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W New York - Times Square

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Traveller (1748)
Room & Suite (840)
Dining (62)
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Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“blue fin”(144 reviews)
“times square”(1,649 reviews)
“cool corner room”(64 reviews)
AMENITIES
Free Internet
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from W New York - Times Square
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Offers from W New York - Times Square
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,504)
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Traveller rating
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1,118
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1,636
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1,791 - 1,795 of 3,736 reviews
Reviewed 8 April 2014

If you want to be in the middle of the action this is the place to stay! our 46th corner suite overlooked Times Square from above!! We were impressed with the staff from the moment we arrived and thoroughly enjoyed our 4 night stay. Special...More

Thank Doug161
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 10 April 2014

Hello Doug! It was a pleasure to have you with us during your special celebration and we are delighted you enjoyed your visit to the Big Apple! Thank you for the shout out to Kristin and we will gladly share your amazing feedback with her....More

Reviewed 8 April 2014

Stayed here for two nights on business. Never stayed at a W before. I was hoping for much more than the experience I had. Great location, great service, but the rooms are like a closet, my upgrade was a drink at the bar or free...More

Thank 5Starr4Me
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 10 April 2014

Hello and thank you for your honest and balanced feedback. We truly appreciate you taking the time to reach out to us and have since gladly shared your comments with our team as we are always looking to improve your experience with us. We look...More

Reviewed 7 April 2014

From the time we got out of the cab (was there for work, but brought my family) we were well taken care of. Everyone was very nice and helpful. If there was one thing I would point out it's no coffee... in the room or...More

Thank dmbowie
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 9 April 2014

Hello and thank you for your great feedback! It was a pleasure to have you and your family with us and we are delighted you had such a great experience! Please note our coffee makers are indeed available upon request via our Whatever Whenever team...More

Reviewed 7 April 2014

The W Hotel has long been my hotel of choice for leisure and business. And the property in Times Square is the perfect location for the city: close to the best shopping and just steps away from all the Broadway theaters. As a Platinum SPG...More

Thank Brian E
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 9 April 2014

Hello Brian! Thank you for your wonderful feedback and we truly appreciate you taking the time to reach out to us as well as your loyalty of course! It is always a pleasure to have you with us and our team is always here to...More

Reviewed 6 April 2014

Great location,but upon arrival we were very disappointed, our bathtub didn't drain and then we noticed hair floating in the tub, Yuk! Our room was not clean! The staff was always courteous and helpful. We were transferred to a new room, and offered a credit...More

Thank Diane D
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 7 April 2014

Hello Diane - thank you for your honest and balanced feedback in regards to your recent stay with us. We truly appreciate your candor as we are always looking to improve your experience for future and we have since gladly followed up on your comments...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$ 334 - US$ 622 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#190 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 334 - US$ 622 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#190 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (1748)
Room & Suite (840)
Dining (62)
Pool & Beach (3)
Amenities (17)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Dana-Da-Dane
16 April 2018|
AnswerShow all 3 answers
Response from Steven A | Reviewed this property |
As you know pricing changes frequently based upon several factors, largely due to demand, which is driven by events taking place at any given time. My recommendation is to always call the hotel directly, not the reservation... More
1
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Dana-Da-Dane
16 April 2018|
AnswerShow all 3 answers
Response from IAN J | Reviewed this property |
10 mins
0
Votes
ambereliseerinn
2 April 2018|
AnswerShow all 4 answers
Response from Les317 | Reviewed this property |
No swimming pool but we were out most of the time and the weather does not permit.
0
Votes
Room Tips
"SPG member - ask for high floor"
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"do not go find somewhere else"
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"Rooms facing Times Square and louder."
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"Ib a different hotel"
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