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The London NYC

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3,326 Reviews from our TripAdvisor Community

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Showing 3,063: English reviews
Laguna Beach, California
Reviewed 4 weeks ago

This was my second stay at The London NYC and I continue to be impressed by the service and accommodations. The location is phenomenal! It is so easy to walk to Central Park, Times Square, Rockefeller Center and all of the theaters. It is now my home away from home!

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Helpful?
Thank pmroy5
Management response:

Dear pmroy5, Thank you for taking the time to share this great feedback. We look forward to welcoming you back to The London NYC on your next trip to New York! Sincerely, Allen Kramme

A TripAdvisor Member
Level Contributor
57 reviews
20 hotel reviews
22 helpful votes
Reviewed 4 weeks ago via mobile

My family & I recently 2 nights here and was probably some of the worst most arrogant service I think I've experienced in a long time. The room we rented was a suite we stayed in had a lovely view of nothing and the room was totally dated. All this for 450$ per night. I guess the ultimate was when...

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7Thank A TripAdvisor Member
Reviewed 22 February 2017 via mobile

The front desk was amazing. Very helpful with any questions and greeted us with a smile every time. Awesome hosts. Rooms were very spacious and the showers were great. I would definitely stay again. Very close to Times Square and it does have a few bars and restaurants next door for a night cap or a quick bite.

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Helpful?
Thank Raj S
Management response:

Dear Raj S, On behalf of the team at The London NYC, I thank you for such a great review! Your feedback is sincerely appreciated and I am thrilled that we were able to leave a lasting impression! I truly look forward to welcoming you back to The London NYC when you are next in New York City. Sincerely, Allen...

Boca Raton, Florida
Reviewed 17 February 2017

Was there on business. The room was VERY sacious (not like some of the trendy hotel rooms that are a bit larger than a closet. The room was spotlessly clean and the bed very comfortable. Internet was free. I had a bite to eat at the bar and Daniel the bar tender was great. Made me feel like a regular...

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1Thank Lou S
Philadelphia, Pennsylvania
Reviewed 16 February 2017

I have stayed at The London many times. From the moment you walk into the lobby, people are there to greet and help you. Love the large rooms and living area. The bathrooms are very pretty and I love being in a suite for the price of a regular room. I had room service and the breakfast eggs were yummy.

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1Thank Tracy G
Snoqualmie, Washington
Reviewed 13 February 2017

This is an elegant hotel- very well located in the theater district. Very good concierge and efficient ( but not so friendly) people at the desk. The rooms are suites- spacious- but very modern and I found it kind of cold in atmosphere. Nice big shower- but I miss tubs for soaking away the day's demands- . Also hard to...

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Thank couplessPS
London
Reviewed 13 February 2017

This hotel was ok, we requested a suite with a king and a single, had to ask twice before the single got to us. Had to re-ask for extra pillows! No tea making facilities but house keeping brought one up. The maid though, thought it was too much to wash a cup and left it for 4 days - I...

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1Thank HappyMeLondon
New Jersey
Reviewed 13 February 2017

Conveniently located to the fabulous shops of Fifth Avenue, walking distance to the Broadway shows, and close to the trains. The rooms are spacious enough meaning when you open the door there are more rooms then the one you're walking into. My only complaint about the room is there is just one sink in the bathroom (the death of a...

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1Thank NancyCarolLifton1995
Saint Louis, Missouri
Reviewed 11 February 2017

We had excellent service from the time we arrived to the time we left. We had an older teen so we opted for the two bedroom suite. It wasn't much more than a standard suite. The location was great easy walks to numerous places of interest. The concierge was great explaining the different ours and always giving great directions. The...

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Helpful?
Thank Jim G
Management response:

Dear Jim G, Thank you for taking the time to share this great feedback. We are very pleased to know you had such an excellent experience. We look forward to welcoming you back to The London NYC on your next trip to New York! Sincerely, Allen Kramme

New York City, New York
Reviewed 11 February 2017

We worked with The London to reserve a substantial block of rooms for guests coming from England and the states to attend my daughter's wedding in NYC. They were outstanding to work with, cordial and most accommodating The rooms were priced below the average for a smaller space in NYC, and the service was over the top great! The staff...

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1Thank griselkaplan
Management response:

Dear griselkaplan, On behalf of the team at The London NYC, I thank you for such a great review! Your feedback is sincerely appreciated and I am thrilled that we were able to leave a lasting impression! I truly look forward to welcoming you back to The London NYC when you are next in New York City. Sincerely, Allen Kramme

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 

Additional Information about The London NYC

Address: 151 West 54th Street, New York City, NY 10019-5302
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 21,382 - ₹ 48,501 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Reservation Options:
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel
Hotel Style:
#49 Romantic Hotel in New York City
#75 Family Hotel in New York City
#80 Business Hotel in New York City
#110 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The London NYC staff and other travellers.
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Questions? Get answers from The London NYC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side above the 11th floor have a small Central Park view!”
 of 5 bubbles SarahDef, 27 Mar 2017 | Read review
“Higher floors have nice views. But, you pay for what you see.”
 of 5 bubbles DR_MGAV, 26 Mar 2017 | Read review
“Upgrade to a high floor for the best views.”
 of 5 bubbles 310amyh, 18 Mar 2017 | Read review
“you will still need ear plugs the lower the floor your on as NYC is a city that never sleeps and that includes the Motor horns”
 of 5 bubbles lindam887, 18 Mar 2017 | Read review
“its a great place to stay - you can walk everywhere”
 of 5 bubbles NPLV1, 15 Mar 2017 | Read review
5 of 5