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W New York - Union Square

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1,390 Reviews from our TripAdvisor Community

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There are newer reviews for W New York - Union Square
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Showing 1,309: English reviews
San Francisco, California
Reviewed 29 January 2014

So I haven't stayed here (W Union Square) for a while because of the ongoing renovation etc. I just had the opportunity to stay here 2 times in one week...not only an amazing experience but a relaxing one where I wasn't constantly bombarded with information and over-hype. I got all I needed from everyone... Front desk.. Eddie and Stella XOXOXO...

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Helpful?
Thank Vijai M
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Vijai, Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such raving reviews on our hotel and our team. Stella and Eddie both have always gone above and beyond with our guests to make them feel right at home. I am glad you found your home away...

New York City, New York
Reviewed 29 January 2014

We stayed at the hotel during a move between apartments in New York. We were accompanied by our dog, and the pet-friendly policy was great for us. We all felt welcome and well care for. The room was beautifully decorated and comfortable. The room service food was outstanding. The hotel provided a new toy, pet bowl, and bed for our...

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Helpful?
Thank Robin M
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Robin, Thank you so much for taking the time to write and share with us your recent experience. I am glad you had a wonderful time at our hotel during your transition between homes. We adore our guests that have pets. As a pet owner myself, I know our team loves when our guests bring their furry family members...

Pittsburgh, Pennsylvania
Reviewed 28 January 2014

I had a remarkable stay at the W Union Square recently and felt compelled to share my experience. From the first step in the door, the entire staff made us feel like valued customers. The front desk staff was helpful, kind, efficient, and accommodating. The room service staff was excellent, and the concierge and valet staff were fantastic as well....

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Helpful?
Thank CLMLW
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello CLMLW, Thank you for taking the time to write a review on your stay with us. I am glad you had a wonderful time at our hotel. I will share your wonderful comments with our team. We look forward to your next visit. All the best, Gerald Tellez

NY
Reviewed 28 January 2014

I came here as a surprise birthday gift from my boyfriend :) The hotel is in a great location in Union Square! Our experience with the hotel staff was so great! Check-in went very smoothly and as we were heading to the elevators, we were greeted by one of the managers, Marc, who was aware it was my birthday and...

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Helpful?
Thank sleepiebabie
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Sleepiebabie, Thank you so much for taking the time to write a review on W New York Union Square. It is always nice to read such raving reviews on our hotel and our team. We here at W Hotels love making those special occasions that much more memorable. I am glad that our General Manager Bill and our Assistant...

San Francisco, California
Reviewed 27 January 2014

I highly recommend this hotel. The location can't be beat as a perfectly situated base for walking to all of the most interesting neighborhoods in Manhattan. I really like the design and vibe of this particular W. It's more subtle and less of a pretentious scene that many of its sister properties. I really like the recent redesign of the...

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Thank sf2world
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello sf2world, Thank you for taking the time to write and share your recent experience with us. It is always nice to hear from our guests. I am glad you enjoyed our newly designed guest room and color schemes. Did you happen to notice our headboard on the bed? It is a map of the Union Square area! Take a...

Fort Worth, Texas
Reviewed 24 January 2014

Service at this hotel is fantastic! From the moment we drove up the staff was super friendly and took excellent care of us. It was wet and snowy out and the gentleman helping us from the car took great care to make sure that we didnt get our feet and clothes messed up. Very quick to check us in. Gave...

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Helpful?
Thank Starlight11
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Starlight11, Thank you for taking the time to write and share your recent experience with us. I am glad you had a wonderful time at our hotel. I will share the great comments with our team. I know they always go above and beyond to make sure our guests feel right at home. I am glad they were able...

Westfield, New Jersey
Reviewed 21 January 2014

Very impressed with staff at W New York Union Square. We needed to check in early in order to get ready for our son's wedding and the staff worked really hard to get us a room. Everyone was so friendly including the doorman, the bell hop, and all the front desk people. They also helped us enormously when we had...

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Helpful?
Thank jazzypeach
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Jazzypeach, Thank you for taking the time to write about your experience at W New York Union Square. I am glad our team was able to get you into a room early to get ready for your son's wedding. Our team always goes above and beyond with our guests to make them feel right at home. If I can...

Brooklyn, New York
Reviewed 21 January 2014

I brought my girlfriend here for her birthday and for a night out. Upon entering the hotel we were checked in by a girl named Stella who happened to be incredible nice and personable. So much so, that both my girlfriend and I immediately began liking this hotel. After we checked in I met one of the managers named Marc....

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Helpful?
Thank Geoff P
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Geoff, Thank you for taking the time to write and share your recent experience with all of us. It is always nice to hear such wonderful comments about our team and hotel. I will share your wonderful comments with both Stella and Marc. I am glad they were able to make your girlfriend feel special on her day. If...

Reading, Pennsylvania
Reviewed 20 January 2014

My wife and I used to live in Hoboken NJ, right across the river from Manhattan. We try to get to NYC a couple times per year. This was our first time at the Union Square W Hotel, and had a really nice experience. First, the location was excellent and very centrally located. Furthermore, from the doorman to the front...

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Helpful?
Thank Paul M
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Paul, Thank you for taking the time to write and share your experience with all of us. I am glad you had the opportunity to stay with us. I will share your wonderful comments with the doormen and our welcome desk teams. They always appreciate the kind comments from our guests. If I can be of any assistance on...

Boston, Massachusetts
Reviewed 17 January 2014

I love this hotel in the Union Square neihborhood. The rooms and views are wonderful and the service is excellent. Outside the hotel are great restaurants, yoga, spin classes and shopping including a farmers market. The location is not as touristy as time square.

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Helpful?
Thank jbl44
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Jbl44, Thank you for taking the time to write and share your recent experience with us. I am glad you enjoyed the view from your room and our hotel. I will share your wonderful comments with our team. I know they always like to hear these types of commets from our guests. If I can be of any assistance...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Ave S, New York City, NY 10003-1634
Region: United States > New York > New York City
Price Range: ₹ 18,773 - ₹ 39,661 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#52 Green Hotel in New York City
#107 Romantic Hotel in New York City
#111 Luxury Hotel in New York City
#159 Business Hotel in New York City
#177 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Union Square staff and other travellers.
6 questions
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Birmingham, United Kingdom
Cincinnati Ohio
over a year ago
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7 months ago
Baltimore, Maryland

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles MontrealDanny, 28 Dec 2016 | Read review
“Building directly across 17th Street from hotel being renovated in Dec. 2016--lots of construction noise starting at 7:00 a.m.”
 of 5 bubbles gbrandt2016, 22 Dec 2016 | Read review
“The fabulous room is fabulous. Amenities and products are the best. Great views. Bright and large room. ”
 of 5 bubbles Anaid38, 12 Dec 2016 | Read review
“High floor is more quiet”
 of 5 bubbles BethJS165, 12 Dec 2016 | Read review
“Rooms facing south are quiet and have fabulous night vistas!”
 of 5 bubbles PixieWife, 8 Dec 2016 | Read review
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