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Holiday Inn Express New York City - Chelsea

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1,880 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New York City - Chelsea
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Showing 1,331: English reviews
McLean, Virginia
Reviewed 23 August 2012

stayed here for a work trip..only 3 short easy to walk blocks from penn station... the rooms are basic, but its very clean, nice & friendly front desk staff, complimentary breakfast & free wifi, all u really need. I stayed on the 11th floor on the back of the hotel and did not encounter any noise at all, slept like...

Thank JoleneBrussels
Port of Spain, Trinidad
Reviewed 20 August 2012

As we live in the Caribbean going back from Europe we always stop to New York! We love New York. After an excellent experience in the Holiday Inn in Verona Italy, we decided to book in New York at the Holiday Inn Madison Square garden. Well our room for 3 was so small that our luggage could not fit in...

1Thank bananaplant
Montreal, Canada
Reviewed 19 August 2012

We travel to New York City at least twice a year. We would not stay here again.On a positive note the front desk was very helpful. They held our luggage till 3 pm even though we had checked out at 12 noon. Make sure you get there in plenty of time for breakfast, we missed both mornings.

Thank Tina I
IHGCare, Guest Relations Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear Tina I, Thank you for taking the time to complete a review on your stay. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. On the other hand, I am sorry we were not able to exceed or at least be...

Colchester, United Kingdom
Reviewed 19 August 2012

My husband and I arrived in New York City exhausted after more than 25 hours of flying and airports. By the time we got to Madison Square Garden subway station it was after 10pm. We were pleased, surprised and relieved by just how close we were to our hotel! So.. access to public transport - fantastic. Check-in - very sooth...

1Thank melissarosenz
Melbourne, Australia
Reviewed 19 August 2012

The main reason I booked this hotel was that it was on the cheaper end of the scale and reviews seemed okay. I was really happy when we arrived at the hotel and found how great the location was! 1 mile to Time Square and about 1.5 miles to central park. The room was great, not huge, but tidy and...

Thank AbbsG
Reviewed 18 August 2012

We stayed here for 6 nights on a sightseeing trip in NYC. We were pretty happy with our choice of hotel as firstly, they arranged transfers to and from the airport for a good price. Also, it was so close to Macy's and had good transport links. The reception staff were helpful, sorting a map for us and explaining about...

Thank Claire W
Hammonton, New Jersey
Reviewed 18 August 2012

My friend & I stayed here in March 2011. It was her first trip to NYC and she was a bit reluctant. I assured her we would be in the heart of everywhere we wanted to go within walking distance to it all, (Macy's, Broadway, Times Square) and to Penn Station. We were there for a show and were leaving...

2Thank spotmomma
Reviewed 10 August 2012

We just recently stayed one night at this hotel. Checked in around noon, and they held our luggage for us until our room was ready. Came back at 4ish, checked in, and was ready to shower and get ready for the evening. The water was turned OFF at the hotel. We waited about an hour and fortunately the water was...

1Thank Djam4
Reviewed 7 August 2012

Very well located. Not a lot of space in the rooms, but two queen beds are larger enough for four adults for a short stay. Very clean, Breakfast is fine with waffles, pastry, etc..jessica (from lobby)was really very helpful as my niece was sick during the night. She helped for calling a doctor, and talk with him for me and...

2Thank lucho74
Hudson, Ohio
Reviewed 5 August 2012

If you’re staying at a Holiday Inn Express in NYC your doing so to save money. With that in mind you have to expect to do without the amenities you get at places costing 2X the price. The rooms are small but comfortable and clean. Staying in the summer is a challenge in the breakfast with all the tourists acting...

1Thank nongagkram
Management29, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear nongagkram, Thank you for reviewing our Holiday Inn Express, we're glad to learn that your time with us was enjoyed. We hope that your future travels guides you our way and you get to enjoy our great city once more, and we also look forward to being your hotel of choice. Thank you again for the review, safe travels.

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Staying in Chelsea

Neighbourhood Profile
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Thank you for choosing the Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 

Additional Information about Holiday Inn Express New York City - Chelsea

Address: 232 West 29th Street, New York City, NY 10001-5201 (Formerly Holiday Inn Express NYC Madison Square Garden)
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: ₹ 9,436 - ₹ 29,184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City - Chelsea 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Hotel Style:
#63 Green Hotel in New York City
#148 Business Hotel in New York City
#183 Romantic Hotel in New York City
#196 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City - Chelsea staff and other travellers.
33 questions
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Questions? Get answers from Holiday Inn Express New York City - Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 8th floor so there was very little street noise.”
 of 5 bubbles sleepingdogsfla, 7 Dec 2016 | Read review
“We had a room on the top (15th) floor, hall end - very quiet.”
 of 5 bubbles ckca98, 30 Nov 2016 | Read review
“Ask for higher floor - money helps to get it! - to get a quiet room”
 of 5 bubbles Traveller007Finland, 26 Nov 2016 | Read review
“Ask for up past the eighth and at the back.”
 of 5 bubbles ThomoLiverpool, 8 Nov 2016 | Read review
“Ask for a room at the rear,very quiet.”
 of 5 bubbles SydneyBambam, 25 Oct 2016 | Read review
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