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W New York - Union Square

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W New York - Union Square
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1,370 Reviews from our TripAdvisor Community

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Showing 1,291: English reviews
Pullman
Reviewed 3 days ago NEWvia mobile

Stayed here on first weekend visit to NYC. Certainly a busy hotel, and a welcome lobby. Room left something to be desired being dated, but still included the same style and atmosphere one would associate in general with this chain. Not as great as I had previously assumed it would be from some minor research, especially with other W hotels...

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Helpful?
Thank Cinebriate
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Cinebriate, Warm greetings from W Union Square, we were honored to be your chosen home-away-from-home during your first trip to the Big Apple! We appreciate you taking the time to provide your feedback and we are delighted that you felt our W welcome and trust you were comfortable in your room during your stay. We regret the snafu with...

Reviewed 4 days ago NEWvia mobile

After reading some recent reviews on trip advisor, I was a little anxious about our stay here. The staff is been extraordinary. Very accommodating and the hotel is lovely. A special shout out to Sebastian for the free ginger rail! Wink wink

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Helpful?
Thank Aleen B
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Aleen B, Warm greetings from your new friends in NYC! We are thrilled that you chose to stay with us, and we are thankful for your kind review. Sebastian is certainly a gem among many within our Talent, he was elated when he learned he made you feel so welcome. Your appreciation of our hospitality delights us, as it...

Reviewed 1 week ago NEWvia mobile

I usually stayed at hotel near Central Park. However, I decided to stay at this hotel. Cause I wanted to stay in another/New hotel. Once I arrived at W New York Union Square, I confirmed my decision was correct. Hotel staffs were very professional and didn't take much time to complete check in. Room was okay size and was able...

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Helpful?
Thank Susumu B
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Susumu B, We are always thrilled to welcome those adventurous travelers who have decided to try something new and we are delighted that your willingness to try a hotel you had not yet discovered resulted in an experience you won’t forget. It was a pleasure to welcome you to Union Square and we thank you for sharing your wonderful...

Melville, New York
Reviewed 1 week ago

My wife and I spent a Saturday night at the W to celebrate her birthday. As a lifelong New Yorker I can be pretty judgmental about hotels and restaurants since we frequent the city all the time. But the W Union Square didn't fall short on any level. Service was great, we got a room upgrade as a SPG Gold...

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Helpful?
Thank Bobyank7
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Bobyank7, It is always tickles us to be part of a birthday celebration, and we are delighted that we could participate in making your wife’s special day one that will be remembered. We are elated that our W Talent wowed you with their welcome and that you were perfectly relaxed in the ample comforts of your room. We are...

Miami, Florida
Reviewed 1 week ago

When I go to NYC, I prefer to stay at the W in Union Square. The rooms there are bigger than a lo of the W's and the staff is terrific, always making suggestions and willing to help. I also love the location.

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Helpful?
Thank elittman
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello elittman, We are always excited to see familiar faces walking through our front doors and we thank you for joining us again. As you mentioned in your feedback, we have an awesome location right on the square, which provides our guests with local flair, contrasted by the vibrant energy that exudes from the greater city of Manhattan. We appreciate...

Reviewed 1 week ago via mobile

Met family from Colorado the w make our visit the most memorable one we were treated like royalty best weekend we didn't want to leave the hotel lobby is a great place to hang out with family food excellant

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1Thank Drazinsky
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Drazinsky, Greetings from W Union Square! Nothing warms us more than families coming together and it was our pleasure to host you and yours during your recent weekend celebration. Our Talent was thrilled that you felt the warmth of our welcome and we are elated that we could help make your reunion such a success. We thank you once...

Vancouver, Canada
Reviewed 1 week ago

My husband and I arrived at the hotel around 8 a.m. after taking a red eye flight. Although our room wasn't ready at that early hour, the staff at the desk suggested returning around 11-12, and we were able to stow our luggage with them while we headed out to forage for brunch. Our room was ready at 11:30, the...

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Helpful?
Thank _bhsiang
tokyo
Reviewed 2 weeks ago

I stayed in this hotel just once. It is an older property refurbished. Enjoyed the location and local ambience. Service was good, our room fine. If you like Union Square this is a good choice. I was upgraded at this hotel.

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Helpful?
1Thank warren D
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello warren D, Greetings from NYC! It was our pleasure to host you during your recent visit and we are grateful for you sharing your feedback on your experience. We are thrilled that we charmed you with our style and that you felt the warmth of our welcome. As you mention, our location is enviable, providing a wonderful intersection of...

Bury St Edmunds, United Kingdom
Reviewed 2 weeks ago

Called into this bar - the Irvington - in the lobby of this building. It was just for a pre dinner beer. Lovely atmosphere - very good beer. A dish of dried pretzles and mustard is provided as a bonus (if that is your thing) and you can pick up a reasonable wifi signal. Good for taking the weight off....

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Helpful?
1Thank steven_wilkinson
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello steven_wilkinson, Warm greetings from your new friends at W Union Square and Irvington! We thank you for your delightful feedback which we have passed along to our team at Irvington. We hope that next time you visit we can persuade you to sample some of the delights on our menu and allow us to wow you further. Until then!...

Japan
Reviewed 2 weeks ago via mobile

This room was clean and cozy. we liked the fashionable room. We were comfortable with this time. David was a friendly man. He helped us to get more comfortable. If he will be there,we'd like to return the hotel again. It might be next spring. Thank you for a great time. We are looking forward to visiting NY again!!

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1Thank Aoandt
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Aoandt, Greetings from NYC! We are thrilled that you and yours enjoyed your time with us and we are warmed by your kind review. We are tickled that you appreciated the design aesthetic of your room as our Style Department takes pride in even the smallest details to ensure our guests are able to relax comfortably. We are especially...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Ave S, New York City, NY 10003-1634
Region: United States > New York > New York City
Price Range: ₹ 17,436 - ₹ 53,807 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#53 Green Hotel in New York City
#107 Romantic Hotel in New York City
#111 Luxury Hotel in New York City
#159 Business Hotel in New York City
#177 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Union Square staff and other travellers.
5 questions
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Cincinnati Ohio
over a year ago
6 months ago
6 months ago
Baltimore, Maryland
Philadelphia, Pennsylvania, United States
over a year ago

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“18th floor facing downtown”
 of 5 bubbles FLEXXX, 15 Nov 2016 | Read review
“Top floor rooms are awesome! But all are great to be honest!”
 of 5 bubbles 202rahulm, 15 Nov 2016 | Read review
“Ask to be overlooking Union Square”
 of 5 bubbles atraveljunky, 2 Nov 2016 | Read review
“Ask for a room on a higher floor for less street noise”
 of 5 bubbles erinh464, 3 Oct 2016 | Read review
“Ask for a Mega - great rooms”
 of 5 bubbles Whis117, 19 Sep 2016 | Read review
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