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Hyatt Herald Square New York

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Hyatt Herald Square New York
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838 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Herald Square New York
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Showing 715: English reviews
Spalding, United Kingdom
Reviewed 7 November 2016

The hotel was a great base for many of the cities major attractions, including just a meer 10 minute walk away from the Empire State building and even less so to MSG!! If you didn't fancy walking to the Empire State, you could simply go to the Rooftop Bar and have a personal view of the building yourself! Worth it...

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Helpful?
Thank lotsalottiee
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you for taking the time to review your recent experience with us. We hope you come back and stay with us again soon.

Laguna Beach, California
Reviewed 7 November 2016

Review collected in partnership with Hyatt Hotels
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Thank iji123
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Boston, Massachusetts
Reviewed 6 November 2016 via mobile

Pros: - the really nice front desk agent who gave us early check-in at around 1pm - the comfortable bed - the cute design of the lobby and room - proximity to MSG / Penn Station - nice shower Cons: - beverages that is sold downstairs in the "market" is not cold (yet inside a fridge?) - small rooms -...

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Thank axriyadi
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are glad you took out the time to review your recent experience. I hope you come back and visit us again soon.

Reviewed 6 November 2016 via mobile

Great staff so helpful and professional. Brenda, served us amazing drinks with hospitality and made us feel so at home for our stay! Thank you! The rooms were neat and tidy. The staff was wonderful with helping with directions and helping us make our way in through the city.

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Helpful?
Thank Kami T
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thanks a bunch for taking the time to review your recent experience. We are glad you shared our associates names and we love that.

Toronto, Ontario
Reviewed 4 November 2016 via mobile

The hotel staff were really trying very hard to please, This is really a very basic hotel in Manhattan, probably deserves 2 stars instead of 3. For $279 plus tax per night, it's good value for money for a Manhattan hotel. The continental breakfast was really good although a bit pricey at close to $30 including tax and gratuities. Alicia...

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Thank KoKo2014
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We sincerely apologize that your recent stay was less than wonderful. Next time you visit, if you choose to stay with us, please reach out to me so I can do my best to accommodate you in a better manner based upon your feedback. Please don't hesitate to reach out to me directly.

Philadelphia, United States
Reviewed 3 November 2016

Review collected in partnership with Hyatt Hotels
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Thank Jane V
San Diego, California
Reviewed 3 November 2016 via mobile

Even though the rooms here are micro-sized you cannot beat the location! What more do you need in NYC? Great Hotel very clean and an amazing Spot close to everything! we walked every day down 5th Avenue to Central Park and everywhere else around the city. The Subways were easy to navigate and we really enjoyed our second trip to...

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Thank lilsnipper102
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking out the time to tell us about your stay. We are glad you enjoyed the hotel. We hope to see you come back again soon.

Miami, Florida
Reviewed 2 November 2016

We stayed in room 803 which had a "flying" refrigerator. it was located between the two beds against the wall about 4 feet of the floor and you have to be careful not to hit your head with the corners of the cabinet that holds it-in fact, there were some rubber bump pads which were placed on those corners for...

Review collected in partnership with Hyatt Hotels
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Thank nicolaos
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We apologize about your stay and the fridge issue. All our units are located in the upper cabinets. We hope to see you come back and visit us again. I will try to make sure your stay is more enjoyable.

Chandler, Arizona
Reviewed 1 November 2016

Review collected in partnership with Hyatt Hotels
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Thank abdullahm218
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Niskayuna, New York
Reviewed 30 October 2016

The rooms are a decent size and the location is convenient to mass transit and food. For those reasons it's a hotel I want to like. But on each of my last three stays something went wrong or wasn't quite right. Nothing major, just a lack of attention to detail and execution.

Review collected in partnership with Hyatt Hotels
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Thank mhw182016
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are sorry that you were not overjoyed with your recent stay. Please do not hesitate to reach out to me directly next time you come back and I would love to meet and see what I can do to exceed your expectations. See you soon...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. ... more   less 

Additional Information about Hyatt Herald Square New York

Address: 30 W 31st Street, New York City, NY 10001-4403
Region: United States > New York > New York City > Midtown
Price Range: ₹ 14,780 - ₹ 31,829 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Herald Square New York 3.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, Despegar.com, Hyatt Hotels Corporation, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Midtown West 31st Street Hotel New York City
Hotel Style:
#89 Romantic Hotel in New York City
#121 Family Hotel in New York City
#149 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Herald Square New York staff and other travellers.
23 questions
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Questions? Get answers from Hyatt Herald Square New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If Hyatt does not offer a reasonable rate, check Expedia and other online hotel booking sites.”
GlennY919, 27 Mar 2017 | Read review
“There is a rooftop deck with a beautiful view of Empire State building-go up, especially at night!”
getupdosomething, 14 Mar 2017 | Read review
“don't forget to visit the roof!”
stewey617, 27 Feb 2017 | Read review
“Ask for a view of the Empire State Building! Higher up means less traffic noise.”
116lorrainem, 13 Feb 2017 | Read review
“Ask for a room on the upper floors with a city view”
Mandie1, 20 Jan 2017 | Read review
5 of 5