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    Hyatt Herald Square New York

    30 W 31st Street, New York City, NY 10001
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 395
    US$ 372
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    Traveller (273)
    Room & Suite (89)
    Dining (37)
    Hyatt Place New York Midtown South
    1,870 reviews
    #157 of 466 hotels in New York City
     
    Courtyard New York Manhattan/Herald Square
    740 reviews
    #108 of 466 hotels in New York City
     
    Hotel Chandler
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    834 reviews
    #110 of 466 hotels in New York City
     
    Overview
    • Excellent54%
    • Very good31%
    • Average10%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    Hyatt Place New York Midtown South
    1,870 reviews
    #157 of 466 hotels in New York City
     
    Courtyard New York Manhattan/Herald Square
    740 reviews
    #108 of 466 hotels in New York City
     
    Hotel Chandler
    3,339 reviews
    #133 of 466 hotels in New York City
     
    Courtyard New York Manhattan/Chelsea
    834 reviews
    #110 of 466 hotels in New York City
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (916)
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    There are newer reviews for Hyatt Herald Square New York
    See the most recent reviews

    181 - 185 of 775 reviews

    Reviewed 14 November 2016

    Review collected in partnership with Hyatt Hotels
    Thank brianmH8093CL
    Response from Kyle W, Manager at Hyatt Herald Square New YorkResponded 18 November 2016

    More

    Reviewed 14 November 2016

    The staff was so bizarre at this hotel. I've shared all my feedback with the hotel in a survey they sent me, but the weirdest part is that they claimed to have "ran out" of bottled water on the night we arrived and NEVER got...More

    Review collected in partnership with Hyatt Hotels
    1  Thank melissadL7291JP
    Response from Kyle W, Manager at Hyatt Herald Square New YorkResponded 18 November 2016

    We apologize that your stay was a bit off while visiting. I know we spoke personally and I appreciate your honest input. I'm sure we will WOW you when you return during your next visit. See you soon...

    Reviewed 11 November 2016

    The location is very central, the staff was amazing. The size of the room was a litle small but it's okay for a short trip. Unfortunately i miss one drink at Up on 20 (rooftop lounge) maybe next time ...

    Thank Jose F
    Response from Kyle W, Manager at Hyatt Herald Square New YorkResponded 18 November 2016

    We are delighted that you loved your stay with us. We strive to make sure every guest has a wonderful time with us. We hope to see you soon...

    Reviewed 9 November 2016

    Probably the worst hotel I have stayed at in years. Hyatt needs to really reassess attaching it's name to this hotel. From the gay bar music blasting inside the lobby and outdoors, to the non functioning elevators, the 20 something staff who are very nice,...More

    Review collected in partnership with Hyatt Hotels
    4  Thank Robert O
    Response from Kyle W, Manager at Hyatt Herald Square New YorkResponded 18 November 2016

    We apologize that you did not enjoy your stay. I do believe we have reached out to you personally to discuss the opportunities. We hope you will give us another chance and please do not hesitate to reach out to me directly.

    Reviewed 8 November 2016 via mobile

    Another absolutely great gem. I always make a stop here to grab food and a few drinks when I'm between work and personal travel outside of NY. The bar is staffed by world class staff and at this very moment their names escape me, but...More

    Thank osric18
    Response from Kyle W, Manager at Hyatt Herald Square New YorkResponded 10 November 2016

    Amazing, and wonderful that you had a great experience with us. We hope you come back again and stay with us.

    Hyatt Place New York Midtown South
    1,870 reviews
    #157 of 466 hotels in New York City
     
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    740 reviews
    #108 of 466 hotels in New York City
     
    Hotel Chandler
    3,339 reviews
    #133 of 466 hotels in New York City
     
    Courtyard New York Manhattan/Chelsea
    834 reviews
    #110 of 466 hotels in New York City
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 214 - US$ 547 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #87 Romantic Hotel in New York City
    • #119 Family Hotel in New York City
    • #121 Luxury Hotel in New York City
    • #147 Business Hotel in New York City
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hyatt Hotels Corporation, Expedia, Hotels.com, Ctrip TA, Priceline, Travelocity, Hotwire, Agoda and getaroom.com so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • Holiday Inn Midtown West 31st Street Hotel New York City
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    Traveller (273)
    Room & Suite (89)
    Dining (37)
    Hotel & Grounds (250)
    Bathroom (9)
    Family and Play Areas (2)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MarbellaSue
    21 July 2017|
    Answer
    Response from Bonnie F | Reviewed this property |
    We stayed in a queen room with 2 beds. No sofa in there. I would call the front desk and ask about the couch. The rooftop bar is outdoors only. Amazing view of the Empire State Building and the city! Wonderful hotel!
    1
    Vote
    Jimbo9589
    12 July 2017|
    AnswerShow all 3 answers
    Response from Stef H | Reviewed this property |
    Yes it's open and if not, just ask them to open it for you. Be ware children below 21 are not allowed on the rooftop after 5PM
    1
    Vote
    Amit R
    8 July 2017|
    AnswerShow all 4 answers
    Response from Stef H | Reviewed this property |
    Yes, you can arrange a shuttle service but payable. It's very near to Penn Station.
    1
    Vote
    Room Tips
    "Tell the hotel what you prefer and let them meet or exceed your expectations."
    Read review
    "Stayed on the 15th floor which was really quiet and we aske for views of the Empire State Building which was..."
    Read review
    "18th floor room 2 Empire State building view"
    Read review
    "Ask for a higher floor, and pay for the Empire State view."
    Read review
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