We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Towers at Lotte New York Palace

Share
Traveller (579)
Room & Suite (482)
Dining (78)
Overview
Visit hotel website
455 Madison Avenue, New York City, NY 10022-6845 See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
5 Star accommodation
Additional information
Visit hotel website
Offers from The Towers at Lotte New York Palace
Hotel packages
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
16 Dec17 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$ 749.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all New York City hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "62cf7b3e0f914a238f53f8adf899ae58", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":4702789,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109264521],"additionalContentIds":[],"pollCount":0,"checkin":{"day":16,"month":12,"year":2018},"checkout":{"day":17,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":749,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"62cf7b3e0f914a238f53f8adf899ae58","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":749,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":749,"highestMetaPriceDisplay":-1,"hotelName":"The Towers at Lotte New York Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYyY2Y3YjNlMGY5MTRhMjM4ZjUzZjhhZGY4OTlhZTU4IiwiQUlLIjoiYTM5OWI0ZTE1ZmFmNDM1YTkwODcyOGQxNTA0YzExZGUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "16/12/2018", "checkOut": "17/12/2018", "lowestPrice": "US$ 749", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109264521":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,476)
Filter reviews
1,361 results
Traveller rating
1,179
121
40
13
8
Traveller type
Time of year
LanguageEnglish
More languages
1,179
121
40
13
8
Show reviews that mention
All reviews patrick's cathedral pomme palais anna marie corner suite new york trouble's trust tower rooms rockefeller center the main hotel st patrick room service executive suite guest experience madison avenue beautiful room four seasons favorite hotel
FilterEnglish
Updating list...
1 - 5 of 1,361 reviews
Reviewed today

I just love this hotel. I have been staying here whenever work takes me to NYC for nearly 15 years and it never disappoints. The rooms in the Towers are luxurious, comfortable and clean. The staff are fabulous and the service, excellent. As an example,...More

Review collected in partnership with this hotel
Thank Bullfwrog
Reviewed yesterday

Coming to the towers at lotte palace is like being welcomed by family. The doorman, bell staff, housekeeping and guest services all made us feel so comfortable. We took a red eye in for a funeral and Anna Marie at the front desk made sure...More

Review collected in partnership with this hotel
Thank Global04725482376
Reviewed 3 days ago

Stayed with another couple at Lotte New York Palace for a long weekend.... delightfully surprised when we were upgraded to the tri-level suite. After living in the aftermath of Hurricane Michael in Georgia the last few weeks, we were truly staying in luxury. The rooftop...More

Review collected in partnership with this hotel
Thank jenngarland
Reviewed 3 days ago

Everyone was so professional and nice. Great location, comfortable bed, clean. I would definitely recommend this hotel. We arrived early and as soon as they had a room they let us check in. Beautiful view !More

Review collected in partnership with this hotel
Thank Guide22100883395
Response from nypalace, General Manager at The Towers at Lotte New York PalaceResponded 2 days ago

Dear Guide22100883395, Thank you for your kind review of The Towers at Lotte New York Palace. I am so pleased to hear that you found our location to be so convenient within New York City and that you enjoyed the beautiful views from your guestroom....More

Reviewed 3 days ago

Great stay, great service. Mike Murray the doorman makes my day everytime I stay there. He remembers my face everytime I check in and asks me about my family that he met once. He is amazing, and makes us all feel special.More

Review collected in partnership with this hotel
Thank GrandTour67658788040
Response from nypalace, General Manager at The Towers at Lotte New York PalaceResponded 2 days ago

Dear GrandTour67658788040, Thank you for sharing your kind review. I am so delighted to hear that our staff was so welcoming to you and your family and that they made you feel so special. Thank you for mentioning Mike. He is certainly a fantastic member...More

View more reviews
About
Description
With just 176 rooms and suites, The Towers at Lotte New York Palace occupy Lotte New York Palace's top 14 floors. Housing the hotel's most distinctive suites and the city's most spacious guest rooms, the Towers More at Lotte New York Palace offer newly re-styled accommodations with breathtaking skyline views and unrivaled service. Towers guests enjoy luxurious amenities including butler service, an exclusive private lobby and dedicated concierge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Restaurant
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
176
Price range
US$ 475 - US$ 1,549 (Based on Average Rates for a Standard Room)
Formerly known as
The Towers at The New York Palace
Location
United States > New York > New York City > Midtown / Manhattan
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
176
Price range
US$ 475 - US$ 1,549 (Based on Average Rates for a Standard Room)
Formerly known as
The Towers at The New York Palace
Location
United States > New York > New York City > Midtown / Manhattan
Photos
Traveller (579)
Room & Suite (482)
Dining (78)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Nearby HotelsSee all 487 nearby hotels
Lotte New York Palace
4,428 reviews
.01 km away
Omni Berkshire Place
4,474 reviews
.15 km away
Waldorf Astoria New York
11,594 reviews
.21 km away
3 West Club
165 reviews
.25 km away
Nearby RestaurantsSee all 15,864 nearby restaurants
Pomme Palais
178 reviews
.04 km away
Maloney & Porcelli
739 reviews
.07 km away
Fresco by Scotto
423 reviews
.12 km away
Toasties
70 reviews
.05 km away
Nearby AttractionsSee all 4,749 nearby attractions
St. Patrick's Cathedral
12,418 reviews
.03 km away
Saks Fifth Avenue
569 reviews
.18 km away
St. Bartholomew's Church
87 reviews
.22 km away
Godiva Chocolatier
71 reviews
.21 km away
Questions & Answers
Ask a question
JennyJLB
6 March 2018|
AnswerShow all 3 answers
Response from nypalace | Property representative |
Dear JennyandRoss, Thank you for your question! Yes, all our rooms are equipped with a hairdryer. We look forward to welcoming you to New York City! All the Best, Lotte New York Palace Team
0
Votes
ChristianL636
18 January 2018|
AnswerShow all 5 answers
Response from Quest576681 | Reviewed this property |
Not sure about the pool. The have a spa on the 8th floor. Sauna too.
2
Votes
Laura G
31 October 2017|
AnswerShow all 5 answers
Response from vilma marianel... e | Reviewed this property |
Yes there is, a parquin with valet, between the hotel and malony restaurant
0
Votes
Google Translation
Room Tips
"Just always choose the Towers"
Bullfwrog
today
Read review
"Stay in the towers"
Global04725482376
yesterday
Read review
"FINALLY both elevators were working. That is always a reason that deters me from wanting to stay there"
GrandTour67658788040
3 days ago
Read review
"Corner suites are large and quiet. I stayed on the 52nd floor."
942laurief
1 week ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing