Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel

Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel

Rooftop
Traveller (98)
Experience home-like comfort with a white marble desk.
Room & Suite (12)
Hotel Indigo NYC Downtown - Wall Street
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#164 of 503 hotels in New York City
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
No description for the hotel available
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Wifi
Restaurant
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Quaint
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

120-122 Water Street, New York City, NY 10005
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
13.7 km
See all flights
Newark Liberty Intl Airport
14.2 km
See all flights
Wall St
3 minNew York City Subway
111Reviews7Q+A13Room tips
Traveller rating
  • 91
  • 12
  • 4
  • 1
  • 3
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
TheMule wrote a review Oct 2023
Maidstone, United Kingdom
Hotel's Favourite
5.0 of 5 bubbles
From the moment we walked in until the time we left, the staff were exceptionally friendly and helpful. We loved the lobby restaurant and were lucky enough to experience the rooftop. I would highly recommend this hotel.
Read more
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manu Dunn wrote a review Apr 2022
New York City, New York
5.0 of 5 bubbles
Since it opened my husband only stays at this hotel when he goes to work in NYC, the location is wonderful in the Financial District! I have stayed with him a few times and the rooms are very comfortable, they really care about every single detail. The fact that it is a brand new hotel is a highlight as most hotels in the city are very old. The decor is very beautiful and modern. Also the staff is super attentive which makes the stay even better. Whenever I can I will come back.
Read more
Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudio Pereira, General Manager at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel
Responded 13 Apr 2022
Dear manudunn, Thank you for your amazing review! I could not have said it better! I will be sure to share your comments and overall recognition with our team. I hope to host you and your husband again in the future and welcome you back for another memorable experience with us! Safe travels, Claudio
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
katlyn wrote a review Mar 2024
York, Pennsylvania
5.0 of 5 bubbles
Our family loved our visit at the Water St Hotel Indigo! Sleek, modern, CLEAN, quiet, comfortable room and friendly, professional staff! I can’t think of anything more you want in a hotel except maybe free breakfast. (There is a Starbucks across the street though) When we requested more washcloths for our second day, within 5 mins someone was at our door delivering them.
The hotel is located a 5-10 min walk to the subway. We had early check in (requested prior to visit) and they held our bags after check out. Would recommend this hotel to anyone!
Read more
Date of stay: February 2024Trip type: Travelled with family
Room Tip: Our room only had a shower, no tub if that makes a difference.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Enrix899 wrote a review Sept 2022
Edinburgh, United Kingdom
2.0 of 5 bubbles
Room upgrade with balcony
Good breakfast and restaurant staff very friendly, even under pressure
Perfect location
Good price/value, if booked in advance

Contacted customer prior charge credit cards, I had to pay lots of fees for a foreign card I've used for the deposit transactions, after been told twice that it would have to be used "only for the deposit" and no signs of this payment on the IHG website.
I've had to call IHG call centers four times and raise a case about a deposit been taken 1 month in advance without any notice and the guy told me nothing could be done, same answers from the reception when I mentioned the issue, "it has to do with IHG" and IHG told "you have to speak to the hotel". At the end of this story who had to pay transaction fees was me, thanks.
You should improve your reception staff, starting from the guy called Orlando, very rude answers and not caring at all.
Cleaners staff was forgetting one or two items per day. One day I didn't have shampoo and body shower, another day missing towels and after I phoned reception a non English speaker woman came to my room without notice and said that she couldn't come back another time.
2 elevators are definitely not enough for 25 floors and hundreds rooms, especially on weekends.
Hire someone for the weekend s breakfast, the staff was clearly struggling even with the reception guy helping them!
Read more
Date of stay: September 2022Trip type: Travelled with family
Room Tip: Careful with which card you use for ANY kind of payment/deposit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
YMX wrote a review Sept 2022
Northampton, Massachusetts
5.0 of 5 bubbles
All hotels in Manhatten going for $800-$2,000/night earlier this week due to the UN General Aseembly — even the crappiest hotels that normally charge $150/night.

I paid less sub-$500/night to stay at this lovely new Indigo. Was it worth $500/night? No. But when the only other choices were rundown hotels going for $1000, then this was a real bargain.

Fantastic staff, clean (small) rooms, nice bathroom amenities.

I wouldn't hesitate to stay here again during normal times when it goes for sub $200/night.
Read more
Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sam_Beech wrote a review Nov 2023
Surrey
5.0 of 5 bubbles
Would we stay again: Yes if we get a good rate.
Rooms are small as you would expect in NY. Nice bathroom (well, shower room). Great towels (and face cloths too which is always a plus in my book). Comfy bed. Housekeeping very good - room was spotless.

Very limited space in the room for your suitcases and a tiny wardrobe space really only seemingly meant for a stay like we did for a couple of nights - you could really only hang up one jacket, trousers/skirt & shirt/blouse for two people.

We stayed here because of the location which is excellent just off Wall St so easy to walk to the east or west side subway trains. And a short walk down to the Staten Island Ferry.
Read more
Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tashad195 wrote a review May 2024
Coventry, United Kingdom
5.0 of 5 bubbles
We stayed here for two days and found the staff to be so so helpful and our room to be cost, modern and really comfortable for our stay.

The rooftop bar was nice, but very expensive compared to others nearby.

The location is great for all of Manhattan really - everywhere is easily accessible by the Subway.

We had our car with us and parked in a local garage. Make sure you ask at reception for the garage that they work with and you can park at a discounted rate!!
Read more
Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Ask at reception for the details of their associated parking garage!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lori B wrote a review Jun 2022
4.0 of 5 bubbles
Flight canceled. No flights until the next day. Current hotel was fully booked. Able to reserve last minute room. Marissa at the front desk was very accommodating to our situation and extremely nice. Rooms are small but are clean, fairly new, decorated well, and comfortable. Would recommend bringing a hanging bathroom organizer due to limited shelf space.
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudio Pereira, General Manager at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel
Responded 30 Jun 2022
Dear Loriart2003, Thank you for the great review! We are very happy to know that you chose Hotel Indigo NYC Downtown - Wall Street for your last minute reservation - thank you for choosing us! I will be sure to share your detailed review with our entire team. We look forward to welcoming you again in your next visit to NYC. Safe travels, Claudio
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casey G wrote a review Aug 2022
5.0 of 5 bubbles
This is perhaps the most modern, comfortable, clean, and accommodating hotel I’ve ever stayed at. From a perfect location in downtown Manhattan to amazing perks and amenities, the Hotel Indigo at 120 Water Street in NYC checks off all the boxes if you want an A+ hotel experience. We were greeted by a very friendly and informative front desk clerk, and at that moment I knew the stay would be wonderful. Sleek rooms with a modern touch, centralized location, a rooftop bar, and immaculate conditions, this place has a clean and classy essence. Prices are more than competitive for the area, and the services really put it over the top. 5/5 no question.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudio Pereira, General Manager at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel
Responded 5 Aug 2022
Dear Caseygerrish3, Thank you very much for the amazing 5-star review! We're thrilled to know that we've exceeded your expectations. We strive to ensure comfortability of our guests along in addition to ensuring guest satisfaction from beginning to end. We look forward to your next visit! Safe travels, Claudio
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marissa D wrote a review Feb 2022
5.0 of 5 bubbles
My husband and I spent President's day weekend at the hotel and it was just lovely. The hotel is brand new and has the most amazing scent. We usually stay in midtown when we come to Manhattan, but decided to stay downtown for a change of scenery and less crowds. The staff was so warm and welcoming and the best part is that it is close to many great restaurants - especially Pier 17. The restaurant in the lobby isn't open yet, but it looks beautifully designed. The staff said it would be opening very soon. Definitely will be returning to try it out!
Read more
Date of stay: February 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudio Pereira, General Manager at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel
Responded 24 Feb 2022
FIRST REVIEW!!! Dear Marissad801, Thank you very much for the amazing 5 star review. I am happy to know that you decided to change a little this time, booking in FiDi instead of Midtown, and thank you for choosing Hotel Indigo NYC Downtown - Wall Street. The Financial District is very special, there is so much history in here and the proximity with the water gives us the sense of calm and relaxation that is so necessary in these days. Thank you for complimenting our staff, I cannot wait to share your comments with the entire team. As they have mentioned, our restaurant Buttonwood and rooftop bar High Water will be opening soon, we are very excited about it. We look forward to welcoming you and your husband sometime soon! Safe travels, Claudio Pereira General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chloemaria96 asked a question 2 Jun
53 contributions28 helpful votes
Please provide details about parking and associated costs
chloemaria96 asked a question 2 Jun
53 contributions28 helpful votes
Please provide details about parking and associated costs
buttons1998 asked a question Aug 2022
Glasgow, United Kingdom55 contributions16 helpful votes
Ca I ask what the resort fees please the daily damage fees are please
Answer from Louie M
McLean, Virginia31 contributions4 helpful votes
Most hotels are adding these annoying fees
tashad195 wrote a tip May 2024
Coventry, United Kingdom184 contributions14 helpful votes
5.0 of 5 bubbles
"Ask at reception for the details of their associated parking garage!"
Read full review
DanW329 wrote a tip May 2024
Washington DC, District of Columbia112 contributions130 helpful votes
5.0 of 5 bubbles
"No complementary coffee in the lobby, so plan ahead if you have a morning meeting."
Read full review
Jennifer R wrote a tip Mar 2024
Lakeside, Montana369 contributions36 helpful votes
5.0 of 5 bubbles
"high room"
Read full review
katlyn wrote a tip Mar 2024
York, Pennsylvania2 contributions
5.0 of 5 bubbles
"Our room only had a shower, no tub if that makes a difference."
Read full review
N B wrote a tip Jul 2023
1 contribution2 helpful votes
5.0 of 5 bubbles
"Black Fox Coffee is around the corner--a great place for breakfast & coffee!"
Read full review
Not the right property for you?
There are more places to choose from in the New York City area.
PRICE RANGE
₹17,601 - ₹29,363 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York City
NUMBER OF ROOMS
127
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL INDIGO NYC DOWNTOWN - WALL STREET, AN IHG HOTEL (New York City) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel
Which popular attractions are close to Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
Nearby attractions include Accomplice New York (0.4 km), Trinity Church (0.5 km), and Stone Street Historic District (0.4 km).
What are some of the property amenities at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
Conveniently located restaurants include Manhatta, Kesté Pizza e Vino, and The Dead Rabbit.
Are there opportunities to exercise at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of New York City.
Are pets allowed at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.8 km), World Trade Center Memorial Foundation (0.8 km), and Brooklyn Museum (5.3 km).
All New York City HotelsNew York City Hotel DealsLast Minute Hotels in New York CityHotels near Hotel Indigo Nyc Downtown - Wall Street, an IHG Hotel
Things to DoRestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire