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Hotel Chandler

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3,042 Reviews from our TripAdvisor Community

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Showing 2,680: English reviews
Richmond
Reviewed 23 June 2014

Ok - so my view was of a fire escape, BUT as a result I heard NONE of the city noise and got one of the best nights sleep I have ever had in NY City. The staff is extremely friendly. Nicolie at the front desk was very helpful, and the bartender always poured the perfect head on the beer....

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Helpful?
Thank Robert T
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Robert T, I could not be happier to hear that you had great night’s sleep at Hotel Chandler! Our staff is always happy to hear that their service was appreciated and Nicole will be happy to hear your lovely comments. We look forward to welcoming you back during your next trip. Sincerely, Kate Martin

Reviewed 21 June 2014

This is one of NYC's best kept secrets. I was not happy with the first room I was shown, and asked the hotel to change my room so I could at least have a view of the street, not an alley. The front desk manager was happy to grant my request, but as it was an upgrade, it would cost...

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1Thank Chrisanng
Tel Aviv, Israel
Reviewed 21 June 2014

From the street, it looks very simple, but once you get in it's very elegant and unique. Nice smell in the corridor and in the rooms. The room was very pretty and comfortable. Complimentary WiFi. Helpful staff. And most important, the bed was awesome!

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Helpful?
Thank Orly_F
San Francisco
Reviewed 20 June 2014

This is the second time we've stayed at the Hotel Chandler. The first time was in May 2011 over Memorial Day weekend. We were really impressed with it then, and are still impressed with it now after our most recent stay last weekend. It was exactly the same as we remembered it- clean, nice people, great location. I did do...

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Helpful?
Thank Tracy M
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Tracy M. Thank you for your review! I am happy to hear that you were pleased with Hotel Chandler and enjoyed our location near great shopping and Madison Square Garden, we are lucky to be located in the heart of New York. I am glad to hear that the construction was not an issue for you and that you...

Birmingham, Michigan
Reviewed 20 June 2014

It feels good to be able to check into a hotel right in the middle of the city and consistently have a relaxing experience. Stayed a number of times and the room is consistently quiet and the major elements of a business stay are in place - excellent wifi, a comfortable bed, great bath amenities and an invigorating shower.

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Thank Tom K
Los Angeles, California
Reviewed 20 June 2014

I have been to NYC many, many times and have stayed all over Manhattan. I was traveling with my son and my father to celebrate my son's high school graduation. This was our first stay at the Hotel Chandler and we loved it. The hotel is beautiful and the staff are very friendly. The lobby is wood paneled, elegant, and...

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8Thank WeLove2Travel23
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

• Dear WeLove2Travel23 Thank you for taking the time to write such a lovely review! I am delighted to hear that you enjoyed our peaceful lobby and glad we could accommodate you in a quiet room as requested. I am happy to hear that you were able to experience Juni for dinner both in the restaurant and at the bar!...

Sydney
Reviewed 20 June 2014

Hotel Chandler is a luxurious but unpretentious hotel. I managed to find a special rate that made it affordable while still feeling like a treat. If you like good espresso the Korean restaurant across the street is for you.

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Thank Carol T
Reviewed 19 June 2014

I arrived at this hotel with optimism and an open mind as I had already read the previous reviews on here. The hotel is situated on East 31st Street. On arrival, I noticed the road works and was a bit apprehensive. Check in was very smooth and we were situated on the 2nd floor so not far to go to...

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Thank laura c
Ireland
Reviewed 17 June 2014

We wanted somewhere quieter than average but well placed for seeing as much of NY as possible in a few days. A couple of blocks from Penn station ( we arrived via the surprisingly good Acela train service from Boston) and a short walk to subway stations. If you are from out of town,like us, don't be intimidated by the...

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1Thank trenchfoot
Rock Hill
Reviewed 16 June 2014

Perfect location for touring the city. Excellent service, and comfortable quiet rooms. Convenient to many fantastic restaurants and must see's while you are in the city. Perfect for couples or family.

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Thank Elizabeth Ann L

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 

Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016-6702
Region: United States > New York > New York City > Midtown
Price Range: ₹ 11,647 - ₹ 37,733 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Hotel Style:
#33 Business Hotel in New York City
#69 Romantic Hotel in New York City
#103 Family Hotel in New York City
#103 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chandler staff and other travellers.
15 questions
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Questions? Get answers from Hotel Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside facing rooms are quieter.”
 of 5 bubbles 59janicem, 7 Dec 2016 | Read review
“Ask for a room facing the front”
 of 5 bubbles Biddyst, 6 Dec 2016 | Read review
“So many nicer looking places nearby. Wait a few years till loud construction is over next door and the place is refurbished.”
 of 5 bubbles ken0arto, 2 Dec 2016 | Read review
“This is a Luxury Small Hotels of The World hotel but bookings can be made through discount sites.”
 of 5 bubbles Dina332013, 2 Dec 2016 | Read review
“Rooms at the back of the hotel were very quiet, but did not have a view”
 of 5 bubbles JulsyB, 28 Nov 2016 | Read review
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