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Refinery Hotel

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Refinery Hotel
Refinery Hotel
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3,809 Reviews from our TripAdvisor Community

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Showing 3,516: English reviews
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Portland, Oregon
Reviewed yesterday NEW

This could be my new favorite hotel (for the money) in New York. I love the location, just off Bryant Park and near Times Square and the midtown business district, but it is on a fairly quiet street. It is a very easy hotel to access, with a nice lobby bar. The room was eclectic and very comfortable, and the...

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Helpful?
Thank Fish224
Bedfordshire, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Stayed at the Refinery for 4 nights just before Christmas. This hotel is fantastic in all aspects. Fantastic staff, fantastic rooms, fantastic location. From the moment my wife and I arrived we felt welcomed and although our room wasn't ready they made space for us to relax on the rooftop bar. I cannot speak highly enough of this place as...

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3Thank Visco27
About Hotel's Favourite Review
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

Thank you for your enthusiastic and detailed review, Visco27! We hope to welcome you back again soon!

Brooklyn, New York
Reviewed yesterday NEW

We had a wonderful stay at the Refinery and definitely plan to return. It feels like a little slice of sexy boutique in midtown, close to everything! The rooms are clean and sweet with character. We are picky travelers and we very happy and comfortable!

Review collected in partnership with this hotel
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Thank thedogrose
San Francisco, California
Reviewed yesterday NEW

On-trend decor, super friendly staff and great location if you need to be in Midtown. The bars are renowned for their "uber coolness" and definitely worth a visit. The staff are very friendly and accommodating. The room decor is sleek, industrial chic. Small bathrooms and not huge rooms (we had a double queen) but it's NYC and for the price...

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Thank KPH95
Reviewed yesterday NEWvia mobile

Stayed for one night on march 20th. The location is central in midtown with most places walkable. The hotel is situated in the erstwhile garment district and has tried to keep the industrial character intact. The rooms actually have tables designed like sewing machines. The staff was quite helpful and accommodated an early check in which was very useful. I...

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Thank samir o
Birmingham, Alabama
Reviewed yesterday NEWvia mobile

We spent the last 3 nights @ The Refinery in NY. We really enjoyed our stay. The staff that greeted us and helped us check in were awesome. Ithiel, the bellman was a great help the entire time we were in the city. I dealt with three different concierge while we were there. Two didn't seem too thrilled to help,...

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Thank Eli7777777
Newport Beach, California
Reviewed 2 days ago NEW

Great hotel in a very convenient location with lots of amenities. Bar was nice, rooftop bar was great, and restaurant next door was good too. Room was spacious and quiet and nicely decorated. Very comfortable.

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Thank pickitravel
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

We are delighted to be considered a gem in midtown, pickitravel. Thank you for noting our venues and spacious rooms. We look forward to welcoming you back once again.

Carrollton, Texas
Reviewed 2 days ago NEW

We visited NYC for spring break and stayed at the Refinery Hotel. Our entire stay was perfect. The location is fabulous. From the moment you enter the wonderful, boutique hotel you are treated like a special guest. We loved the rooftop bar with the view of the Empire State Building. Gabriel at the front desk took care of our every...

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Thank jujubear12
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

We are so happy to hear you enjoyed your mother daughter trip, jujubear12! Thank you for taking the time to post, we hope to welcome you back again soon!

Reviewed 2 days ago NEW

This is the second time we stay in this hotel for our business trip and we just love it. The rooms are spacious and comfortable. The staff is very friendly and professional. Love it! And can't wait to go back!

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Thank Alessandra D
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

Thank you for acknowledging our awesome service and professional staff, Alessandra D! We can’t wait to welcome you back!

Los Angeles, California
Reviewed 2 days ago NEW

Always a pleasure to stay at Refinery and love how welcoming and helpful the staff is! The rooftop views, food and cocktails never fail and love that it is very much a hotspot. It's my 4th time staying at the hotel (love the spacious rooms) and certainly will stay time and time again.

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Thank agala006
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

We can’t wait to welcome you back, agala006! Thank you for being one of our loyal guests!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Refinery Hotel

Address: 63 West 38th Street, New York City, NY 10018-3818
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Price Range: ₹ 18,629 - ₹ 39,474 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Refinery Hotel 5*
Number of rooms: 197
Reservation Options:
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Hotel Style:
#18 Business Hotel in New York City
#22 Romantic Hotel in New York City
#24 Family Hotel in New York City
#24 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Refinery Hotel staff and other travellers.
43 questions
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Questions? Get answers from Refinery Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 10th floor and it was very quiet.”
  • View of Empire State Building from our room.
 of 5 bubbles jujubear12, 28 Mar 2017 | Read review
“You can request a room with an ESB view!”
 of 5 bubbles jaccilevine, 28 Mar 2017 | Read review
“Great views, good location”
 of 5 bubbles 532katharinem, 28 Mar 2017 | Read review
“it might be quieter on the lower floors.”
 of 5 bubbles juancamilos2017, 27 Mar 2017 | Read review
“great mid-town location right off 6th Avenue, high ceilings and posh amenities.”
 of 5 bubbles 674gd, 18 Mar 2017 | Read review
5 of 5