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Cachet Boutique

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Traveller (83)
Room & Suite (89)
Dining (57)
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Overview
  • Excellent36%
  • Very good31%
  • Average13%
  • Poor5%
  • Terrible15%
Travellers talk about
“hot tub”(6 reviews)
“shared room”(3 reviews)
“new flooring”(2 reviews)
AMENITIES
Free Wifi
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (169)
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23
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21 - 25 of 141 reviews
Reviewed 12 April 2018 via mobile

This was not the hotel we booked originally as the other was being upgraded so we were put here via airtours at the last minute and seeing as it was our 50th birthday celebratory holiday we weren't too impressed as we'd booked the trip 8...More

Thank tcat68
Response from Yujie Y, Manager at Cachet BoutiqueResponded 1 week ago

Dear tcat68, Thank you so much for choosing our hotel for your special occasion and taking your time to write this feedback. We appreciate your comments and we are very happy to hear you find our Hotel to your liking. We're sorry to hear that...More

Reviewed 5 April 2018

We stayed three nights at the Cachet Boutique Hotel on West 42nd Street. It was a wonderful location within easy walking distance of Times Square. It was also clean, warm and secure - all we would wish for in a hotel. The staff were informative...More

Thank catherine j
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 6 April 2018

Good day Catherine J- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. I'm happy to read your stay was seamless and comfortable. We strive to provide excellent customer service while securing the well being of our guest and staff. Your...More

Reviewed 2 April 2018 via mobile

We had several issues with our stay at Cachet Hotel. Short version with main facts: room had several issues, we ask for maintenance and in the next day we realized that $400 was missing from the money that we kept in the safe box. We...More

6  Thank Gustavo H
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 6 April 2018

Good day Gustavo H- Thank you for your feedback, both online and offline. I am glad we have been able to resolve the issues and address the isolated extenuating circumstances you experienced during your stay. We want to reassure you that safety and comfort of...More

Reviewed 27 March 2018

I enjoyed my stay - very comfortable rooms and clean. I did have a charge which i disputed and Filipe was very courteous on the phone and has promised to get that corrected. I will stay again - great value for money and Filipe thanks...More

Thank mohitpathan
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 29 March 2018

Good day Mohitpathan- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. Your feedback is valuable to us, it gives me great pleasure to read your stay was more then enjoyable. I'm glad I was able to assist you with the...More

Reviewed 27 March 2018

I made a booking with the hotel and needed to contact them regarding my allergies. I tried emailling them 3 times over the course of 10 days and they didn't even reply once. I also contacted them on Twitter and they continued to ignore me....More

4  Thank Nick T
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 29 March 2018

Good day Nick T- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. It's unfortunate you had to cancel your reservation due to a miscommunication. I manage all our social media sites and do apologize but I didn't come across your...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Sauna
Details
Price range
US$ 190 - US$ 462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#223 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 190 - US$ 462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#223 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (83)
Room & Suite (89)
Dining (57)
Amenities (105)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Room Tips
"Strongly recommend the outdoor suites!"
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"ask for a room at the rear courtyard for the quiestest rooms"
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"Book Early and request a quiet room"
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"Call ahead and ask for a renovated room. I faced 42nd street and the noise level was low."
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