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Courtyard New York Manhattan/Upper East Side

915 reviews
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Traveller (106)
Room & Suite (184)
Pool & Beach (12)
Overview
  • Excellent31%
  • Very good45%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“sinai hospital”(17 reviews)
“front desk”(97 reviews)
Free Wifi
Parking
Indoor pool
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
3.5 Star Hotel
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (915)Write a Review
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All reviewssinai hospitalcourtyard marriottfront desknew yorknice hotelcentral parkfridge and microwaveminute walkfew blocksrooms were cleanfree coffeesubway stationby nyc standardsking bedaround the cornernyc hotelstreet noise
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21 - 25 of 812 reviews
Reviewed 12 November 2017

If you are visiting on the upper east side of Manhattan, this is a fine place to stay. The rooms are nice, the staff is helpful. My only wish is that thenluggage storage area were guarded. If you want more security, you have to pay...More

Review collected in partnership with this hotel
Thank Houston_TxSue
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 13 November 2017

Thanks for the excellent review, Houston_TxSue! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our comfortable rooms and wonderful staff . That's what we like to see!...More

Reviewed 11 November 2017

I have come to expect that Courtyards have the Bistro where I can get a beer and food without leaving the hotel. They will order in for you. The neighborhood in NYC was OK. Tenements across the street. The local hole in the wall dining...More

Review collected in partnership with this hotel
Thank IR8D8R
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 12 November 2017

Dear Guest, thank you for the feedback. While it's great you enjoyed your time with us, we regret that our services didn't exceed your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward....More

Reviewed 11 November 2017

If staying on the upper east side of Manhattan, this is a good location. I easily walked to Central Park and found great restaurants along the way. The Courtyard was quiet, clean and provided coffee in the lobby in the morning. Friendly staff as well!More

Review collected in partnership with this hotel
Thank Z1571BZelizabethl
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 12 November 2017

Thank you for the stellar review, Z1571BZelizabethl! We're delighted your time with us was so wonderful and that our staff could help make your experience so positive l! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor...More

Reviewed 11 November 2017

I have never been anywhere where the front desk folks were so rude and unwilling to help. I was at the Courtyard to teach a class. I didn't know where the classroom was located. The front desk when asked said she didn't know. A housekeeper...More

Review collected in partnership with this hotel
Thank Margaret M
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 12 November 2017

Thank you for sharing your feedback, Margaret. We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will...More

Reviewed 11 November 2017

Mother had surgery at Mount Sinai. Had to stay for several days. Reasonably priced for a city hotel. Pleasant staff. No frills. No restaurant on site, but nearby restaurants deliver. They do have a convenience area by front desk for snacks, drinks, and microwaved food....More

Review collected in partnership with this hotel
Thank Anthony D
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 12 November 2017

Thank you for sharing your feedback, Anthony! We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$ 131 - US$ 336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#182 Business Hotel in New York City
#236 Romantic Hotel in New York City
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 131 - US$ 336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#182 Business Hotel in New York City
#236 Romantic Hotel in New York City
Room types
Non-Smoking Rooms, Suites
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Traveller (106)
Room & Suite (184)
Pool & Beach (12)
Dining (1)
Hotel & Grounds (133)
Bathroom (7)
Business Centre & Event Rooms (2)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
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ldeboalt
27 July 2017|
AnswerShow all 9 answers
Response from Linda M | Reviewed this property |
We have an SUV, it was $65.00 per night
1
Vote
11 March 2017|
AnswerShow all 6 answers
Response from Aruni-writes K | Reviewed this property |
There is no shortage of places to eat in NYC. For take away I walk to Milano Deli on 3rd Avenue and when you walk you will see so many restaurants on 3rd Avenue towards 86th. The famous Russ & Daughters has opened a café on... More
0
Votes
Okielady32
11 January 2017|
AnswerShow all 14 answers
Response from Brad A | Reviewed this property |
I would use Google Maps to figure it out. You could probably use Uber, taxi or find where the Subway is and take it.
0
Votes
Room Tips
"Corner rooms are larger and quieter (far from elevator noise)."
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"corner room are a little roomier"
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"Room was nice. Slow elevators."
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"Carpet unpleasant, room a little battered but bed super comfy. Microwave in room."
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