If your looking for a relaxing and quiet stay in NYC, The Row is not the hotel for you. The lobby of the hotel was like a crowded train station that is constantly crowded regardless of what time it is.

We just come back on Tuesday evening from a 5 night stay at this hotel and we had a amazing time, me and my husband went for his birthday, we booked a standard room, this was tidy and clean and had a nice view on...More

Loved our stay here and if we was to return to nyc we will book this hotel again. 5 minute walk from time square. closely located near some lovely restaurants off the main parade. bar area lovely and romantic during the evenings, nice to sit...More

Liked the location of this place, its a very big hotel. Long q's for reception, they have over 1000 rooms. We had a corner room, with a king bed. They also have a kitchen with several types of food, donuts, breakfasts, fish & chips, asian,...More

I liked the rooms, disliked the customer service. The staff need to remember that a customers experience starts with them. Making sure you are attentive, and kind is what the customer will always remeber.