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The Westin New York at Times Square

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The Westin New York at Times Square
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1,763 Reviews from our TripAdvisor Community

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Showing 1,578: English reviews
Elkins Park, Pennsylvania, United States
Reviewed yesterday NEWvia mobile

This was perfect for my family of four to stay one night and see a show on Broadway. We took the train into Penn Station then checked in and went out to eat. Everything is super convenient and close location. Kids were comfortable, and I was pleasantly surprised how large the room was compared to other Manhattan hotels we have...

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Thank 909kathyc
New York City, New York
Reviewed yesterday NEW

We stayed here to celebrate my birthday. My wife booked our stay and had room service deliver champagne and chocolate covered strawberries which were delicious. The room was large and had aver comfortable bed. We had fantastic views of midtown NYC from all around. We went to the theater which was well within walking distance of the hotel. The Westin...

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Thank Havee17
Goshen, New York
Reviewed yesterday NEW

Every single person we came in contact with at the Westin was wonderful helpful and freindly. We had our 2 dogs with us and they made it so easy and hassle free.from the Front desk folks to the baggage and doormen to the housekeeping ladies.

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Thank martincG3875EA
Belfast, United Kingdom
Reviewed yesterday NEW

Stayed in this hotel last year around same time what a difference a year makes. Our return to this hotel was a disaster. Room was in need of updating, quiet small compared to the room we had on our previous visit. Staff rude, except for one, who checked us in on our first night. where to start, $500 dollar security...

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Thank cathymcconvey
London
Reviewed 2 days ago NEW

Business trip so it's our usual business corporate rate hotel but good location for visitors - rooms are good if you get a floor above 20 or so. Friendly helpful staff - totally fine for a functional Westin.

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Thank Finn1200
Portland, Oregon
Reviewed 2 days ago NEWvia mobile

The hotel is just fine and the room is what you expect for the price and location. BUT I find the quality and price of breakfast inexcusable. We spent 75 dollars plus tip for a two people buffet. Eggs were only available hard boiled or scrambled (powdered eggs by the way). We asked if we could have them fried and...

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1Thank AleMG2013
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Dear AleMg2013 ~ we are very sorry that the quality of our breakfast did not meet your expectations, and thank you for bringing this to our attention. You can be sure that your comments will be reviewed with our food and beverage team. Next time you have a reservation here, please contact us directly with your confirmation so that we...

Kaneohe, Hawaii
Reviewed 2 days ago NEW

Great central location Staff very friendly and accommodating. Train station, subway, cabs, all easy access. Business Center, Westin Workout, Concierge and all other services make being on business and personal lifestyle a possible balance.

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Thank CLS430
Huntington, Massachusetts
Reviewed 2 days ago NEW

Toy Fair 2017 once again had me enjoying the Westin Hotel at Times Sq. The Times Sq location puts you in the heart of the action in New York City. It's located a short walk to the Javits Center with excellent restaurants all around. I had a quiet room on the 41st floor with incredible views from my window. The...

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Thank Paul C
Saudi Arabia
Reviewed 3 days ago NEWvia mobile

Hotel clean. Perfect location . Free wi-fi Room furnitures and bathroom very old . Will not come again. There are many hotels same price and same area but worth it . الفندق بشكل عام جيد ونظيف، الغرفة وخصوصا الحمام قديمممم . موقعة ممتاز لكن في نفس المنطقة فنادق نفس السعر وأفضل

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1Thank Princess A
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Princess A ~ we are very sorry that we did not meet your expectations. We hope you will give us another opportunity to regain your confidence by booking a return reservation. When you do, please contact us directly with your confirmation number so that we can personally coordinate a much better experience. We look forward to welcoming you back...

Reviewed 3 days ago NEWvia mobile

Really enjoyed our 4 night stay at the Westin Times Square. We had inter-connecting rooms on the 24th floor, which were very comfortable, clean and great for our 19 month toddler grandson. Beds are very comfortable and bathroom excellent. Location excellent for accessing all parts of this incredible city. Lots of great restaurants close by and easy access to the...

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Thank WestEndG

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 14,047 - ₹ 35,419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Jetsetter so you can book your The Westin New York at Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#138 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York at Times Square staff and other travellers.
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Questions? Get answers from The Westin New York at Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms in "39". We stayed in 3139”
 of 5 bubbles Havee17, 20 Feb 2017 | Read review
“ask for modern room premium delux rooms as not what you think they are going to be”
 of 5 bubbles cathymcconvey, 20 Feb 2017 | Read review
“Room is spacious with all the comforts of great work space with outlets/internet, mini bar, coffee, heavenly bed for a good nights sleep. ”
 of 5 bubbles CLS430, 19 Feb 2017 | Read review
“I'm a bit sensitive to bright LEDs when I am trying to get to sleep. There was a particularly bright green one on the wall next to my bed. It brightly lit up the opposite wall. A post-it that the hotel provided on the desk easily covered the light and the problem was solved.”
 of 5 bubbles G9428DBpaulc, 19 Feb 2017 | Read review
“Higher floors are quieter; the $25-$30/day upgrade charge is worth it to be on a higher floor.”
 of 5 bubbles marlasmusic, 17 Feb 2017 | Read review
5 of 5