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Hyatt Herald Square New York

1,025 reviews
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Traveller (297)
Room & Suite (90)
Dining (38)
Overview
  • Excellent53%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
3.5 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,025)Write a Review
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All reviewsrooftop barthe empire state buildingpenn stationnew yorkkorea townrooms are smallholiday innstorage spacemodern hotelconvenient locationtwo blocksroom sizeearly checksubway linesnyc hotelscoffee makerstreet noise
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1 - 5 of 861 reviews
Reviewed 2 days ago

Hotel was excellent! Price was reasonable, food was very good, and customer service at the front desk was excellent and they were very nice and accomodating! Location in the city was also decent. Definitely will go back!

Thank Brian G
Reviewed 6 days ago

Since I am short on time, the stats (spoiler: all are good except pillows): --Location: excellent --Staff: friendly and competent --Bed: good. Pillows are not very nice. --Restaurant: didn't go. --Shower / water pressure: decent --Common area: quite nice, very comfortable feel. --Internet: free, I...More

Thank aimansmith
Reviewed 1 week ago via mobile

The staff was first class and I would highly recommend this hotel simply because of them. I had a few request before our arrival and they exceeded our expectations! Great location and not far from Times Square and Penn Station. The only discomfort we had...More

Thank L C
Reviewed 1 week ago via mobile

Boy oh boy - for NY standards it ain’t easy to find a hotel that really takes care of you as your guest. And in our experience on all the travels we have had to the big apple Hyatt Herald Square just exceed our expectations....More

1  Thank Rigo L
Reviewed 1 week ago

We were caught in the snow storm at JFK ? We had just spent the night at airport no sleep ,arrived at Hyatt Herald Square 9am check in at 4 they cleaned room and had us in by 9:30 . Thank you HHS. Life saver

Review collected in partnership with Hyatt Hotels
Thank janehK3477KQ
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 154 - US$ 464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Family Hotel in New York City
#87 Romantic Hotel in New York City
#145 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 154 - US$ 464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Family Hotel in New York City
#87 Romantic Hotel in New York City
#145 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (297)
Room & Suite (90)
Dining (38)
Hotel & Grounds (272)
Bathroom (9)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
jdftraveller125
2 August 2017|
AnswerShow all 2 answers
Response from wande28 | Reviewed this property |
Yes , they will also take a holding fee of $250 from the credit card , in case you order anything at the hotel. This refundable if you do not take anything . my advise would be to give the cash as it is a quicker refund... More
0
Votes
MarbellaSue
21 July 2017|
AnswerShow all 2 answers
Response from Casey D | Reviewed this property |
There is no inside area of the bar. There is a very little couch in rooms with King beds, but not large enough to sleep an average-sized adult.
1
Vote
Jimbo9589
12 July 2017|
AnswerShow all 3 answers
Response from Stef H | Reviewed this property |
Yes it's open and if not, just ask them to open it for you. Be ware children below 21 are not allowed on the rooftop after 5PM
1
Vote
Room Tips
"Pay for the NYC view although it's extra"
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"There's about 4-6 rooms on each floor so it's definitely more intimate"
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"City View."
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"Ask for an high floor"
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