We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Chandler

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Chandler
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,244 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Chandler
See the most recent reviews
Showing 2,873: English reviews
Shelton, Connecticut
Reviewed 4 March 2015

I stayed the night for business and booked it off Hotels Tonight app. The front desk staff were all nice and check-in was a breeze. LOCATION -Great location - it’s in Flatiron - about 3 blocks from the subway (6) on Park/33rd Street with great restaurants in the neighborhood. If you need a quick bite and don’t want to order...

 Report
Helpful?
Thank jmsocampo
Yardley, Pennsylvania
Reviewed 4 March 2015

We had a short but wonderful stay at the Hotel Chandler. The staff were very friendly and helpful and we can't wait to return. The location is ideal and we found that we could walk to everywhere on our list.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Scott H
Phoenix, Arizona
Reviewed 3 March 2015

The hotel speaks for itself in photographs; but as someone who travels 20-30 times a year I want to emphasize how extraordinary the hotel staff is at the Hotel Chandler. Friendly, helpful, and positive!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Paul W
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Paul W: I can't thank you enough for your great review. I am thrilled to hear that you found our staff go above and beyond as we talk a lot about how to really connect with our guests and ensure we are always genuine and empathetic. As much as you may train ultimately the individuals and their attitude is...

Columbus, Ohio
Reviewed 3 March 2015

Quiet, clean, comfortable and great friendly staff. One of the best and most reasonably priced hotel stays I have ever had in NYC. Great location - close to all NY offers. I will definitely return! MJ Hudson

Review collected in partnership with this hotel
 Report
Helpful?
Thank Mary Jo H
Charlotte, North Carolina
Reviewed 2 March 2015

I loved that the room temperature could be adjustsed to my needs, since it was horribly cold - which I'm not use to being. It was warm, cozy for one (I can't imagine two people in that room AT ALL). The restaurant was nice, but very pricey, although that may be more of a Manhattan thing. It's in ealking distance...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Judith M
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Judith M: Thank you for your recent review. I am sorry the elevators were not up to speed during your stay and you experienced delays. We are reviewing what it would entail to increase the speed of them and I appreciate your feedback as this allows us to make better decisions on how to improve the guest experience. Yours...

Trinity, Florida
Reviewed 28 February 2015 via mobile

The hotel has a warm, personal feel to it. Stands out against the larger, chain competitors in the area. I recently had the pleasure of staying at Hotel Chandler for business. The staff in the hotel and adjoining restaurant are top notch. Friendly, courteous and eager to accommodate guests. The lobby has beautiful, large seating areas which are suitable for...

 Report
Helpful?
Thank Mrsstaecki
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Mrsstaecki: Thank you so much for the wonderful review. I am so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back, Yours sincerely, Kate Martin

Miami
Reviewed 27 February 2015

Very comfortable hotel in great area. Staff is very friendly and helpful. There is fresh coffee and tea in the lobby the entire day and evening and the two separate lobbies resemble more a comfortable living room then a hotel lobby. This was our second stay in the Chandler and the service was both times utmost efficient and friendly and...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Margita S
Nutley, New Jersey
Reviewed 26 February 2015

The Hotel Chandler is a part of the Luxury Small Hotel group. Beautifully appointed rooms, lobby and library. Our only disappointment was that the bar and Juni restaurant are closed on Sunday. However there are many places to dine and have a cocktail in the area. The morning coffee and tea are a nice touch. Comfortable beds, nice bathroom with...

 Report
Helpful?
Thank jack s
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear jack s: We appreciate you taking the time to post a review. My apologies that the bar was not open on Sunday and I do hope that we were able to recommend a good place for you to go to. We hope to have an opportunity to welcome you back, Sincerely, Kate Martin

Bishops Stortford, United Kingdom
Reviewed 26 February 2015

Me and my partner stayed at Hotel Chandler for 4 nights, we arrived via the air train and subway which was extremely easy and saved the pennies for the NYC shops and attractions. You also get there a lot quicker as there is no traffic and no queue. The hotel has a great location, is approximately 2 blocks from Empire...

 Report
Helpful?
Thank Katy B
Vega Baja, Puerto Rico
Reviewed 26 February 2015

A great hotel for a very reasonable price. The room, the service and the staff are excellent. And the location is perfect. We only had to use taxi service once since everything we were interested in was within walking distance.

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Eddie C

801 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (417)
Viewed
Dining (11)
Viewed
Bathroom (53)
Viewed
Room/Suite (111)
Viewed
View from Room (21)
Viewed
Hotel & Grounds (56)
Viewed
Family/Play Areas (12)
Viewed
Pool/Beach Area (2)
Viewed
Other (151)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (277)
Viewed
Amenities (13)
Viewed
Chandler Suite (45)
Viewed
Deluxe Queen Room (40)
Viewed
Double Double Room (34)
Viewed
Executive Suite (35)
Viewed
Premium Room (31)
Viewed
Dining (23)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (107)
Viewed
Hotel & Grounds (25)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (21)
Viewed
Bathroom (3)
Viewed
Dining (15)
Viewed
Other (42)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Avalon Hotel
Avalon Hotel
#133 of 467 in New York City
1,520 reviews
Midtown
Arlo NoMad
Arlo NoMad
#31 of 467 in New York City
275 reviews
Midtown
Hyatt Herald Square New York
Hyatt Herald Square New York
#164 of 467 in New York City
836 reviews
Show Prices
Show Prices
Show Prices
Midtown
Executive Hotel LeSoleil
Executive Hotel LeSoleil
#110 of 467 in New York City
636 reviews
Midtown
The Roger
The Roger
#154 of 467 in New York City
2,291 reviews
Gramercy Park
Park South Hotel
Park South Hotel
#48 of 467 in New York City
2,106 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 

Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016-6702
Region: United States > New York > New York City > Midtown
Price Range: ₹ 15,352 - ₹ 34,720 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Despegar.com, Cheap Tickets, getaroom.com, Jetsetter and HotelQuickly so you can book your Hotel Chandler reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Hotel Style:
#33 Business Hotel in New York City
#68 Romantic Hotel in New York City
#97 Luxury Hotel in New York City
#102 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Chandler staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from Hotel Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a Chandler suite, loads of space”
TJ1961, 22 Apr 2017 | Read review
“Ask for a room on a higher floor to avoid street noise. It's midtown so it's not going to be the quietest.”
PagePendragon, 17 Apr 2017 | Read review
“Street view room is nice, but can get loud”
julialA1452MG, 11 Apr 2017 | Read review
“Corner suites are very spacious.”
theresar489, 1 Apr 2017 | Read review
“Not near the elevator. People can be rude and loud. They have an east wing that is REALLY quiet with only 3 rooms per floor.”
BR117, 22 Mar 2017 | Read review
5 of 5