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Mandarin Oriental, New York

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Traveller (783)
Room & Suite (810)
Dining (87)
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Overview
  • Excellent70%
  • Very good19%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“columbus circle”(151 reviews)
“lobby lounge”(67 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from Mandarin Oriental, New York
Special Offer: Complimentary Night Offer
Offers from Mandarin Oriental, New York
Special Offer: Complimentary Night Offer
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,577)
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Traveller rating
831
211
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831
211
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All reviewscolumbus circlelobby loungetime warner centercentral parkasiate restaurantmo nychudson riverhudson view roomnew yorkfour seasonstrump hotelroom servicewhole foodspark viewin room diningfloor to ceiling windowsturn down service
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11 - 15 of 1,210 reviews
Reviewed 4 weeks ago via mobile

I attended a black tie gala at the Mandarin recently and found the service to be more than lacking. First, during the reception, there were tables filled with empty glasses that were never cleared. Second, we go in to the ballroom for dinner and during...More

Thank SmallGirlInABigWorld
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 3 weeks ago

Dear SmallGirlInABigWorld, Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York for a recent event. We are sorry to hear that your experience did not live up to your expectations or those that we...More

Reviewed 4 weeks ago

This is a very luxurious hotel in a great location on the edge of Central Park and sitting above a shopping centre at Columbus Circle. The rooms are much larger than you would usually find in Manhattan and although our room was a bit dated...More

Thank JC1LondonEngland
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 4 weeks ago

Dear JC1LondonEngland, We appreciate you taking the time to write about your experience with us at Mandarin Oriental, New York for a recent birthday. We are delighted to hear your wonderful feedback on the views, amenities and the service our colleagues were able to provide...More

Reviewed 4 weeks ago via mobile

Great location, nice pool for doing laps and good gym. The rooms were spacious and extremely comfortable but the clincher was the service.. dare I say it - almost Asian standards of meticulousness, both at front desk and housekeeping. Very very pleasant stayMore

Thank treddd
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 4 weeks ago

Dear treddd, We appreciate you taking a moment to write about your recent stay with us at Mandarin Oriental, New York. It is a delight to read how much you enjoyed our fitness facilities, rooms and the service our colleagues were able to provide you...More

Reviewed 15 April 2018 via mobile

This is a fantastic located hotel close to all amenities and attractions! As like all oriental hotels the standard and quality of rooms and food offered is excellent! The wine selection and cocktails are a must for anyone travelling to NY! Great atmosphere and throughly...More

Thank Sunny S
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 4 weeks ago

Dear Sunny S, Thank you very much for sharing your experience with us at Mandarin Oriental, New York. It is such a pleasure to read how much you enjoyed your stay, the cuisine and hotel's location. We look forward to welcoming you back again soon....More

Reviewed 14 April 2018 via mobile

Love the location, love the rooms, love the views. The rooms are small but well-furnished and bathrooms are top-notch. The location is very convenient since you are inside Columbus Circle so there are a variety of restaurant and shopping options without ever having to step...More

Thank woobabie
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 15 April 2018

Dear woobabie, Thank you very much for taking the time to write a review of your experience with us at Mandarin Oriental, New York on a recent visit. We are delighted to hear how much you enjoyed the hotel's location, the view from your room...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 859 - US$ 2,170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in New York City
#18 Spa Hotel in New York City
#46 Romantic Hotel in New York City
#52 Family Hotel in New York City
#72 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 859 - US$ 2,170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in New York City
#18 Spa Hotel in New York City
#46 Romantic Hotel in New York City
#52 Family Hotel in New York City
#72 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (783)
Room & Suite (810)
Dining (87)
Pool & Beach (41)
Amenities (44)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Elena I
3 December 2017|
AnswerShow all 2 answers
Response from Kent M | Reviewed this property |
Yes. My deal included free WiFi. It depends on your specific booking deal.
0
Votes
patriciaspoto
10 March 2017|
AnswerShow all 3 answers
Response from hotelspoiled | Reviewed this property |
Although it may be auto-generated, the manager did, indeed, reach out to me personally to offer his apologies and ways he could remedy the situation. He also asked that I contact him personally should we return so that he... More
1
Vote
Mohammad K
6 September 2016|
Answer
Response from TravelersKnow | Reviewed this property |
At the Mandarin Oriental in New York there are rooms that have views of Central Park West, 59th Street and 6th Ave. The hight of all rooms at the hotel would give an interesting view. The rooms can also hold a good number of... More
0
Votes
Room Tips
"Central park suite"
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"Cozy and comfy, with all the facilities and amenities that you need."
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"Central Park View is best!"
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"The Park view is special. The Hudson River view is more a view of the buildings between the hotel and the..."
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