Motto by Hilton New York City Chelsea
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#15 of 745 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
Daily Mandatory Destination Charge will be added to the room rate and includes: Premium WiFi: daily $10 food & beverage credit for use in restaurant & coffee bar: choice of local meditation session or 45 minute Orange Theory Training class at local gym: 2 bottles premium water daily. Towering 42 stories over Chelsea, our hotel is two blocks from Madison Square Park and the Flatiron Building. We're about a mile from The High Line, Chelsea Market, Times Square, and Greenwich Village. Dozens of unique eateries, bars, museums, and shops are also a short walk from our doors. Or unwind with a drink and bite to eat at our bar and restaurant.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Meeting rooms
Wifi
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Special diet menus
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Refrigerator
Cable / satellite TV
Walk-in shower
Telephone
Private bathrooms
Tile / marble floor
Flatscreen TV
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
383Restaurantswithin 0.5 km
105Attractionswithin 0.5 km
113 West 24th Street, New York City, NY 10001
Getting there
23rd StNew York City Subway2 min
23rd StNew York City Subway3 min
960Reviews26Q+A100Room tips
Reviews
Traveller rating
- 851
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- 9
- 10
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Carolina Ballon, waitress in the bar is great. Ask for her if you drop in. She provides good recommendations, is prompt, and most pleasant. Check in was easy. Our room was ready on time. And for a standard king bed room it was fairly spacious. We’ve stayed here a number of times and will continue to do so.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
We recently chose Motto for an overnight in NYC and were so glad we did. Our stay started off with a warm and friendly greeting from the staff at the front desk. Check in was easy and efficient. We found our room to be clean and comfortable- brand new! Quite beautiful. The view from our room as the sun was setting was spectacular! After an evening at the theatre ( highly recommend The Music Man!), the bar was open for a night cap. Breakfast was fresh and delicious served by more friendly staff. Our overall experience was exceptional! We’ll be back
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Date of stay: February 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
8 Helpful votes
Helpful
Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 22 Feb 2022
Dear Alice L, Thank you so much for taking time and reviewing your stay! It was a pleasure hosting you here at Motto! See you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was AMAZINGGGG!!! So easy to book and check in. They are very helpful and super accommodating especially for first time visitors to New York! I would definitely book with this hotel again should I make it back to New York again!!!!
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Their chicken wings are addicting.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have stayed 2 times in the past year at this hotel and would certainly stay again. I came for a business/couple trip and the events were held in the meatpacking area which are easily accessible by walk or short 10 min drive from hotel. Fouad and Ina are absolutely phenomenal and friendly. Both times they listened to my request and provided a room with spectacular views. Ina is super friendly and welcoming. Ask for her if you stay at this hotel and she'll certainly do her best to exceed your expectations.
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 2 days ago
Hello 501lolgac, Thank you for choosing Motto Chelsea. We really appreciate your continued loyalty and are delighted to hear that you had a positive experience during both of your stays. We are especially grateful for your kind words about our staff members, Fouad and Ina. We will make sure to pass on your compliments to them. It brings us joy to know that they were able to fulfill your requests and provide you with rooms showcasing spectacular views. Ina will be thrilled to hear that she made a lasting impression on you with her friendly and welcoming nature. Once again, thank you for your feedback. We are incredibly honored to have had the opportunity to accommodate you, and we look forward to welcoming you back for any future visits.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at Motto a few times this past year and the staff and quality never disappoints. Best in the business friendly staff, comfy bed, modern room with a view. Sit at the bar for lunch - the bartenders are great for chats about the city. East access location to all the city has to offer.
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Date of stay: November 2023Trip type: Travelled with friends
Room Tip: Request/book high floors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 5 days ago
Hello TennisFan860, Thank you so much for your kind review! We greatly appreciate your continued support and are thrilled to hear that our staff and quality consistently exceed your expectations. We strive to provide the best experience possible for our guests, from our friendly and accommodating staff to the comfortable beds and modern rooms with beautiful views. We're glad you enjoyed your lunch at the bar and had great conversations with our bartenders about the city. It's also fantastic to know that our location offers easy access to all the amazing attractions our city has to offer. We look forward to welcoming you back to Motto soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is excellent and in a great location. Our flight arrived early morning and we went to drop bags with the hotel around 10am and they allowed us an early check in with no additional fees and gave us a room with a fantastic city view of downtown and One World Trade. The front desk was super helpful and got us squared away quickly. The man’s name was “Z” who helped us, and he is the epitome of what top rate customer service is supposed to be. Also enjoyed the bar where they make incredible cocktails and have a nice happy hour (4-7p)
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 6 days ago
Hello Ronnie M, Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel excellent and enjoyed our great location. It's wonderful to know that our team was able to accommodate your early check-in request and provide you with a room offering a fantastic city view of downtown and One World Trade. We will make sure to pass along your kind words to "Z" at the front desk, as he truly embodies exceptional customer service. We are glad you also enjoyed our bar's incredible cocktails and happy hour from 4-7pm. We look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My stay at the Motto Hotel was a great experience. The location was perfect, we were walking distance to many attractions, restaurants, bars, stores, and theaters. The room was small but very accommodating to our needs, it was very clean and comfortable. The view was spectacular at night. They also have a restaurant downstairs in the lobby that has a great selection of food and drinks. The staff was welcoming and very attentive throughout my stay. i would definitely be returning to this hotel.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Pack light, you have to be smart about space.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 6 days ago
Hello Cprerz03, Thank you for taking the time to share your positive experience at Motto Chelsea. We are delighted to hear that your stay was a great one and that you found our location to be perfect, with everything you needed within walking distance. Our staff takes great pride in providing welcoming and attentive service, so we appreciate your kind words about their hospitality. Thank you for choosing Motto Hotel, and we're already looking forward to your return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rodalita B wrote a review Nov 2023
Francisco I. Madero Municipality, Mexico170 contributions20 helpful votes
+1
Motto by Hilton New York City Chealsea - located in the heart of New york (NY) United State ..room rates $155 per night (USD) price match... Chealsea is a great area to stay. It is so Central everything. It is near the meatpackingdistrict. With fantastic dining options. And is close to greenwhich village.. this is really cool place to stay.. Hilton market Mottoas " the most affordable urban lifestyle brand" and an " urban microhotel" with rooms. A 163 square feet each!! It is calked a brilliant hotel.. rooms is not to large. With 2 sigle bed. A very accomodating room. Clean. Good to stay just for relaxing. and a great city view...$ 50 foods - restaurant & coffee.. great food. Great service. Beautiful place.. and a nuce decor all inside the hotel a friendly staff to be caring.. this hotel is best resorts villas. And everything..has.. Free wifi Pets allowed..…
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: You want to stay . A 42 stories over chealsea. From madison square park. ..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 6 days ago
Hello Rodalita B, Thank you for your review of Motto by Hilton New York City Chelsea! We're thrilled to hear that you enjoyed your stay and found our location in Chelsea to be convenient and central to everything. Our goal is to provide an affordable urban lifestyle experience, and we're delighted that you found our rooms clean, accommodating, and with a great city view. We're glad you also enjoyed our dining options and found the food to be great, with excellent service. We strive to create a friendly and caring atmosphere for our guests, and your kind words about our staff mean a lot to us. We do offer free Wi-Fi and are pet-friendly, as we believe in making our guests' stay as comfortable as possible. We appreciate your feedback and look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the second time that I stayed at the Motto in Chelsea, and it has officially become my hotel of choice. The vibe is unpretentious and fun, the rooms are small but really smartly designed (and very comfortable), and the staff is super helpful. A special thanks to Caesar at the front desk for being so helpful.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 6 days ago
Hello Marisam, Thank you for your kind words! We are thrilled to be your hotel of choice. Our unpretentious and fun vibe, along with our smartly designed and comfortable rooms, are among the reasons that make us stand out. Caesar at the front desk is a valued member of our team, and we will pass along your special thanks to him. We can't wait to welcome you back to Motto in Chelsea for another delightful stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muslim was able to help us and check us in early. Was very helpful and sweet. Quick check in and cared about our preference. Great experience and very accommodating. Hotel was nice and view was good.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 6 days ago
Hello A7784FFvictoriat, Thank you for taking the time to share your positive experience with us on Trip Advisor. We greatly appreciate your kind words and are thrilled to hear about your pleasant stay. We are delighted that our dedicated team member was able to assist you promptly and with the utmost care. Ensuring our guests' satisfaction is our priority, and we are glad to know that we were able to accommodate your early check-in request and cater to your preferences. We're also pleased that you found our hotel to be nice, and the view to be enjoyable. Providing our guests with a welcoming environment and a memorable experience is something we strive for. Once again, we appreciate your valuable feedback and the time you took to share your review. We hope to welcome you back for another great experience soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$196 - $514 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea
NUMBER OF ROOMS
374
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Claim Your ListingMOTTO BY HILTON NEW YORK CITY CHELSEA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Motto by Hilton New York City Chelsea
Which popular attractions are close to Motto by Hilton New York City Chelsea?
Nearby attractions include The Magician New York (0.4 km), Museum of Sex (0.5 km), and Escape the Room NYC (0.3 km).
What are some of the property amenities at Motto by Hilton New York City Chelsea?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Motto by Hilton New York City Chelsea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Motto by Hilton New York City Chelsea?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Motto by Hilton New York City Chelsea?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Motto by Hilton New York City Chelsea?
Conveniently located restaurants include Johny's Luncheonette, Brooklyn Bagel & Coffee Company, and Stumptown Coffee Roasters.
Are there opportunities to exercise at Motto by Hilton New York City Chelsea?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Motto by Hilton New York City Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Motto by Hilton New York City Chelsea?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Motto by Hilton New York City Chelsea offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Motto by Hilton New York City Chelsea?
The staff speaks multiple languages, including English and Spanish.