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Magnuson Convention Center Hotel

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Magnuson Convention Center Hotel
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723 Reviews from our TripAdvisor Community

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There are newer reviews for Magnuson Convention Center Hotel
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Showing 488: English reviews
Liverpool, United Kingdom
Reviewed 14 September 2016

For the money this was a great hotel to stay in. The free breakfast had a good selection and was fresh and replenished quickly. The rooms were dated, but really who cares, you don't go to New York to sit in the room. The aircon worked well, so did the shower and the beds were very comfy so for the...

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Helpful?
2Thank Melissa S
Annie C, General Manager at Magnuson Convention Center Hotel, responded to this review

Dear guests: This is a standard property and the rooms are clean and cozy even without any luxury amenities but we have all the basic ones in the room such as coffee maker, iron and ironing board, hair dryer etc. plus the temper-pedic mattress, an additional add on to our guest's comfortable need. With our variety choices of breakfast, this...

Reviewed 13 September 2016

The hotel itself was very basic but it had what you would need. A pretty ok breakfast as well. The staf was very nice and helpful! I would say it's a good hotel for that price, you get what you pay for:)

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Helpful?
Thank Toril L
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Thank you for the kind words about our modest hotel and the amenities we offer. We pride ourselves on the cleanliness of our rooms, our substantial American breakfast buffet, friendly staff and affordable room rates. We look forward to your next stay and thank you again for choosing the Magnuson Convention Center Hotel. Best, Guest Relations Manager Magnuson Convention Center...

Reviewed 16 August 2016

Stayed at this hotel for one night. Needed a hotel close to midtown with accesable parking. Stayed in a room with a kingsize bed, bed was comfortable and clean. Free wi-fi, nice AC and bathroom. Breakfast could have benen better. We parked our car in a garage next door for 47$ (discounted price through the hotel). 5 min walk to...

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Helpful?
1Thank MikaylaC91
MCCHRelationsManager, Manager at Magnuson Convention Center Hotel, responded to this review

Thank you very much for the feed back. The breakfast here are include not just the simple items such as bagels, danish, muffin, toast etc., we also have hot items such as sausage, waffle and scramble eggs. plus many other items. Our goal is to strive providing the best service as we could and it had been our pleasure to...

Reviewed 12 August 2016

It's super expensive and look like a horror movie. We asked for them to store our lugagge and they left in in the front desk's living room so anyone would steal anything. By the end of the day the front desk was virtually inaccesible with all people's lugagge. The room was the first part, it was gloomy, humid and very...

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Helpful?
3Thank Estefania G
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Estefania, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. Guests feedback is always welcomed regardless of it's nature. We understand our limitations and work exceptionally hard to make sure our guests are pleased with the quality of their stay. On behalf of the entire staff, please accept our sincere apology for any...

La Ravoire, France
Reviewed 12 August 2016

The best quality of this hotel is its location near Hudson Yards (7) metro station. Rooms are small, the equipment quite old needs refreshment, a bad TV, the elevator out of service for 3 days, the room service absent for 1 day, the industrial breakfast except the wafles is not appetizing. The service at desk is OK but other people...

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Helpful?
Thank Jean-Marc S
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Jean-Marc, Thank you for taking the time to review your stay. We strive to lead the industry in customer service. I am sincerely sorry for any inconvenience you encountered while staying with us and for the problem we had with the elevator. The motor drive stopped working and needed to be repaired. It was completely out of our control. Thankfully,...

Mumbai, India
Reviewed 10 August 2016

Visited the hotel for 12 hours hardly. Nice hotel. Very friendly staff members. Hotel at a good location near about the Lincoln Tunnel and Megabus bus stop. The rooms are very small and i guess for the prices that they are charging, which is near about the same as other hotels around Manhattan. Looks like the rates are a bit...

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Helpful?
Thank shahjaykumar
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Shahjaykumar, Thank you for the kind words regarding our modest hotel. We pride ourselves in our extremely friendly and helpful staff and our proximity to the major transportation hubs. Please accept my sincere apology for any inconvenience you may have encountered. It was an absolute pleasure having you as a guest. Thank you again for taking the time to review...

Kelowna, Canada
Reviewed 5 August 2016

We spent 2 days in NYC and stayed at the Magnusen.Convention Center Hotel. It was the perfect spot for us, as it was close to Downtown Manhattan. The room was not large but was good for us as we were out doing the tourist stuff all day. It was about 6 blocks to the Tour bus routes (Big Red Bus...

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Helpful?
Thank LARRY S
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Larry, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. We truly appreciate the fantastic review about our modest hotel, our delicious complementary breakfast buffet, and our proximity to the New York City Transportation hubs. We strive to lead the industry in customer service by exceeding guest expectations on a daily basis. Thank...

Boston, Massachusetts
Reviewed 2 August 2016

Most disappointed in this hotel. Stains on the sheets, bleach spots on the carpet and tub drain exposed. Noisy location. We left after one night. Advised that there were no other rooms available. Will not stay here again.

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Helpful?
5Thank marytH3094RN
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

maryth3094rn, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. Guests feedback is always welcomed regardless of it's nature. We understand our limitations and work exceptionally hard to make sure our guests are pleased with the quality of their stay. On behalf of the entire staff, please accept our sincere apology for any...

Stoke-on-Trent, United Kingdom
Reviewed 2 August 2016 via mobile

This hotel looked horrible location wise upon arrival. It was in a part of NYC which did not seem safe at night. Check in took approx 20 minutes per person and we had three rooms. On entering the room, I thought it was a joke. The list of problems is longer than my arm, so here goes. Dirty Towels Hair...

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Helpful?
3Thank m4rcus2001
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

m4rcus2001, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. Guests feedback is always welcomed regardless of it's nature. We understand our limitations and work exceptionally hard to make sure our guests are pleased with the quality of their stay. On behalf of the entire staff, please accept our sincere apology for any...

Reviewed 1 August 2016 via mobile

On the day we arrived we went to check in. We had one room with a king size bed already booked. We had 3 females staying in the room. The manager , Annie, told us we had to book a second room because only two people were allowed in a room. That was not stated any where on the website....

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Helpful?
1Thank Haley S
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Haley S, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. Guests feedback is always welcomed regardless of it's nature. We understand our limitations and work exceptionally hard to make sure our guests are pleased with the quality of their stay. On behalf of the entire staff, please accept our sincere apology for...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Located just half a block from the Jacob Javits Convention Center, the Magnuson Convention Center Hotel is a short 10-15min walk from Times Square,the Theater District, Madison Square Garden, Penn Station, Port Authority, and other major attractions and transportation hubs. Amenities and Services Provided: -Complementary American Style Hot Breakfast Buffet -Complementary Wi-Fi -Business Center -Tempur-pedic Beds in every room -Shared Shuttle and Taxi service TO the Airport (Fees Apply) -NYC Attractions and Tours (Fees Apply) -Safety Boxes in all rooms -Iron and Ironing Board -Hair Dryer -Shampoo, Conditioners, Soap, etc. ... more   less 

Additional Information about Magnuson Convention Center Hotel

Address: 522 W 38th St, New York City, NY 10018-1104 (Formerly BEST WESTERN Convention Center Hotel)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: ₹ 7,696 - ₹ 19,956 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Magnuson Convention Center Hotel 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Hotel New York City
Best Western Convention Center Hotel
Best Western New York City
New York City Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Magnuson Convention Center Hotel staff and other travellers.
23 questions
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Questions? Get answers from Magnuson Convention Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't think there is any difference between the rooms besides the size of bed.”
 of 5 bubbles 315JasonH, 21 Nov 2016 | Read review
“Don't bother with the view. Just get the cheapest room available.”
 of 5 bubbles steveL9834JJ, 2 Nov 2016 | Read review
“Ask for rooms away from elevator. Since elevator can be slow you can take stairs if you have a room on lower floor.”
 of 5 bubbles ScreennamePDX, 26 Oct 2016 | Read review
“Take ear plugs or maybe get a room on a high floor.”
 of 5 bubbles DigitalDave, 11 Oct 2016 | Read review
“Not a room on the side of the train”
 of 5 bubbles 4299103, 8 Oct 2016 | Read review
5 of 5
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