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JW Marriott Essex House New York

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Traveller (632)
Room & Suite (845)
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Overview
  • Excellent47%
  • Very good28%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
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4 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,939)
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All reviewscentral park souththe executive loungegreat locationcolumbus circlepark viewnew yorkguest relationsjunior suitean upgradehistoric hoteltimes squarelincoln centerdirectly across the streetfront desk managerthe ritzcarnegie hallhigh floor
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901 - 905 of 1,727 reviews
Reviewed 11 June 2015

Gorgeous lobby, wonderful staff, very nice rooms - all with a view of Central Park and under $500. This hotel is so special. Lovingly restored, plus so many necessities that have been modernized. The rooms are quiet and comfortable - typical wonderful sleeping Marriott comforts....More

Thank Miamethyst
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 12 June 2015

Dear MIamethyst, Thank you for reviewing your stay at JW Marriott Essex House. We are thrilled to hear that you find our hotel to be a unique iteration of the Marriott brand. What with our Art Deco atmosphere laced with modern touches, we bring a...More

Reviewed 10 June 2015

Virgin America got us from LAX to EWR in 4 hours and 30 minutes. Carey Limo breezed us over the George Washington Bridge into Manhatten in record time. When we reached Essex House we four were given the key to one room. It was facing...More

1  Thank ideblasio
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 10 June 2015

Dear ideblasio, Thank you for sharing your experience with us. When our guests arrive, they deserve a seamless experience from start to finish. We apologize for the lapses in service that you describe here, as they sound most unusual. We will be in contact with...More

Reviewed 9 June 2015

This is lovely old hotel with character and a great location. The beds are very comfortable and you get a huge TV. However, all in all we were so disappointed with the hotel. This is meant to be a luxury hotel and is not cheap....More

3  Thank ukproptoppy
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 10 June 2015

Dear ukproptoppy, Thank you for your review. Though you enjoyed your comfortable room and our charming, Art Deco ambiance, we are disappointed that other areas of your stay were not similarly enjoyable. You are absolutely correct when you state that our hotel should offer incomparable...More

Reviewed 8 June 2015

I used to go for the bargains, now I go for the loyalty. Marriott is among the best and most generous rewards programs So much so I changed my Visa from United to Marriott. The rooms have nice features including built in luggage rack, black...More

1  Thank FoodWineMarcy
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 10 June 2015

Dear FoodWineMarcy, We cannot thank you enough for your continued loyalty and kind words. It is always a pleasure to accommodate Marriott Rewards members, and we are honored to be your hotel of choice in New York City. It appears as though our location and...More

Reviewed 8 June 2015

We arrived at 2am after weather delays in Chicago. The person who checked us in,was not at all friendly or helpful- It was the first time when checking into a Marriott that our platinum status with Marriott was not mentioned or acknowledged. We had to...More

4  Thank Sandy H
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 8 June 2015

Dear Sandy H, Thank you for bringing your recent stay to our attention. We are disappointed to hear did not meet your standards, or indeed our own. Our staff should be consistently welcoming, helpful, and anticipatory to your needs. We hope to learn a bit...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 447 - US$ 1,099 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in New York City
#127 Romantic Hotel in New York City
#138 Business Hotel in New York City
#179 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 447 - US$ 1,099 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in New York City
#127 Romantic Hotel in New York City
#138 Business Hotel in New York City
#179 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (632)
Room & Suite (845)
Dining (45)
Amenities (41)
Business Centre & Event Rooms (11)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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darwinkumaraan
4 April 2018|
AnswerShow all 3 answers
Response from 39,02,244 | Reviewed this property |
I agree with Ansel, use the concierge. I’m sure they will help you. I found everyone to be most accommodating. I hope this helps.
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jchark2002
6 December 2017|
AnswerShow all 3 answers
Response from L2T22 | Reviewed this property |
I am not with Marriott, but rather a guest there. Find and use a parking app is what I would suggest. But don’t forget, we’re talking about New York City, and their rate is on par with other NYC hotels!
0
Votes
John35242
4 October 2017|
AnswerShow all 6 answers
Response from DanChicago | Reviewed this property |
W had free WiFi for Marriott Gold?
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Room Tips
"choose rooms with park view"
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"Room 751, a beautifully appointed 1BR suite faces the back of the hotel which suited us perfectly as it..."
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"If you want a good view, you need to be on the front side, facing the park."
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"Rooms facing 58th street are quieter than internal rooms"
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