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The Westin New York at Times Square

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The Westin New York at Times Square
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1,987 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New York at Times Square
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Showing 1,788: English reviews
Vancouver, Canada
Reviewed 3 days ago NEW

What I loved about the Westin was its location. It is central to everything, within walking distance of many sites, close to the subway, etc. The staff were friendly and helpful. The rooms were clean and very comfortable. The WIFI worked and there was never a problem. My one disappointment was the restaurant, The Foundry. The service was great, but...

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Helpful?
Thank capri2008isle
Boston
Reviewed 4 days ago NEW

Our family was visiting NYC over school break. Our room was clean, comfortable, modern & surprisingly quiet. Great location! Friendly & helpful staff. Will choose this property again for future visits.

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1Thank JTALYBB
Fort Lauderdale, Florida
Reviewed 4 days ago NEW

We have used this hotel three times now on our visits to New York. The staff are always very helpful and friendly and the rooms comfortable with an en suite bathroom which is one the best we have experienced in hotels anywhere. Breakfast is excellent if a bit pricey. Would definitely recommend it and we plan to stay there on...

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2Thank BrianSheilaKenley
Madrid, Spain
Reviewed 4 days ago NEW

Kindness, fast, helpful, as usual, and In the middle of everywhere. If you need tickets, to book a table....they try anything you may need. Rooms are wide, views are breathtaking, maybe because New York always astonish me every time. And clean too! I do not want to forget that either!!, Thank you Westin Hotel because i feel almost home there....

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Thank mariadoloresa278
London, England, United Kingdom
Reviewed 4 days ago NEW

At Westin, you get the best-in what you need From a great sleep to quietness for a good read. Kid friendly? Yes they are, The first thing a staff member did was play a game with our 6 year old...what a star! The room was lovely and so clean, And the beds truely were a dream. There was only one...

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Thank Jessica L
Big Rapids
Reviewed 5 days ago NEW

Four museums which should not be missed: The Cloisters (beautiful), the Tenement Museum (eye-opening), the Metropolitan Museum of Art (vast and inspiring), and the Museum of Natural History (eclectic).

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Thank mrsladybr
Dayton, Ohio
Reviewed 5 days ago NEW

We took a quick weekend trip to New York. This hotel is a block away from Times Square. We saw Hamilton and the theater was 3 blocks from the hotel. We also went to the convention center for the New York Car show and it was about a 10 min walk away. Perfect area. Plenty of taxis, ubers in the...

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1Thank marriedwchildren
españa
Reviewed 6 days ago NEW

Great hotel, great location, rooms are very modern and clean and with great views to the heart of Manhattan. Despite being a huge hotel it is very well organized and the service is excellent. The people at the front desk are always kind and helpful. Breakfast is also very good and the waiters are very kind at all times. It...

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Thank kakahueta
Reviewed 6 days ago NEW

The Westin is right in the heart of Times Square and once you step out of the hotel, you're in the midst of everything. The lobby is one flight up the escalator and is huge and comfortable. The nice thing is that the lobby is a great place to kill time and rest. It is so large and busy that...

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2Thank William B
New York City, New York
Reviewed 6 days ago NEW

Hotel is on most wonderful location on Times Square. Close from all theaters and action. Location is a huge plus........ Service in this hotel is ZERO. No smiles, no chat and NO recognition to Platinum SPG status at all. Front Desk staff is way too casual ( chewing gum, chatting amongst each other ) and processing each guest ( including...

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Thank CDOD1970
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are very sorry to learn that we did not meet your expectations on your recent stay. Rest assured that your feedback will be reviewed with all of our staff so they can see how they are being perceived. Thank you for bringing this to our attention. Next time you have a reservation here, please let us know your confirmation...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 17,244 - ₹ 39,155 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#134 Luxury Hotel in New York City
#155 Romantic Hotel in New York City
#171 Family Hotel in New York City
#187 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York at Times Square staff and other travellers.
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Questions? Get answers from The Westin New York at Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 38th floor with lovely views from the large window”
33Debbieds, 25 Apr 2017 | Read review
“ask for a great view”
484alanz, 24 Apr 2017 | Read review
“We had a room on the higher floor with great view on Hudson river”
TravelWithKids2, 23 Apr 2017 | Read review
“The highest rooms give good views of New York. ”
BrianSheilaKenley, 21 Apr 2017 | Read review
“ask for a room up high for the view. don't pay extra for corner rooms.”
marriedwchildren, 20 Apr 2017 | Read review
5 of 5