opera or the ballet - it is right across the street. The rooms are small as are any NYC hotel rooms, but nicely decorated and make good use of the space. The furniture was extremely comfortable and the sheets were the nicest I have...

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Helpful?
Thank 228kathleenad
kkim2016, General Manager at Empire Hotel, responded to this review

Dear 228kathleenad, Thank you so much for taking the time to write us such a positive 5 star review! We are extremely proud of our location, room comfort and our employees who are dedicated to excellence and hospitality. They really care about our guests. We hope to see you again at The Empire one day in the near future! Kevin-GM...

Bristol, United Kingdom
Reviewed 24 August 2016 via mobile

Gone are the days that Chuck Bass would have been proud to own the hotel, paying over $1,400 for 7 nights is expensive but New York always is, my issue came from the room. I do not expect to spend that sort of money and have to straddle the toilet in order to enter the bathroom! Neither do I expect...

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Helpful?
Thank Alex W
kkim2016, General Manager at Empire Hotel, responded to this review

Dear Alex W, Thank you for taking the time to write us a review. I’m disappointed you were not happy with your experience at our hotel, particularly our staff, but your honest feedback is taken very seriously and helps us in our search to find ways to improve our guest experience. We have shared your comments with several departments. We...

Seattle
Reviewed 23 August 2016

For the (fairly reasonable) price, I could tolerate a few of these things, but together they added up to a disappointing experience: Cramped guest room and bathroom; view of rusty mechanical equipment in a deep pit between buildings; mind-numbingly noisy air unit in the room; wifi charges except in lobby and a couple of other places; $31 (including mandatory tip)...

Review collected in partnership with this hotel
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Helpful?
Thank peterbM7377SB
kkim2016, General Manager at Empire Hotel, responded to this review

Dear peterbM7377SB, Thank you for taking the time to write us a review. Your honest feedback is taken very seriously and helps us in our search to find ways to improve our guest experience. We hope to see you again at The Empire one day in the near future. Please reach out to me directly for any future bookings, so...

Sheffield, United Kingdom
Reviewed 23 August 2016 via mobile

Spot of for walkers and people in couples. Not really a child friendly hotel. We didnt eat there as we found the prices were too high and we could eat on a budget around various locations in NY for a more well rounded experience. And not at all far for this! On arrival rooms were ready in time as stated...

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Helpful?
Thank rlk202
kkim2016, General Manager at Empire Hotel, responded to this review

Dear rlk202 Thank you for taking the time to write us such a positive review! I sincerely apologize for the disappointing service of that one staff member, but am pleased the rest of our team treated you well. Your honest feedback is taken very seriously and helps us in our search to find ways to improve our guest experience. We...

Nottingham
Reviewed 23 August 2016

My wife and I stayed here for 4 nights, from 7th August 2016. The room we were given was 210 on the second floor. We noticed the aircon was noisy as soon as we entered the room, to which we turned off, only to be replaced by an droaning type noise. We then drew the blinds, to be confronted with...

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Helpful?
1Thank Mark H
kkim2016, General Manager at Empire Hotel, responded to this review

Dear Mark H, Thank you so much for taking the time to write us such a positive review! I'm so pleased we were able to resolve your initial concern regarding your room. I will be sure to share your encouraging words with our staff. We look forward to seeing you again at The Empire one day in the near future....

Wilmington
Reviewed 23 August 2016

Poor check in service, I ordered tickets to take my mom and son to a show at 3:00pm. We arrived to the hotel at 1:00 and was told there would be a room ready by 2:00 for us, at 2:00 the rude lady at the check in desk said we couldnt check in until 3:00... Which I find hard to...

Review collected in partnership with this hotel
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Helpful?
Thank W836SJjennifers
kkim2016, General Manager at Empire Hotel, responded to this review

Dear W836SJjennifers, Thank you for taking the time to write us a review. I sincerely apologize for the disappointing guest service you received. Your honest feedback is taken very seriously and helps us in our search to find ways to improve our guest experience. We have spoke with our front desk staff about your comments. Please reach out to me...

Piove di Sacco, Italy
Reviewed 23 August 2016

We stayed at the Empire Hotel for 6 nights, from August 13 to August 19, 2016. It is really easy to reach as it is located just between two subway stations: Columbus Circle and Lincoln Center on the 66th. No need to walk a lot or climb too many stairs with luggage. Our vacation in NYC started with some good...

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Helpful?
Thank Foscooo
kkim2016, General Manager at Empire Hotel, responded to this review

Dear Foscooo, Thank you so much for taking the time to write us such a detailed and positive 5 star review! Thanks for the TWO THUMBS UP!!! I'm thrilled you loved our location and your room. And we are extremely proud of our employees who are dedicated to excellence in hospitality. They really care about our guests. I will be...

New York
Reviewed 22 August 2016 via mobile

Rooftop Lounge experience, this past Friday night on August 19th. We were waited on a charming man from Osrael who said he was working as an intern in accounting. He helped the bartender that evening and answered our every request! We asked for Frank Sinatra music and he put the CD on right away, so we could do the the...

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Helpful?
Thank Kimberly P
kkim2016, General Manager at Empire Hotel, responded to this review

Dear Ms.Page, Amazing! Thank you so much for taking the time to write us a 5 star review! Sounds like it was a wonderful night. We are extremely proud of our employees who are dedicated to excellence in hospitality. They really care about our guests. I will be sure to share your encouraging words with Mr. Abramson. We hope to...

Scotland, United Kingdom
Reviewed 22 August 2016 via mobile

Visited this hotel for big family holiday ❤️ we up graded our rooms to premier & the views were worth it. The hotel was in a perfect location very central & close to most essential landmarks. Staff were very nice. Hotel was clean. Little sad the pool was closed but it was March! My brother got engaged & the hotel...

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Helpful?
Thank Laurie B
kkim2016, General Manager at Empire Hotel, responded to this review

Dear Laurie B, Thank you so much for taking the time to write us such a positive 5 star review! I am thrilled you were happy with our rooms and service. We are extremely proud of our employees who are dedicated to excellence and hospitality. They really care about our guests. I will be sure to share your encouraging words...

Vigevano, Italy
Reviewed 22 August 2016

The position of the hotel is really good, the staff is very kind, the hotel is clean and chic.. and finally.. a really dream the roof top! The concierge, especially Mr. Pasquale, helped us everyday also for transport and advices!

Review collected in partnership with this hotel
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Helpful?
Thank 669luisat
kkim2016, General Manager at Empire Hotel, responded to this review

Dear 669luisat, Thank you for taking the time to write us such a positive review! I will be sure to share your encouraging words with our staff, especially Pasquale! He is one of our best and certainly dedicated to caring for our guests. I am so pleased you decided to spend your honeymoon with us! We hope to see you...

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04/06/2017 05/06/2017
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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ed's Chowder House
Ed's Chowder House
Cuisines: American, Seafood, Soups
The Empire Hotel Rooftop
The Empire Hotel Rooftop
Cuisines: Bar, American
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023-7029
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: ₹ 11,959 - ₹ 27,796 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Hotel 4*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Orbitz, Cheap Tickets, Hotwire, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HotelsClick so you can book your Empire Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#190 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Empire Hotel staff and other travellers.
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Questions? Get answers from Empire Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for outwardly facing rooms to get better views and natural light.”
jonathangE4356UR, 21 May 2017 | Read review
“high floor, facing north.”
peakaysee, 16 May 2017 | Read review
“Room 520 has superb views”
Daddstein, 2 May 2017 | Read review
“The view looking out to Lincoln Square is a great one!”
Lisa041700, 27 Apr 2017 | Read review
“We chose courtyard room, darker but quieter”
Peter_in_Northfield, 24 Apr 2017 | Read review
5 of 5
Hotels.com
US$ 223* /night
View Deal
Expedia.comUS$ 223
Booking.comUS$ 223
AMOMAUS$ 496
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*Disclaimer
Prices are for 1 room, 2 adults
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