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Row NYC Hotel

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Row NYC Hotel
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15,818 Reviews from our TripAdvisor Community

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There are newer reviews for Row NYC Hotel
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Showing 11,398: English reviews
Vitoria, ES
Reviewed 24 October 2016

Row is about location. If you want a place confortável and clean with good cost/benefit ratio, that's the one. Ask for rooms far from the elevators. There is loud noise from them. The check in on line works well and the us staff is very kind .

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Helpful?
Thank Dea C
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for taking the time to submit this review, Dea. We are very happy to hear you found our location convenient. Guest comfort and satisfaction is very important to us. We hope that you plan on staying with us again for your next visit. Thank you for the review, and have a great day.

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Reviewed 24 October 2016

Great location, Times Square around the corner,although a bit noisy during the nights for that reason. The City Kitchen is a convenient complement., so are the Luggage Storage, and online checking in- or out.

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Helpful?
Thank esthers900
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for sharing this great review, Esther! We're thrilled to hear you enjoyed your stay with us. It's our pleasure to accommodate you. We're happy to see you loved the little amenities we offer, as well as the big ones. City Kitchen's a lovely place to stop in for a bite! With this said, Esther, we'd love to share an...

Reviewed 24 October 2016

This is my second time in Row hotel. In this trip me and my wife took 7 nights. when we arrived to hotel it seems that we have some problames with the room we have got. by10 minutes of Ms. Anne Cecile Alliat - the dirctor of guest relations involvment, everything took care and solutions founded to all our requests....

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Helpful?
Thank Gadi E
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for sharing this glowing review, Gadi! We're thrilled to hear you and your wife enjoyed your stay with us. It's our pleasure to accommodate you both to the fullest extent. We always strive to go above and beyond for our guests. After all, we pride ourselves on the happiness of our guests. However, we appreciate your praise for our...

Richmond Virginia
Reviewed 24 October 2016

Quality, well-located accommodations are not always easy to find in Manhattan. This hotel provided a near perfect balance between location and affordability. I was traveling with family so being able arrive and depart with minimum complications was important to us. Due to the cost of hotels in NYC in general, if I had been traveling alone I might have considered...

Review collected in partnership with this hotel
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Helpful?
Thank RickinRIC
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for sharing this stellar review with us, Rick. We're overjoyed to hear you had such a fantastic time with us! It's our pleasure to accommodate you to the fullest extent. After all, you and your family deserve a fun vacation! We're in the best position to do some sightseeing too! You can't get much more central than this! With...

Belleville
Reviewed 24 October 2016

Everyone very helpful and courteous. Room was clean -- comfortable bed. Not very soundproof to outside noises (room was on 5th floor). Great location. Very impressed with their efforts to cut waste and conserve resources.

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Helpful?
Thank Gail D F
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for sharing this stellar review, Gail! We're thrilled to hear you enjoyed your stay with us. We always strive to go above and beyond for our guests. After all, your happiness is our top priority. However, we appreciate all of your praise for our team! Your kind words let us know we're doing a good job! With this said,...

Geneva, Switzerland
Reviewed 24 October 2016

Very good location but I would consider that as the only positive point. This hotel has nothing to do with the pictures we see on the internet and the staff is really unfriendly. Rooms were really dirty with dust, hairs etc everywhere! In the room as in the bathroom. Paint was even falling of the walls. I would never recommend...

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Helpful?
Thank mathildef414
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We're deeply disappointed to hear about your experience, Mathilde. We always strive to provide our guests with a fun and relaxing time with us. It's unfortunate to hear your stay was not up to par with the high standard we're accustomed to sharing with our guests. We will address your cleanliness concerns with our team moving forward. With this said,...

Hamburg, Germany
Reviewed 23 October 2016

The hotel is centrally located. You can walk everywhere in Manhattan and the Subway and the bus station are easy to get to. The service is very good. Check in is partly very busy and you have to wait.

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Helpful?
Thank 43irise
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for taking the time to share this great review, Iris! We're happy to hear you enjoyed your stay with us. It's our pleasure to accommodate you. After all, your happiness is our top priority. In regards to check-in, we recommend using our Stay n Touch system. You can check-in via e-mail this way. With this said, Iris, we'd love...

.
Reviewed 23 October 2016

Our air conditioner was not working. We reported it and were told by the manager that the unit needed to be replaced but could only be done the next morning. We could not sleep as the room was boiling hot. The manager said he could not move us as the hotel was full. He offered us free breakfast and 3...

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Helpful?
2Thank waynep331
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We're deeply disappointed to hear about your experience, Wayne. We always strive to provide our guests with a fun and relaxing time with us. It's unfortunate to hear your stay was not up to par with the high standard we're accustomed to sharing with our guests. We will address your air conditioning concerns with our team moving forward and work...

London
Reviewed 23 October 2016

My stay at the Row hotel made my first visit to New York that much better because I knew I was in Save hands while in the hotel. All members of staff are very approachable. My room and hotel was 110% Clean. I'm a happy chappy.

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Helpful?
Thank ericanth0nyb
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for sharing this stellar review, Eric! We're thrilled to hear you enjoyed your stay with us! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority. We always strive to go above and beyond for our guests. However, we appreciate all of your praise. Your kind words let us know we're...

Reviewed 23 October 2016 via mobile

This hotel is disgraceful. Very poor standard of cleaning and will overcharge you by over 30% of the agreed price. Ruined our stay in New York. Rude and unaccommodating staff. I should have listened to all of the negative reviews online but as the hotel is nicely decorated,looks slick and boasts fantastic amenities I thought the reviews might be unfair........

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Helpful?
2Thank Clár N
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, we appreciate the time you’ve taken to share your feedback. It's disappointing to hear that you weren’t completely satisfied with your stay. We pride ourselves on providing guests with excellent service and a comfortable environment so when we fall short on those things we take them very seriously. Please know that your concerns will be addressed with the...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 11,649 - ₹ 23,626 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
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Hotel Style:
#17 Green Hotel in New York City
#203 Luxury Hotel in New York City
#233 Romantic Hotel in New York City
#237 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
351 questions
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New York City, New York
Plaistow, New Hampshire
8 months ago
Glasgow, United Kingdom

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Questions? Get answers from Row NYC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“SMALL rooms, but typical of a large city....bathroom tiny (again typical) beds are on platform and were really LOW...loved the water bottles!”
 of 5 bubbles 840jamess, 27 Mar 2017 | Read review
“we were floor 22, virtually no noise.”
 of 5 bubbles lalaaaliv, 27 Mar 2017 | Read review
“The 1 Bedroom King Suite was immaculate!!! We had a corner suite which was private and quiet!”
 of 5 bubbles mzhass, 26 Mar 2017 | Read review
“It's New York, so it is noisy outside. Bring or request ear plugs. ”
 of 5 bubbles toniw722, 26 Mar 2017 | Read review
“Book another hotel”
 of 5 bubbles RaifM_12, 25 Mar 2017 | Read review
5 of 5