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Row NYC Hotel

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16,528 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed yesterday NEW

We were transferred but the room was smaller than the original room, we, the family, expected a similar room from the original room that was booked, but got disappointed. We could have enjoyed more our stay in the hotel if it was the same size as the previous one.

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Helpful?
Thank doloreslagura
La Paz, El Beni, Bolivia
Reviewed yesterday NEW

This location was great for my friend and I-- it was easy to get from and to the bus stations we needed to get in and out of town and it was close to Times Square. The space itself was clean, comfortable, safe, and quiet. Those attending us were friendly and professional. There is no mini-fridge available in the rooms,...

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Helpful?
Thank Claire G
Stockholm, Sweden
Reviewed yesterday NEW

Extremly loud airconditioner! No Refrigerator, no kettle on the room but when told they come whit one. The cleaners did't replace schampoo mm if you did't told them. The only good thing was the beds, they where very soft and comfy...

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Thank 480kristinl
Reviewed 2 days ago NEWvia mobile

Shout out to Raphael, best bartender I have ever encountered. Made my stay tolerable. He serves bottled Budweisers like no other! The lounge area in the hotel was very chill with their live music and overall nice ambiance. Although the menu wasn't very extensive the food I ordered on both occasions were delicious. The hotel itself is a different story....

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Helpful?
Thank Jose A
ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Thank you for the 5/5 rating, Jose! We're delighted you had such a wonderful experience in our bar. Raphael is a valued member of our team so it's no surprise he took such great care of you. We aim to please and your praise for our team lets us know we're doing our job! Thank you for the valuable feedback....

Reviewed 2 days ago NEWvia mobile

The hotel bar, District M, was suuuuper lit thanks to the amazing bartender Raphael. If he sees this ask him to marry me. His drinks and service were always on point. Probably the best bartender I have ever had in my life. If you go there try the mulberry street pizza, it was deliciousssss!! I wouldn't stay here again or...

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Helpful?
Thank Chanel H
ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Thank you for the outstanding review, Chanel! We're delighted your experience with us was so wonderful! It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise for our bar team lets us know we're doing our job! We look forward to sharing another amazing experience with you! Have...

Peterborough, New Hampshire
Reviewed 2 days ago NEW

Checked in about 2PM was told my room would not be ready to 4PM. Pre-paid this room with a credit card. I was told I could pick up my key when room was ready. Had to speak at an event at 5PM so left with my luggage and went to engagement. Got back at 10PM to find out they had...

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Helpful?
Thank mrmikehealy
ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

We appreciate the feedback, Mike. We're disappointed you had such challenges during your time with us. Your experience is not on par with the level of service we're accustomed to providing. We regret the mix up with your room and that our team didn't go above and beyond to accommodate your needs. We hold ourselves to a higher standard. Your...

Reviewed 2 days ago NEWvia mobile

I had to make that my title so it's not misleading. Hotel is a solid negative ZERO 0. But the bar is LITTTT and 100/10. The bartender Raphael was and is amazing. Totally fell in love with him and the perfect cocktails he created EVERY.SINGLE.TIME. I work in the hospitality industry so I mean it when I say BEST.BARTENDER.EVER.

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Helpful?
Thank Greymar A
ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Thank you for the 5/5 rating, Greymar! We're thrilled you had such an amazing experience! It's outstanding you had such a lovely time at our bar. Raphael is a valued member of our team so it's no surprise he took such great care of you! We aim to please! We look forward to hosting you again soon! Have a fantastic...

Wayne, New Jersey
Reviewed 2 days ago NEW

The hotel is convenient to theater district, good restaurants, subway and bus terminal. Rooms are small but well appointed and very clean. Nothing was out of order. The staff was knowledgeable and friendly and courteous.

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Helpful?
Thank lopat857
ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Dear Guest, Thank you for the 4/5 rating! We're thrilled you had such a wonderful experience with us! It's excellent you enjoyed our prime location and comfortable rooms. We aim to please and your praise for our team lets us know we're doing our job! We look forward to hosting you again soon for an even better experience. Have a...

Reviewed 2 days ago NEW

We demanded our money back after just one night and moved to the Edison Hotel. The worst hotel I have ever stayed at. The hotel smelled. The water machine in the hall was filthy. The room was dirty. Extremely small room. Door looked like someone threw up on it. Customer beware.

Review collected in partnership with this hotel
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Helpful?
Thank ptappa_377586
ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Dear Guest, We appreciate the feedback. We're disappointed you had such challenges during your time with us. Your experience is not on par with the level of service we're accustomed to sharing with our guests. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We do hope you give us another opportunity...

Reviewed 2 days ago NEW

After telling us we had no more charges, they charged us secretly with no notice after check out. We even got out deposit back so it wasn't because anything was damaged either. They just randomly charged a card with no reason.

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Helpful?
Thank W578AWryanm
ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

We appreciate the feedback, Ryan. We're disappointed your time with us was less than ideal. We regret the challenges you experienced. We hold ourselves to a higher standard so we'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: ₹ 11,558 - ₹ 22,473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
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Hotel Style:
#17 Green Hotel in New York City
#207 Luxury Hotel in New York City
#232 Romantic Hotel in New York City
#236 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
366 questions
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Questions? Get answers from Row NYC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room could have been bigger as comparable to the price we paid”
doloreslagura, 29 Apr 2017 | Read review
“choose another hotel”
mrmikehealy, 28 Apr 2017 | Read review
“They didn't take my tip money when they cleaned my room. Ask for 2 bedroom room as the one standard bed is tiny!! Ask for a higher level not close to the elevators as it is loud in the hallways. There are no fans in the bathroom fyi only some bathrooms have a window. ”
2daniellej, 27 Apr 2017 | Read review
“I would not recommend a room on the 8th avenue side unless you are on the top floors.”
207donna2015, 27 Apr 2017 | Read review
“pick a different hotel”
830janetg, 27 Apr 2017 | Read review
5 of 5