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Hotel Pennsylvania New York

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Hotel Pennsylvania New York
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2,939 Reviews from our TripAdvisor Community

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Showing 1,297: English reviews
staffs
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW

After reading reviews was really worried about staying here to the point I nearly cancelled, I'm glad we didn't! Arrived Monday 28th check In was quick and painless given map and voucher booklet and allocated room 1506, yes room was basic and yes could prob do with an upgrade but it was clean, secure, warm had a comfy bed, a... More 

Helpful?
Thank jjacko123
1 review
Reviewed yesterday NEW via mobile

There was 6 of us, we stayed from Wednesday 23rd to monday 28th! Check in was 30 mins which was ok because the hotel was really busy. The first rooms that we got was a disgrace, needs a good Hoover and paint. We went straight down and complained and we got moved to another room on the 2nd floor which... More 

Helpful?
Thank Amandas2011
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

I visit New York for a week every February every year, I stay in hotel penn every time I visit and I can't fault it. It's lobby is beautiful and gives you a warm feeling when you enter from the street. You get what you pay for here at hotel penn, no extras. You pay brilliant cheap rates and they... More 

Helpful?
1 Thank N456050
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear N456050, Thank you so much for your very kind and generous feedback regarding your most recent stay at The Pennsylvania Hotel. Please know our welcome mat has been officially laid out for you and we will always be awaiting your return with open arms. Warm regards, Peter Gallo Hotel Manager More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

Came to New York for my birthday. Firstly our room was HUGE! So much bigger than I had expected or needed but that is not a complaint! The bed was nice and comfortable and staff were polite and friendly. Maria looked after us from entering until leaving and I cannot sing her praises enough!

Helpful?
1 Thank Elijahghunter
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Elijahghunter, Thank you for your wonderful and uplifting review. We love to hear when our guests have truly had the 5 star hotel experience they deserve. Our staff sincerely enjoys servicing our guests to the fullest and I am glad you were able enjoy that first hand with Maria B.! Please do join us again the next time your... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW via mobile

Had a really lovely stay in the Pennsylvania hotel the location is second to none and the staff are so helpful we had a really nice refurbished room on the 9th floor can't wait to return to New York City

Helpful?
1 Thank Sandra D
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Sandra D, Thank you for sharing your review on Tripadvisor following your stay with us. We are so happy to hear you enjoyed your stay with us. Thank you for being such loyal guests to The Pennsylvania Hotel. So glad we were able to accomodate your requests with regards to your roo request. We appreciate your feedback on your... More 

Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

I booked 2 triple rooms with travel republic, each room containing 3 single beds. Had a long wait on a queue to check in but was prepared for this from reading previous reviews. When we got to our rooms there was 2 dbl beds in each room, the rooms smelled awful and when when I sat on the edge of... More 

Helpful?
1 Thank duffrita
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear duffrita, I appreciate your candor and honesty regarding your recent visit to the hotel. Certainly, you surfaced several opportunities for the hotel to improve as we continue our objective of providing quality experiences on a consistent basis. Please know that we have taken your comments to heart as the adjustments and next steps are implemented. Thank you for your... More 

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Belfast, United Kingdom
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 days ago NEW

Having already read the reviews on trip advisor, I wasn't expecting the Hilton and boy was I right! We got checked in without issue, having already expected to pay the extra fees this wasn't a problem, up to our room, the lobby of the hotel was amazing and looked beautiful, but like with many hotels this was the best bit.... More 

Helpful?
Thank Chris R
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Chris R, Thank you for expressing your concerns from the recent stay at our hotel. Certainly your feedback was noted and more importantly, steps will be taken to ensure measurable improvements. Our objective is to convert less than satisfactory experiences into moments of clarity to build and strengthen how and what we do. Your invaluable comments provide the necessary... More 

liverpool
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW via mobile

The room is outdated and and filthy. It's in a great location but it didn't have wifi, we had to pay £17 a day to use it. The closet was far too small to store clothes and it didn't have hangers. The bed sheets had cigarette stains on.

Helpful?
1 Thank shaunefc
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear shaunefc, Thank you for your feedback from your recent visit to the hotel. I apologize for the annoying aspects that might have caused you concern. Our objective is to provide a place that allows our guests to have a relaxing and enjoying experience. We will take to heart and more importantly make the necessary adjustments to ensure more enjoyment... More 

London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW

Claims from the managers that they "have high standards" At this hotel are not reflected in the main. It is the most delapidated and dirty place I've encountered anywhere in the world, although there are renovated and fairly clean rooms on, amat least, floor 12. Firstly, we were given rooms that left me in shock and shuddering at the thought... More 

Helpful?
1 Thank bathvisitor186338
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear bathvisitor186338, On behalf of the hotel, please allow me to apologize for the difficulties experienced while a guest at the hotel. We are in the process of upgrading amenity items, terry, and a overhaul of room furnishings.Please know that overall guest comfort is our top priority. We take to heart feedback that allows our staff to re-direct, re-dedicate, and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

We visited here on the 22nd of nov 2016,the hotel lobby was presentable and due to reading trip advisor previously we made a point of asking for a nice clean room,,to which the receptionist replied "youll have to pay extra for that" and we were asked for a 100 dollar deposit in exchange for our room key.as soon as the... More 

Helpful?
1 Thank Julia M
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Julia M, Our sincerest apologies for any inconveniences that you experienced during your stay with us. It is always helpful when giving a review that you stick with your own experience so as not to confuse other readers by possibly misleading them. We do believe with our upcoming reburbishments you will be pleasantly pleased with the upgrades. We are... More 

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the actions. ... more   less 

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: ₹ 6,923 - ₹ 23,579 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
Reservation Options:
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pennsylvania New York staff and other travellers.
283 questions
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Questions? Get answers from Hotel Pennsylvania New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 15th floor and could still hear traffic not a problem as your that exhausted after busy days you sleep anyways.”
 of 5 bubbles jjacko123, 2 Dec 2016 | Read review
“ask for updated room”
 of 5 bubbles duffrita, 1 Dec 2016 | Read review
“if ur not happy with ur room refuse to accept it and insist you just want a clean room not an upgrade...BE FIRM!!!”
 of 5 bubbles P3656JDjuliam, 30 Nov 2016 | Read review
“not room 700!!”
 of 5 bubbles 53garyw, 29 Nov 2016 | Read review
“There are no good rooms as far ss we heard from our experience and those of other guests we talked to”
 of 5 bubbles nikita1961, 28 Nov 2016 | Read review
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