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Hotel Mela

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3,779 Reviews from our TripAdvisor Community

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Showing 2,874: English reviews
Reviewed yesterday NEWvia mobile

From 2009 until now, it lacks maintenance and the service decreased in terms of quality. I feel very disappointed. The location is great. The rooms are old and outdated. It's way to expensive for the conditions and service.

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Helpful?
Thank Carlos D
Meshoppen, Pennsylvania
Reviewed 2 days ago NEW

My 6 year old daughter and I checked into the Mela Suite at the hotel on December 23, 2017 and intended to stay until the 26th. Since we spend Christmas in the city we come with a lot of baggage. On the morning of December 24 I received a phone call that my father had a heart attack. I advised...

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Helpful?
1Thank karenmcmicken
nvashishta, Front Office Manager at Hotel Mela, responded to this review

Dear Ms. Mcmicken, thank you so much for taking the time to write such a heartfelt review. First and foremost, our entire team would like to offer our condolences for your loss, I can only imagine what it must have been like receiving those calls. We are very sorry that you your daughter had to experience such a tragedy, especially...

Singapore, Singapore
Reviewed 2 days ago NEW

Needless to say, the location is totally perfect. Just walk out 1 street away and there you are standing right infront of times square. Great for those who just wanna shop around times square and its walkable distance to most of the places nearby. Receptionist was friendly and nice. However, the room was slightly disappointed as it is a bit...

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Helpful?
1Thank PEili K
Tiffany C, Front Office Manager at Hotel Mela, responded to this review

Hello, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope and trust that your future travel plans to NYC...

Sarasota, Florida
Reviewed 3 days ago NEWvia mobile

The rooms themselves are nothing special (pretty small but expected) but the location is about as good as you can get it. The bed was comfortable, bathroom clean and thats all I really care about. If you plan on spending all day in the hotel this probably isnt for you. Bottom line is the price is extremely reasonable for a...

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Helpful?
1Thank shealeary
nvashishta, Front Office Manager at Hotel Mela, responded to this review

Hello, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We are very pleased that you found the cleanliness was up...

Tampa, Florida
Reviewed 4 days ago NEW

Lovely hotel. Fantastic location - one half block to Times Square, surrounded by restaurants and theaters. Everything in the room was clean and fresh. Being NYC, it was not large, but it had every single thing we needed. The staff was helpful. Thanks for the big delicious apple!

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Helpful?
2Thank spot295
nvashishta, Front Office Manager at Hotel Mela, responded to this review

Hello, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We are very pleased that you found our staff to be...

Rio de Janeiro, RJ
Reviewed 1 week ago

This small hotel has a perfect location, steps away from Times Square. Our room iwas very small, and so was the bathroom. It is very clean and quiet, if you don't plan on staying a lot inside your room it's ok. We choose this hotel because of its location and we were not disappointed. It's an overall ok hotel, no...

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Helpful?
1Thank Lu_Rio
John S, General Manager at Hotel Mela, responded to this review

Hello Lu_Rio, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope and trust that your future travel plans to...

Oceanside, California
Reviewed 1 week ago via mobile

Against better judgment, we booked a 5 night stay here rather than our usual spot up in midtown. First off, the staff members (mainly the front desk) that we dealt with were completely rude. The "gentleman" that checked us in has NO business being in customer service as he was one of the rudest people I've ever come across. The...

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Helpful?
1Thank Corinne H
John S, General Manager at Hotel Mela, responded to this review

Hello Corinne H, Please accept our sincere apology for managing to fall far below meeting your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. Rudeness at our reception desk is traditionally not feedback we receive. This being said, we truly apologize for the manner in which...

Geelong, Australia
Reviewed 1 week ago via mobile

Stayed here over Christmas, holidaying from Australia. Could not find a hotel closer to Times Sq, great spot. After being put in a room on level 11, found out the wi fi didn't work (this usually wouldn't be an issue but they do charge you $27/day for wi fi and gym use even if you don't want it).The issue was...

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Helpful?
1Thank srjohnno
John S, General Manager at Hotel Mela, responded to this review

Hello srjohnno, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We're very glad to hear that we managed to reassign...

Sidney, Ohio
Reviewed 1 week ago

Location could not be better for Time Square and Broadway. Steps from the subway and just a half a (long) block of time square. Just far enough away to keep it reasonably quiet. Good personalized service

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Helpful?
Thank frs2778
John S, General Manager at Hotel Mela, responded to this review

Hello frs2778, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We do hope and trust this experience makes you a loyal guest of Hotel Mela whenever your travels...

Lake Grove, New York
Reviewed 1 week ago via mobile

We have stayed at the Mela many times and continue to return. The rooms are well appointed and beds are very comfortable. Location is ideal for midtown, Broadway shows and restaurants. The staff is extremely helpful and always accomodating. Very often their deals include breakfast at the charming Saju Bistro next door. Always an excellent value and a wonderful experience!

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Helpful?
Thank Mary Lou C
John S, General Manager at Hotel Mela, responded to this review

Hello Mary Lou C, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We do hope and trust this experience makes you a loyal guest of Hotel Mela whenever...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Mela

Address: 120 West 44th St, New York City, NY 10036-4050
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 9,395 - ₹ 27,029 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mela 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Mela Hotel New York City
Hotel Mela New York
Hotel Style:
#106 Family Hotel in New York City
#162 Luxury Hotel in New York City
#167 Business Hotel in New York City
#170 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mela staff and other travellers.
74 questions
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Questions? Get answers from Hotel Mela staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing 44th will have best view”
 of 5 bubbles frs2778, 9 Jan 2017 | Read review
“Try to get a room away from the street.”
 of 5 bubbles mpdale, 31 Dec 2016 | Read review
“Very accessable and close to all the major sites.”
 of 5 bubbles 994brettp, 24 Dec 2016 | Read review
“Ensure you ask for a king suite, on an higher floor.”
 of 5 bubbles saracN5246EY, 23 Dec 2016 | Read review
“Ask for an upper floor to avoid street noise.”
 of 5 bubbles kcs212, 16 Dec 2016 | Read review
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