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351 W 38th Street, New York City, NY 10018
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18 people are viewing this hotel
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$321
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Free cancellation until 17/12/22
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$321
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Free cancellation until 17/12/22
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$258
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (276)
Room & Suite (54)
Dining (9)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.

About

#39 of 518 hotels in New York City
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Nestled between the buzzing glamour of Times Square and the up-and-coming Hudson Yards neighborhood, Arlo Midtown offers 489 thoughtfully designed rooms focused on marrying natural and contemporary elements. Guest rooms average 175 square feet and range from our signature King Rooms to our luxurious Arlo Suite. Featuring calming color palettes of blue and grey with brushed metal and leather accents, guest rooms also include modern amenities such as bedside wireless charging stations, 55" LED TVs, backlit bathroom mirrors and digital "Do Not Disturb" signs.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Taxi service
Business Centre with Internet Access
Meeting rooms
Coffee shop
Restaurant
Breakfast available
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
339Restaurantswithin 0.5 km
105Attractionswithin 0.5 km
636Reviews31Q+A75Room tips
Traveller rating
  • 523
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  • 27
  • 15
  • 12
Time of year
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Most Recent
Stanley S wrote a review 7 Dec
Winter Garden, Florida412 contributions199 helpful votes
it isn't without its faults. The rooms are TINY, but that is typical of any NYC hotel and you learn to deal with it. The rooms are clean and that is always our main concern. What I did not care for, and I am unsure of their cleaning policy (that is on me) but they cleaned the room on the day after we arrived and did not clean it afterwards before we left on Monday. So, if that is SOP, then I take it back. The beds and pillows were amazingly comfortable;we had a Kingsize. They do make the most of the space you do have. There was a false bottom window seat where we could store our luggage and a stand-up shelf unit with drawers for our items. Make sure you unpack and you will feel different about the size of the room as there is plenty of storage despite some close quarters areas. The bathroom had high end towels and toiletries but why low end toilet tissue I am unsure. There was a large TV and ample room lighting. One negative was the drafty window so we kept the shade down to block the draft. The heating system seemed weird and I could never get the room temperature quite right. The staff was friendly and helpful. There was an on-site restaurant which we did not use. The coffee bar was OK but walk to the end of the block and you have a nice little light breakfast place or three blocks to Best Bagel. The location was convenient and we had little difficulty in getting anywhere. It was four blocks from Penn Station and four blocks to the nearest subway entry. .Safety is not an issue as you need a key to access the elevators and merely to touch the pad to get an elevator up or down. I questioned a part of the "room hold" and got a good efficient answer from the front desk. Overall, an excellent stay for us, returning to our old haunts in New York as we haven't been able to travel back "home" for quite a while. We would recommend this hotel and definitely stay again.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Unpack and see how much room there really is
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded yesterday
Hi, We appreciate the detailed feedback from you. Thank you for staying with us, it's a pleasure that you enjoyed your stay overall and we are doing our best in improving ourselves and make things easier and convenient for our guests. We hope to see you soon Best wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
likjemd wrote a review Aug 2021
Idaho Falls, Idaho7 contributions6 helpful votes
Hotel's Favourite
Upon arrival to this beautiful hotel we were welcomed by amazing staff Aaron and Arthur. The hotel is so pleasant and extremely clean with a great modern twist. The hospitality of Arthur and Aaron are above and beyond from the minute we entered the hotel lobby. They met and exceeded my expectations from the moment we arrived to this hotel. All respect for these guys at the reception , they are doing an amazing job here , a true sample of hospitality. Will definitely write another review for the hotel , since we just checked in, but definitely wanted to give my highest thanks to these guys after my warmest welcome here ! Excellent hotel with the amazing staff!
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from Richard Tucker, Guest Services / Front Office at Arlo Midtown
Responded 10 Aug 2021
Hi Likjem! We are thrilled to hear that Arthur and Aaron went above and beyond, exceeding your expectations to ensure that you felt welcomed on arrival. We are inspired by the work that they do and are so thankful that you have recognized them for their amazing hospitality. Please let us know if there is anything we can do to help make you feel more at home! Warm Regards, Richard Tucker Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deborah G wrote a review 6 Dec
Alex at checking was fantastic 💙 The room was spotless and had an incredible view. We would absolutely stay here again. Great location in the heart of midtown. 15 minutes to Time Square. 20 minutes to Rockefeller Center.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AVelaJr wrote a review 6 Dec
2 contributions
Alex at the front desk was amazing and very welcoming. Explained all the details. The bed was very comfortable and the shower was spectacular, great pressure. The roof top had amazing views of the city.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded yesterday
Thank you for your fantastic feedback. We are very happy to know that you had a nice stay. Looking forward to seeing you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A C D wrote a review 5 Dec
13 contributions
We stayed for 5 nights at the Arlo Midtown it was our second stay here. We can't fault the hotel for its location, comfy beds and cleanliness. We travelled with my two teenage daughters who also loves the hotel and especially enjoyed the views from the rooftop bar although the rooms were small the beds are comfy and very clean. We had some issues with billing though which although caused us some stress was dealt with by the Amazing Sydney, he couldn't do enough for us to help resolve the issues and for that we are so grateful it made all the difference to us. Thank you Sydney !
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded yesterday
Hello, thank you for your feedback. We love to hear you had a great stay and we apologize about the billing issues. We hope to see you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lindaberti wrote a review 5 Dec
Oshawa, Canada2 contributions1 helpful vote
Always a wonderful time at Arlo Midtown!! Wonderful, courteous staff.. always willing to help!! Love the beds and ambiance!! The atmosphere in Nearly Ninth is amazing!! A wonderful trip with my granddaughter!! We will be back !!
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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spdy1186 wrote a review 5 Dec
Santa Barbara, California1 contribution
You can't beat this location. You are in the middle of it all. We arrived early AM, and though there was a room available, they charge you an extra $40 to check-in early. However, the staff were kind and courteous. I even needed tampons, and they were able to deliver a few to my room. They were also able to arrange a car service to the airport, and called our room when it arrived. The rooftop had wonderful views. Cocktails were just OK. The cocktails at the 1st floor bar/restaurant were great though, and being able to grab a coffee on our way out at the Cafe by the lobby was convenient and good. I am interested in checking out the ARLO hotels next time.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ericka T wrote a review 4 Dec
1 contribution
Angie was the best at the front desk! Thanks for your outstanding customer service and help! Got to the room and everything was clean and tidy. Very nice hotel with cafe and bar downstairs. Will be back soon!
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 5 days ago
We appreciate your feedback . Have a great time :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rita K wrote a review 4 Dec
1 contribution
Great location, great ambience. The room was nice and good use of a small space. The set up of the elevators was really good, never have I seen something like that and we never waited for an elevator. Alex at the front desk checked us in and checked us out, he was extremely friendly and funny and remembered who we were throughout our stay, thanks to clever movie references he came up with at check in.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rosemarie B wrote a review 4 Dec
1 contribution
This was my second time staying at Arlo Midtown, and it has honestly been one of the best hotel experiences I’ve had. They are very kind, very clean, the rooms are small, but that’s to be expected in New York City, it’s in a really good area, the water gets really hot, the shower pressure is really good From LaGuardia it’s about a 30 to 45 minute bus and train ride By car it’s maybe 25 to 30 minutes I will be visiting again.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 5 days ago
Thank you so much for your feedback . We are happy to have you back and we hope to see you soon again . Best wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$172 - $440 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
489
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ARLO MIDTOWN (New York City) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Arlo Midtown
Which popular attractions are close to Arlo Midtown?
Nearby attractions include Mission Escape Games (0.3 km), Exit Escape Room (0.4 km), and Shop Gotham NYC Shopping Tours (0.4 km).
What are some of the property amenities at Arlo Midtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Arlo Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arlo Midtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Arlo Midtown?
Conveniently located restaurants include Liberty Bagels Midtown, IL Punto Ristorante, and Black Iron Burger.
Are there opportunities to exercise at Arlo Midtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Arlo Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Arlo Midtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Arlo Midtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Arlo Midtown?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (2.5 km).
Does Arlo Midtown have any great views?
Yes, guests often enjoy the city view available here.