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Holiday Inn Express New York - Manhattan West Side

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928 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New York - Manhattan West Side
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Showing 593: English reviews
London, United Kingdom
Reviewed 25 June 2016

I was on Room 713 this week as part if making 10 presentations for an International Conference. Catering and reception staff and quality was good. Josie was really friendly, helpful and professional at reception. Whatever mood you were in or vibes you were giving, you could count on her to ensure you were well looked after. She made sure we...

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Helpful?
Thank skg84
Glenda G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear skg8, Thank you for choosing the Holiday Inn Express Manhattan Westside we are so delighted to hear you enjoyed your stay with us. Our location is definitely ideal if you are planning to see the exciting sights of Times Square and the other main NYC attractions. We appreciate your kind words and so happy to hear you enjoyed our...

Bemidji, Minnesota
Reviewed 25 June 2016 via mobile

We had a great experience here. The location is great since it is only a few blocks from the craziness of Times Square and a little more quiet. I say little because I don't think you ever escape the sound of New York in Manhattan. Bus stops going are on 49th (going east) and 50th (going west). The best restaurant...

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Helpful?
Thank MarkMcKGR
Glenda G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear MarkMcKGR, Thank you for taking the time to share your stay experience with us! We are absolutely delighted to hear that your overall stay was to your expectations and that you enjoyed our wonderful location !! We continuously strive to create wonderful experiences and endless memories knowing that we made your stay an exceptional one is truly rewarding. On...

Boston, Massachusetts
Reviewed 17 June 2016 via mobile

This hotel is a great find for people who don't want to pay a huge amount in NY and don't need lots of luxury in their stay. The reception staff is efficient and helpful. Rooms are clean and a good size for NYC, and the beds are comfortable. Rooms have nice bath & body works shampoos and a hair dryer...

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Helpful?
Thank Rebecca S
Glenda G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear Rebecca S, Thank you for taking the time to share your stay experience with us! We are absolutely delighted to hear that your overall stay was to your expectations and that you enjoyed our wonderful location !! We continuously strive to create wonderful experiences and endless memories knowing that we made your stay an exceptional one is truly rewarding....

Bristol, United Kingdom
Reviewed 15 June 2016

Had four nights in this hotel.Good location easy to walk to lots of the sights from here.Room was comfortable and more especially clean.All staff we had contact with were friendly and helpful.Good to start the day with a tasty breakfast Plenty of bars and restaurants in the area .We thoroughly enjoyed our stay in this hotel.For us the one disappointment...

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Helpful?
Thank Denise R
Glenda G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear Denise R, Thank you for taking the time to share your stay experience with us! We are absolutely delighted to hear that your overall stay was to your expectations and that you enjoyed our amazing location and our extraordinary customer service! We continuously strive to create wonderful experiences and endless memories knowing that we made your stay an exceptional...

Reviewed 6 June 2016

My husband & I stayed at this Holiday Inn Express from May 26th until June 2, 2016 on our first trip to NYC. It was a perfect location. Within an easy walk to Javitts Center and Times Square. The rooms are very small with no real closet or even a dresser to put clothes in but we weren't in the...

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Helpful?
Thank Vivian W
Glenda G, Front Office Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear Vivian W. Thank you for your review and inspiring comments. We are so happy to learn that you enjoyed your recent experience with us at the Holiday Inn Express Midtown West. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best...

Cymru
Reviewed 3 June 2016

We stayed here for three nights in the middle of May. The room was comfortable and spotless but the outstanding feature of this hotel is its staff. Everyone we met, including cleaners etc, was so friendly and helpful. At reception they invariably made us laugh (with not at!). In a big, impersonal city this is such a bonus. The included...

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Helpful?
Thank CymroCymru
Glenda G, Front Office Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear CymroCymru, Thank you so much for your amazing words! We truly appreciate you taking the time to let us know how we are doing and how much you loved our property and our staff who are our superstars! We will make sure to share your great words with the team here. We certainly do appreciate & value your business...

Rockledge, Florida
Reviewed 2 June 2016 via mobile

The room was quite small for four of us, but it's as you would expect in New York. We had two double beds and you had to climb over the bed if you slept nearest the window. The bathroom was small too, but there was never any shortage of water. The room was kept clean with fresh towels every day...

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Helpful?
Thank sawyer5
Glenda G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear Sawyer5, Thank you for taking the time to share your stay experience with us! We are absolutely delighted to hear that your overall stay was to your expectations and that you enjoyed our wonderful location !! We continuously strive to create wonderful experiences and endless memories knowing that we made your stay an exceptional one is truly rewarding. On...

Atlanta, Georgia
Reviewed 2 June 2016

SERVICE: Wow! This was definitely the best service I've ever had in a hotel. The check in time was kind of early, but they had a room ready for me anyway. Very friendly and informative staff. Be nice to them, because they deserve every ounce of kindness. The weekday and weekend staff are both awesome. ROOM: The room was standard...

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Helpful?
Thank TheAngryTraveler
Glenda G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear TheAngryTraveler, On behalf of our very dedicated team here at the Holiday Inn Express Manhattan West Side we THANK YOU!!! We are so honored to be reviewed by such a seasoned traveler and that we "wowed" you!! We would be delighted to have you return and experience another amazing stay from friends here in NYC!!! With warm regards, Susana...

Cheltenham, United Kingdom
Reviewed 1 June 2016 via mobile

Had a brief 3 day, 2 night stay on a breakfast inclusive deal. It is a small hotel with small but tidy and clean rooms and serves a simple continental and cooked buffet breakfast. For what it is it seems expensive but this after all one of the most expensive cities in the world. It biggest assets are it's helpful...

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Helpful?
Thank SteveFrancaise
Glenda G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear SteveFrancaise, We thank you dearly for sharing your very detailed and honest review. We are delighted that we were able to meet your expectations throughout your stay with our hot delicious breakfast buffet and our convenient indoor or outdoor seating! We continuously strive to create endless memories and knowing that we made your stay a great one is truly...

Geneva, New York
Reviewed 1 June 2016 via mobile

Stayed here for three nights while moving our daughter to a new apartment. Nothing fancy but clean and in a very good location. Lots of good restaurants and near the river with the piers and boat tours. I suggest some roof tops one of the best is the Press Room.

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Helpful?
Thank SenecaLake59
Glenda G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear gager59, Thank you for taking the time to share your review with us! We are happy that are great location near some of the worlds's best restaurants and pier's was to your liking! We would love to have you return upon your next visit to NYC! With warm regards, Susana McCoon Assistant General Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available

Additional Information about Holiday Inn Express New York - Manhattan West Side

Address: 538 W 48th St, New York City, NY 10036-1102
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: ₹ 9,611 - ₹ 31,404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York - Manhattan West Side 3*
Number of rooms: 179
Reservation Options:
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Hotel Style:
#165 Business Hotel in New York City
#189 Family Hotel in New York City
#198 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York - Manhattan West Side staff and other travellers.
32 questions
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Questions? Get answers from Holiday Inn Express New York - Manhattan West Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No more than 2 people per room.”
 of 5 bubbles StuckinMA70, 4 Dec 2016 | Read review
“Best view rooms”
 of 5 bubbles , 30 Nov 2016 | Read review
“Very conveniently located to cruise terminals.”
 of 5 bubbles donaldmierau, 23 Oct 2016 | Read review
“There really arent any rooms with 'good' views but mine was on the 6th floor and very quiet and views of local roofs and buildings.”
 of 5 bubbles 219sean, 9 Oct 2016 | Read review
“Rooms at the rear I am told were quieter - Mid floor rooms had no obvious A/C noise”
 of 5 bubbles Petroni, 22 Sep 2016 | Read review
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