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Empire Hotel

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5,137 Reviews from our TripAdvisor Community

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Showing 4,595: English reviews
Reviewed yesterday NEW

Great Location serves for an Ideal stay in NYC, easy to get to everything. Nice Clean room. All amenities were available.Very comfortable and Quiet!! Front desk staff - very kind, helpful and available if necessary. Wished I had stayed a little longer.We loved it!!!!

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Helpful?
Thank Cheryl D
Chicago, Illinois
Reviewed yesterday NEW

The hotel location is great. But check-in and concierge are very inefficient. Guests can cut queues. Nothing works as expected. Blinds not working. Very noisy room. Most hotel staff are great, but some are unfriendly. One of the worst hotels, if not the worst, that I have ever stayed anywhere in the US.

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Helpful?
Thank 640guest
Birmingham, United Kingdom
Reviewed 2 days ago NEW

Walked in, the bar had a good DJ on the check staff was lovely and the room was exactly like the images online. The roof top bar is great and the location is perfect for getting about the city. Would definitely return to the hotel.

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Helpful?
Thank RJWood22
Parker, Colorado
Reviewed 2 days ago NEW

300+ for room and they add on wifi. Insulting. And no in room coffee available the entire three day stay. Ok - but better value available elsewhere. Good location. Lots to do - close to Central Park. Look elsewhere in area.

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Helpful?
Thank mikekQ2770IR
Miami, Florida
Reviewed 2 days ago NEW

I'm a NYC resident and decided to do a staycation and had such a great experience here. Everyone was friendly, we had great views and a really fun time. We worked with someone on their team to set it up - Jose Galeano - and he was very quick and polite. Would highly recommend.

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Helpful?
Thank lissettecalv
kkim2016, General Manager at Empire Hotel, responded to this review

lissettecalv Thank you so very much for sharing your story with us with regard to your recent stay at the Empire Hotel. We are very thankful that we have become part of your personal choice and that strive for instinctive service. We truly look forward to seeing you in the near future.... Safe Travels General Manager Empire Hotel.

Land O Lakes, Florida
Reviewed 2 days ago NEW

This is my 4th stay at The Empire, and it's always a delight. Most of my stays have been for business, and you just can't beat the location. Everything we need is in walking distance - what a breeze! The staff is always pleasant and the rooms comfortable. If you need to be in Midtown/Columbus Circle, I would highly recommend...

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Helpful?
Thank ChattyGirl23
kkim2016, General Manager at Empire Hotel, responded to this review

chattygirl23 Thank you so very much for sharing your story with us with regard to your recent stay at the Empire Hotel. We are very thankful that we have become part of your personal choice and that strive for instinctive service. We truly look forward to seeing you in the near future.... Safe Travels General Manager Empire Hotel.

Reviewed 2 days ago NEW

Very clean, nice luxury hotel. One of the finest hotels in Manhattan NY. Great stay and hotel staff was excellent from the concierge to managers. The Empire Hotel is conveniently located near public transportation, coffee shops,restaurants and etc.

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Helpful?
Thank AB R
kkim2016, General Manager at Empire Hotel, responded to this review

AB R Thank you so very much for sharing your story with us with regard to your recent stay at the Empire Hotel. We are very thankful that we have become part of your personal choice and that strive for instinctive service. We truly look forward to seeing you in the near future.... Safe Travels General Manager Empire Hotel.

Aberdeen, United Kingdom
Reviewed 2 days ago NEW

Overall the hotel Empire was excellent, the décor is magnificent, staff very friendly and helpful. The doormen were so pleasant day and night. The room was lovely, bed comfy and bar was very comfortable. Only downfall of the hotel is that there is no free wifi, you have to pay for a package which in this day and age I...

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Helpful?
Thank X5144QZclaireg
kkim2016, General Manager at Empire Hotel, responded to this review

X5144QZclaireg Thank you so very much for sharing your story with us with regard to your recent stay at the Empire Hotel. We are very thankful that we have become part of your personal choice and that strive for instinctive service. We truly look forward to seeing you in the near future....we will continue to evaluate our amenities such as...

New York City, New York
Reviewed 3 days ago NEWvia mobile

Very professional service. A special mention goes to Aneta and Pasquale who gave me the kindest and nicest welcome after a long flight. Very comfortable room with all you need; silent and warm: I stayed very well here! Nice NY view from my window, because the location is okay!

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Helpful?
Thank AntoStar
kkim2016, General Manager at Empire Hotel, responded to this review

Anto Star Thank you so very much for sharing your story with us with regard to your recent stay at the Empire Hotel. We are very thankful that we have become part of your personal choice and that strive for instinctive service. We truly look forward to seeing you in the near future....especially after a long journey. Safe Travels General...

Canberra, Australia
Reviewed 3 days ago NEW

The hotel itself is beautiful and in a great location, however filled with staff that you are just a name and number to - they have no interest in actually helping or making you feel welcome. Also, room not ready at guaranteed check in time, with no late check out or upgrade to make up for this. Essentially, paying for...

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Helpful?
Thank 493karinv
kkim2016, General Manager at Empire Hotel, responded to this review

493karinv Thank you very much for sharing your story. It is very disappointing that we were unable to meet your expectations. We strive for personalized instinctive service however it seems we have failed to

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ed's Chowder House
Ed's Chowder House
Cuisines: American, Seafood, Soups
The Empire Hotel Rooftop
The Empire Hotel Rooftop
Cuisines: American, Bar
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: ₹ 9,475 - ₹ 34,788 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Hotel 4*
Number of rooms: 426
Reservation Options:
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Hotel Style:
#198 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Empire Hotel staff and other travellers.
83 questions
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Questions? Get answers from Empire Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When booking ask the staff for their advice normally that works”
 of 5 bubbles cheryldG8207XQ, 9 Dec 2016 | Read review
“All rooms are great , I have stayed in several different rooms from smaller to larger.”
 of 5 bubbles 730abr, 8 Dec 2016 | Read review
“Rooms with a view tend to be noisier due to the street noise. Standard rooms don't have a view, but they are quieter.”
 of 5 bubbles 2217SLP, 28 Nov 2016 | Read review
“The higher the better, but third floor was pretty quiet with windows closed.”
 of 5 bubbles brianhB6566ZZ, 27 Nov 2016 | Read review
“Find another notel”
 of 5 bubbles RogerK463, 25 Nov 2016 | Read review
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