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Kimpton Muse Hotel

3,316 reviews
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Traveller (823)
Room & Suite (417)
Dining (23)
Overview
  • Excellent65%
  • Very good25%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“times square”(926 reviews)
“wine hour”(139 reviews)
“wine reception”(91 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
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Offers from Kimpton Muse Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,316)Write a Review
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2,001
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Show reviews that mention
All reviewstimes squarewine hourwine receptionnew yorkfree winemini barthe theater districthalf blockfront desk staffeach eveningbottle of champagneperfect locationgreat boutique hotelcupcakesstreet noisebroadway showsby nyc standards
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1 - 5 of 3,025 reviews
Reviewed 1 week ago via mobile

Modern comfortable clean hotel. Great location around the corner from Times Square and 5 mins walk to the subway (49th st station, with entry on the corner of 47th and Broadway). A restaurant is attached to the hotel - we did not eat in but...More

Thank Wayne P
Response from Steven W, Manager at Kimpton Muse HotelResponded 5 days ago

Thank you Wayne for the great review of The Muse Hotel and our friendly front desk! I am pleased to hear that you enjoyed the location of our property! We hope to welcome you back again soon!

Reviewed 1 week ago via mobile

I found the staff to be friendly and helpful. Room was very clean and ready on-time. The spa suite with balcony is recommended. This hotel has a unique charm, I typically say at another hotel but found rooms to be dull so I was looking...More

Thank baileyjmarg
Response from Steven W, Manager at Kimpton Muse HotelResponded 6 days ago

Thank you for taking the time to give The Muse Hotel a perfect 5 star rating! We so greatly appreciate your compliments to our property, especially our Spa Suite Balcony room! We greatly look forward to your next stay with us!

Reviewed 1 week ago via mobile

I chose this hotel as it was the closest to my office given the expected extremely cold weather. It met my expectations. I was upgraded to a suite on arrival which was very nice and Daniel on the front desk was helpful on a number...More

Thank mhglobal
Response from Steven W, Manager at Kimpton Muse HotelResponded 1 week ago

Thank you for taking the time to write about your experience. I am pleased to hear that Daniel was able to positively impact your stay. For all future stay I wanted to mention that we always have slipper available upon request. We hope to see...More

Reviewed 1 week ago

I don't really like huge big impersonal chain hotels so this appeals to me, it's really well appointed, huge rooms, especially for NY. Great desk staff, helpful, friendly and just plain nice. Location for going to the theatre is amazing and great little bars and...More

Thank sjricho6
Response from Steven W, Manager at Kimpton Muse HotelResponded 1 week ago

Thank you for taking the time to review The Muse Hotel! We greatly appreciate your compliments to our helpful and friendly staff! We cannot wait to welcome you back again soon!

Reviewed 1 week ago

I have previously stayed at this hotel and everything was fine. However, this trip things were much different. I stayed at the hotel last week when it was very cold in NYC. The first room I had, Room 507, was never below 80 degrees no...More

Thank D1452IEpatm
Response from Steven W, Manager at Kimpton Muse HotelResponded 1 week ago

Thank you for taking the time to review your experience. I am sorry to hear that you had HVAC issues during your stay. We did unfortunately have record breaking low temperatures and we are working to ensure we are better prepared for instances like these...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 205 - US$ 496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in New York City
#21 Family Hotel in New York City
#37 Romantic Hotel in New York City
#63 Business Hotel in New York City
#69 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 205 - US$ 496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in New York City
#21 Family Hotel in New York City
#37 Romantic Hotel in New York City
#63 Business Hotel in New York City
#69 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (823)
Room & Suite (417)
Dining (23)
Pool & Beach (1)
Hotel & Grounds (542)
Bathroom (64)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Jackie P
24 October 2017|
AnswerShow all 3 answers
Response from Bosn4 | Reviewed this property |
Not sure. Maybe the Irish bar around the corner.
0
Votes
Holly R
26 May 2017|
AnswerShow all 11 answers
Response from Donna K | Reviewed this property |
There was a fridge in our rooms. Don't recall the microwave, but they may have in some rooms.
0
Votes
bejayte
15 April 2017|
AnswerShow all 3 answers
Response from Norman S | Reviewed this property |
Have you called them they will tell you
0
Votes
Room Tips
"ask to be away from the lift"
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"Higher floor for quieter surroundings."
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"high floor"
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"Get on a high floor to avoid some of the typical street noise. Also, upgrade to a suite if you can as it is..."
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